Along with 2 bars/lounges, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. WiFi in public areas is free. Other amenities include concierge services, a 24-hour front desk, and ATM/banking services.
Neptune, an Ash Hotel offers 52 air-conditioned accommodations with minibars and designer toiletries. These individually decorated and furnished accommodations include desks. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels.
Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
The recreational activities listed below are available either on site or nearby; fees may apply.
Dining options at the hotel include a coffee shop/cafe and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This Providence hotel also offers multilingual staff, concierge services, and an ATM.
Neptune, an Ash Hotel is a smoke-free property.
Local cuisine breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
The Dean Bar - Onsite cocktail bar.
The Boombox - Onsite karaoke bar. Open select days.
Bolt Coffee - Onsite coffee shop. Open daily.
Languages
English
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
24-hour offsite parking (USD 38.75 per night)
Limited onsite parking
Food and drink
Daily local cuisine breakfast available 7:00 AM to noon for a fee: USD 6 to 20 per person
2 bars/lounges
A coffee shop/cafe
Snack bar/deli
Restaurants on site
Bolt Coffee
The Boombox
The Dean Bar
Things to do
Bicycle storage
Family friendly
Snack bar/deli
Conveniences
24-hour front desk
ATM
Luggage storage
Guest services
Concierge services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Elevator
Handrails in stairways
Visual fire alarm
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Pillowtop mattress
Premium bedding
Bathroom
Designer toiletries
Hair dryer
Private bathroom
Shower
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
Flat-screen TV with premium cable channels
Food and drink
Minibar
More
Air conditioning
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: 11 PM
Contactless check-in available
Minimum check-in age: 21
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Fee for local cuisine breakfast: approximately USD 6 to 20 per person
Nearby parking fee: USD 38.75 per night(2 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Dean Hotel Providence
Dean Hotel
Dean Providence
The Dean Hotel
The Dean Hotel, An Ash
The Dean Hotel, an Ash Hotel Hotel
The Dean Hotel, an Ash Hotel Providence
The Dean Hotel, an Ash Hotel Hotel Providence
Neptune, an Ash Hotel Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The staff were all very kind and helpful but we had a few too many issues. Maybe we were just unlucky? Some of the lights in our room didn’t work, the wifi kicked me off 3-4 times during an important work call (Zoom) and it was quite a disaster. I had one more call to take and staff kindly offered to let me take it from the main lobby/lounge area. Unfortunately, wifi didn’t work properly from there either so that was another flop. Then the card reader to our room stopped working so we couldn’t enter or leave our room without assistance - this was resolved before our last night. And the elevator had two metal grates - one of which moves smoothly and the other quite tough. My partner got his hair caught in one of them while other people were entering the tight space, and I ended up getting a cut/bleeding from it as we were checking out. Management offered a 50% discount due to the challenges we faced which I look forward to receiving. Again staff were amazing but it was an unfortunate stay.
Overall such a wonderful, clean hotel and it was in walking distance of so many highlights of Providence. I hardly Ubered. Housekeeping was fantastic and did a great job cleaning my room each day. The only downside was the shower setup. It’s a rainfall shower and only about 4x4 feet so there’s literally nowhere to stand out of the water. Other than that, I lived my stay!
Charming, well-appointed older hotel ideally located downtown. Our king room was roomy and well appointed. We enjoyed our stay here but guests should know that on weekends the karaoke bar downstairs is loud until about 2am both with with both music and drunks spilling out after closing. Bring earplugs. Also, no coffee service is provided in the room or in the lobby area.
We have stayed here before, and our experiences have been consistently good! My only complaint is lack of coffee either in the rooms, or in the lobby. On very cold mornings, walking to Cafe Nero is not ideal.