See all properties

Neptune, an Ash Hotel

3.5 star property

Choose dates to view prices

Photo gallery for Neptune, an Ash Hotel

Property entrance
Interior detail
Lobby sitting area
2 bars/lounges, karaoke bar, cocktail bar
The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
  • Bar
$159
includes taxes & fees
Jan 14 - Jan 15

Explore the area

View in a map
122 Fountain Street, Providence, RI, 02903
  • Place, Amica Mutual Pavilion
    ‪1 min walk‬
  • Place, Rhode Island Convention Center
    ‪2 min walk‬
  • Place, Providence Place Mall
    ‪3 min walk‬
  • Airport, Providence, RI (PVD-T.F. Green)
    ‪13 min drive‬

Room options

View all photos for The Patron Double Room, 1 Double Bed

Premium bedding, pillowtop beds, minibar, individually decorated

The Patron Double Room, 1 Double Bed

8.6 out of 10
Excellent
(29 reviews)
  • 247 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Two Bunk Beds (The Kin Room)

Two Bunk Beds (The Kin Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Two Bunk Beds (The Kin Room)

8.2 out of 10
Very good
(10 reviews)
  • 248 sq ft
  • Sleeps 2
  • 2 Twin Bunk Beds

View all photos for Four Bunk Beds (The Classmates Room)

Four Bunk Beds (The Classmates Room) | Premium bedding, pillowtop beds, minibar, individually decorated

Four Bunk Beds (The Classmates Room)

8.0 out of 10
Very good
(1 review)
  • 301 sq ft
  • Sleeps 4
  • 4 Twin Bunk Beds

View all photos for The Mates Room, One Queen Bed

The Mates Room, One Queen Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Mates Room, One Queen Bed

7.0 out of 10
Good
(22 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for The Gang Room, Two Queen Beds

The Gang Room, Two Queen Beds | Premium bedding, pillowtop beds, minibar, individually decorated

The Gang Room, Two Queen Beds

  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for The King Room, One King Bed

The King Room, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The King Room, One King Bed

9.6 out of 10
Exceptional
(17 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for The Guardian Suite, One King Bed

The Guardian Suite, One King Bed | Premium bedding, pillowtop beds, minibar, individually decorated

The Guardian Suite, One King Bed

8.8 out of 10
Excellent
(6 reviews)
  • 400 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Garden
Hotel Providence
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.2 out of 5, Very Good, 1,000 reviews
Hotel Providence

About this property

Neptune, an Ash Hotel

3.5-star hotel in Downtown Providence
Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services.
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Providence hotel also offers multilingual staff, concierge services, and an ATM.

Neptune, an Ash Hotel is a smoke-free property.

Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
The Dean Bar - Onsite cocktail bar.
The Boombox - Onsite karaoke bar. Open select days.
Bolt Coffee - Onsite coffee shop. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour offsite parking (USD 38.75 per night)
  • Limited onsite parking

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • Bolt Coffee
  • The Boombox
  • The Dean Bar

Things to do

  • Bicycle storage

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Minibar

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately USD 6 to 20 per person
  • Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence

Neptune, an Ash Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 491 out of 1002 reviews
Rating 8 - Good. 247 out of 1002 reviews
Rating 6 - Okay. 137 out of 1002 reviews
Rating 4 - Poor. 84 out of 1002 reviews
Rating 2 - Terrible. 43 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

7.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Anabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff. Clean rooms. The mall is very close by and a lot of restaurants walkable distance.
Stayed 5 nights in Oct 2025

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Kymberly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2025

6/10 Okay

Jane

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2025

6/10 Okay

Linda, West Danville

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
Staff was fantastic. Rooms are very clean however very low lighting in the bedroom and bathroom. No mini fridge so take out we had to throw out. Great walking distance to restaurants and shops and activities. Not sure if I would stay there again because it is high priced and I thought the rooms would have more amenities in them.
Stayed 1 night in Sep 2025

10/10 Excellent

Geary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot!
Stayed 1 night in Sep 2025

10/10 Excellent

Kathleen

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Went to a show at the Strand and it was so convenient to park and walk to venue. Great property with its own speakeasy… lots of food options in walking distance.
Stayed 1 night in Sep 2025

10/10 Excellent

Marifel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2025

10/10 Excellent

Randy, Springfield

Stayed 2 nights in Sep 2025

10/10 Excellent

MICHAEL

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Steede

Stayed 1 night in Sep 2025

10/10 Excellent

Kathryn

Stayed 2 nights in Sep 2025

10/10 Excellent

viola

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is such a cute place and no more expensive than any other hotel in the area. Absolutely would stay here again
Stayed 1 night in Sep 2025

10/10 Excellent

Caylee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love love love

The lady at the front desk was so nice and personable. She gave us free drink vouchers for our anniversary. The room was clean and we love the vibe. The speakeasy was a cool sexy laid back atmosphere. Will come again!
Stayed 1 night in Sep 2025

10/10 Excellent

reuven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Unique ;)

Interesting caricature hotel. The stuff was very kind and helpful. Great bar and coffee
Stayed 2 nights in Sep 2025

6/10 Okay

Alexandre

Liked: Cleanliness, staff & service
Funny smell in the room Very poor soundproofing.. loud bar in the back of the hotel
Stayed 2 nights in Sep 2025

10/10 Excellent

Thomas

Stayed 3 nights in Sep 2025

10/10 Excellent

Antuanette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds
Stayed 1 night in Sep 2025

8/10 Good

Janel

Traveled with partner
Liked: Cleanliness, staff & service
Very unique property in a building built in 1912. Cool little rooms with original hard wood floors and fixtures. Unfortunately, the lighting is terrible, especially in the bathroom. The shower has been nicely upgraded, but with it so open, water gets everywhere when you leave the shower with wet feet unless you put towels on the floor everywhere. There is no place to put any of your stuff in the bathroom, which is inconvenient. The bed was low, but comfortable. Area was nice and walkable to bars and eateries.
Stayed 1 night in Sep 2025

10/10 Excellent

Christine

Stayed 1 night in Aug 2025

10/10 Excellent

Daria

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

6/10 Okay

Ann

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
This room smells absolutely disgusting. Like a public restroom. And the shower curtain is somehow stinkier. There is also a layer of dust all over the lights, molding, etc.
Stayed 1 night in Sep 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambience! All team members were very friendly and helpful.
Stayed 3 nights in Sep 2025

10/10 Excellent

Laurence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Amanda

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super pet friendly, staff was very helpful and friendly, and rooms were clean and cozy. The only downside was not having hot water in the showers (it wasn't freezing but definitely never got hot).
Stayed 1 night in Aug 2025