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Holiday Inn Express and Suites by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites by IHG

Exterior
Exterior
Exterior
In-room safe, desk, iron/ironing board, free WiFi
In-room safe, desk, iron/ironing board, free WiFi

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • Air conditioning
  • Housekeeping

Explore the area

Map
1010 Douglas Pike, Smithfield, RI, 02917
  • Bryant University
    ‪3 min drive‬
  • Twin River Casino
    ‪9 min drive‬
  • Providence College
    ‪11 min drive‬
  • Pawtucket, RI (SFZ-North Central State)
    ‪12 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Mobility Accessible (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Mobility Accessible (Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Mobility Accessible (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Holiday Inn Express and Suites by IHG

Smithfield hotel with coffee shop/cafe
An indoor pool, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express and Suites by IHG offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express and Suites by IHG features an indoor pool and a fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express and Suites by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Smithfield
Holiday Inn Express Smithfield

Holiday Inn Express and Suites by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 381 out of 927 reviews
Rating 8 - Good. 295 out of 927 reviews
Rating 6 - Okay. 119 out of 927 reviews
Rating 4 - Poor. 75 out of 927 reviews
Rating 2 - Terrible. 57 out of 927 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kimberley

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Kevin

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

Michael

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 8 nights in Nov 2024

8/10 Good

James

Liked: Cleanliness, staff & service
Electrical outlets old and wouldn’t hold chargers in. Tv small. No charger outlets on desk or tables
Stayed 2 nights in Nov 2024

6/10 Okay

Joseph

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
ok
Stayed 2 nights in Nov 2024

10/10 Excellent

Nichole

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Kathryn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was convenient to the freeway. The area was quiet and safe. The room was run down. The wall paper was peeling, the bar of the toilet was dirty, the bed was bad. The bed was completely sunk-in were people had slept. The hole was so deep that I put a pillow in it. The mattress topper was pushed to the foot of the bed. So it felt like I was on a board. The breakfast was good.
Stayed 1 night in Oct 2024

8/10 Good

kelli

Fine place To sleep
Stayed 1 night in Nov 2024

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did order a king size bed, however, upon arrival, we were told no kings size rooms available.
Stayed 1 night in Oct 2024

8/10 Good

Michael

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice place
business stay, very good
Stayed 2 nights in Oct 2024

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
I would not stay here again
Overnight front desk woman was not helpful or kind. I had called late as the fridge wasn’t cold and I had food in it for parents weekend for our son at college. I asked her if I should turn it to right or left since there was no numbers indicating cold or coldest. She was rude, pretty much told me she didn’t know the answer and didn’t care to even try to get the answer. No offer of solution and not even an apology, just rude snippy half answers. I won’t stay here again. Beds aren’t comfy, our room was facing the parking lot, where people smoked at all hours of the night and you could hear them talking and being loud. Wall was stained with god knows what brown looking fluid and carpet had red stain by coffee bar. Don’t waste the money, spend a little more and stay at a Marriott or Hilton. Very disappointed.
Stayed 2 nights in Oct 2024

4/10 Poor

Russell, Highlands Ranch

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is old and needs refurbishing. Peeling wallpaper, rusty door hinges, broken outlets, bent shower rod, stained and patched carpet. Our room was next to a family living in the hotel long term who propped open the doors to their adjoining rooms. We heard constant noises from their kids in the hall and slamming doors. The front desk confirmed several families lived in this hotel. They only had one pillow for our teenage daughters pull away bed, out of a hotel with over 100 rooms. Very frustrating and unenjoyable stay
Stayed 2 nights in Oct 2024

8/10 Good

Alltrade Apparel Igddy

Stayed 1 night in Oct 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great sleep and a good breakfast before going on our way.
Stayed 1 night in Oct 2024

10/10 Excellent

JoAnn

Stayed 2 nights in Jul 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Justine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

4/10 Poor

James, Brampton

Business traveler
Disliked: Property conditions & facilities
One of the worst Holiday Inn’s I’ve ever stayed at. Swear they bought an old hotel and slapped their name on. Bed was indented on one side where everyone slept. Mattress was brutal. Floors and ceilings so thin you hear people walking above you or down the hall. Rooms poorly cleaned. Cobwebs, coffee pods looked like they had been punctured already. Just all around bad. Would never stay hear or recommend to anyone to stay here.
Stayed 1 night in Sep 2024

8/10 Good

Roxanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Bernardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great trip
Stayed 2 nights in Sep 2024

10/10 Excellent

Andre

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 3 nights in Sep 2024

10/10 Excellent

Andre

Traveled with family
Liked: Property conditions & facilities
Great
Stayed 2 nights in Sep 2024

10/10 Excellent

Ann Marie

Traveled with family
Smithfield RI
Comfortable and convenient Staff was helpful
Stayed 3 nights in Sep 2024