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Holiday Inn Express and Suites by IHG

2.5 star property

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Photo gallery for Holiday Inn Express and Suites by IHG

Exterior
Free buffet breakfast
Exterior
In-room safe, desk, iron/ironing board, free WiFi
Exterior

Reviews

7.8 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Housekeeping
$88
includes taxes & fees
Jan 2 - Jan 3, 2026

Explore the area

View in a map
1010 Douglas Pike, Smithfield, RI, 02917
  • Place, Bryant University
    ‪14 min walk‬
  • Place, Beirne Stadium
    ‪2 min drive‬
  • Place, Chace Athletic Center
    ‪3 min drive‬
  • Airport, Pawtucket, RI (SFZ-North Central State)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | In-room safe, desk, iron/ironing board, free WiFi

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Accessible Tub)

Standard Room, 1 King Bed, Accessible (Accessible Tub) | In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Accessible Tub)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed, Accessible (Roll-In Shower)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed, Accessible (Accessible Tub)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Suite, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 King Bed

8.4 out of 10
Very good
(34 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Accessible Tub)

8.0 out of 10
Very good
(12 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

8.0 out of 10
Very good
(32 reviews)
  • Sleeps 6
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Accessible (Roll-In Shower)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 6
  • 2 Queen Beds

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Exterior
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About this property

Holiday Inn Express and Suites by IHG

Smithfield hotel with coffee shop/cafe
An indoor pool, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and dry cleaning are onsite.
Holiday Inn Express and Suites by IHG offers 84 accommodations with safes and coffee/tea makers. Flat-screen televisions are featured in guestrooms. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Holiday Inn Express and Suites by IHG features an indoor pool and a fitness center. The hotel offers a coffee shop/cafe. A complimentary breakfast is offered. Wired and wireless Internet access is complimentary.

This hotel offers access to a business center and meeting rooms. This business-friendly hotel also offers multilingual staff, coffee/tea in a common area, and complimentary newspapers in the lobby. Complimentary self parking is available on site.

Holiday Inn Express and Suites by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast
  • A coffee shop/cafe
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Express check-in available

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Smithfield
Holiday Inn Express Smithfield

Holiday Inn Express and Suites by IHG Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 407 out of 1003 reviews
Rating 8 - Good. 303 out of 1003 reviews
Rating 6 - Okay. 136 out of 1003 reviews
Rating 4 - Poor. 89 out of 1003 reviews
Rating 2 - Terrible. 68 out of 1003 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Roxanna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Pauline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the electric outlets didn't work. There was a switch that controlled nothing and no vent fan or heater working in the bathroom. Bed was fairly comfortable. Parking was easy. Breakfast was great. Staff was great.
Stayed 3 nights in Sep 2025

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities
Small room, needs a bit of renovation. Not very exciting breakfast laid on.
Stayed 1 night in Sep 2025

10/10 Excellent

THOMAS, CARLOCK

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean place overall. Only issues were the most convenient electrial outlets in our room were so loose, old or whatever that a plug wouldnt even stay in, or if it did made no connectiin. Nice fitness center, but a working TV would have made it perfect.
Stayed 1 night in Sep 2025

6/10 Okay

Jyton

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The area was nice and quiet, close to surrounding things, which made it easy for finding dining. The check in was quick, and the staff I spoke to was nice, however when going to our room, we realized we were given two queens instead of the king we booked. When asking the staff about this, they stated that Expedia was over looking so they needed to give people other rooms..I expressed to the staff that they should be transparent about this at check in, so when arriving to the room customers are not caught off guard. Also, the bathroom shower curtain rod looked as if it was broken, not allowing for the shower curtain to sit correctly from side to side, causing water to get on the floor due to not blocking the entirety of the shower. I was told the hotel was under new management, and I told the staff I understood and respected that, however being transparent and open at check in would go a long way with customers.
Stayed 1 night in Sep 2025

4/10 Poor

Michael

Stayed 1 night in Sep 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Area was in a quiet location. Hotel has a nice spacious lobby with friendly staff. The room was excellent with lots of space and a nice bathroom.
Stayed 7 nights in Aug 2025

10/10 Excellent

Curtney

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

4/10 Poor

Ruth

Liked: Property conditions & facilities
The property is decent. My room was not cleaned, but that is not why I would never say there again. A major safety issue: the front desk does not answer the phone! I went down and there were 3 people, 2 men and a woman, at the front desk and I said I had called. No one commented. I called again several times during my stay to see if they would answer. They did not. This is a safety issue. If one needs help, it is not available. I will go elsewhere where they answer the phone.
Stayed 2 nights in Sep 2025

10/10 Excellent

Kristy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was friendly and the room was comfortable.
Stayed 1 night in Sep 2025

2/10 Terrible

Tracy

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
The property is close to where i needed to be but there is mold in the bathrooms. Terrible mold
Stayed 1 night in Aug 2025

4/10 Poor

Amanda

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It was not clean, there was black mold on the ceiling in the bathroom and dirt in all corner's of the room
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2025

8/10 Good

Anne

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Very quite. Located near nice restaurants
Stayed 1 night in Aug 2025

8/10 Good

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathtub was very slippery. It had no anti-slip coating. Tough for an 82 yr old man. Be careful if somebody slips and gets seriously hurt. Lawsuit material.
Stayed 6 nights in Aug 2025

8/10 Good

Haley

Stayed 1 night in Aug 2025

6/10 Okay

Sabrina

Stayed 1 night in Aug 2025

4/10 Poor

Eimy

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room had a very strong musty odor mixed with cigarette.. extremely nasty and unpleasant.
Stayed 1 night in Aug 2025

6/10 Okay

Kristin

Traveled with family
Liked: Staff & service
Puddle of water on bathroom floor. Room smelled like smoke.
Stayed 1 night in Aug 2025

2/10 Terrible

Verified traveler

Business traveler
Sadly I did not even get the chance to stay in the hotel. There was a drunk girl that got the flight delayed by 2 hours this I've missed my ride and my way to the hotel. I called to ask for a discount. Not good. Not good.
Stayed 1 night in Aug 2025

8/10 Good

Ebony

Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff, clean rooms, the beeakfast sucks so dont have high expectations for that.
Stayed 2 nights in Aug 2025

6/10 Okay

Jo-Ann

Craig at the front desk was very helpful. The breakfast was the same everyday. The food was cold most mornings. They had danish one day and then never again. The business centere wasn't working so you if you need to print you have to ask the front desk to do it for you when they had a chance.
Stayed 6 nights in Aug 2025

8/10 Good

Larry

Liked: Cleanliness, staff & service
Pool was small, men's room in lobby out of order
Stayed 3 nights in Aug 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quiet and convenient.

Room suite was big and quiet. Nice comfortable beds. Loved the pillows and that never happens to me Bathroom was clean. Staff was pretty friendly except for the breakfast ladies. A couple minuses: There were some big black ants around the window, The breakfast is really sad and not appetizing. Nothing is cooked on site. Nothing fresh except for the apples and oranges. It’s okay for a day or two, I guess.
Stayed 2 nights in Aug 2025

8/10 Good

Brittany

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff and clean property . Helpful for all our needs. The pool area could be updated and there were loose tiles in the bathroom but otherwise everything was great!
Stayed 1 night in Aug 2025