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Tourist trap to be avoided at all costs. One of the most expensive places to stay on San Andres and not worth a fraction of the price. Food/Dining area filthy. The food mediocre at best, Grounds in disrepair. The pool extremely overcrowded, very noisy and essentially useless. Place not convenient to ANYTHING. Not walkable. No public transportation. You are stuck here except for $30USD cab rides. NO WIFI On property except IN THE LOBBY … where everyone is trying to use one weak signal. Would never stay here again. I abandoned my room immediately after getting there. The staff was not concerned about my complaints and gave me their corporate website to file a complaint and seek refund. Refund was refused so I lost all my money. That’s how bad it was. I preferred to pay for another place rather than stay at this terrible property.

The location was great. The hotel itself was clean enough. Some of the staff were friendly, but the

So far

Very clean and comfortable hotel. The staff is very nice. The one thing tjat would make it great is having a gym. Other than that I was very satisfied.

Our stay at this hotel was nothing short of exceptional. From the moment we arrived, the staff made us feel genuinely welcomed—their warmth, attentiveness, and professionalism truly elevated the entire experience. The hotel itself is beautifully designed, with exquisite decoration that creates a refined yet cozy atmosphere. Every detail feels thoughtfully curated, making it a perfect setting for relaxation and comfort. What stood out the most was the peaceful ambiance. It’s an ideal destination for couples looking for a quiet place to rest, disconnect, and enjoy quality time together. Without a doubt, this hotel exceeded our expectations, and we would highly recommend it to anyone seeking a serene and elegant getaway.

No uvo agua por 3 días en el cuarto