2/10 Terrible
Sarah
Apr 18, 2025
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff so bad. Annoyed when you asked them anything. Barley acknowledged you. Asked for a coffee just walked away. Ignored a lot.
-Staff arguing with each other almost daily. Breakfast- they yelled to one staff member “that’s your job just do it”. Bar- yelling at each other. Staff member making Phone call so loud while cussing. Beach guys yelling at each other across the beach several times.
-Sat at table for my reservation for 20 mins before anyone came to it to take my drink order or bring bread.
-30 mins to just get nachos, restaurant half full. Then they came with jalapeños when I asked for none. No one refilled my drink.
-Took hand towels and wash cloths (even though I kept them hanging on the towel bars) and forgot to replace them
-Canceled my dinner reservation one night because the restaurant was going to be closed, even though I made the reservation three days before and couldn’t get me a reservation anywhere else including the sister resort.
-No where to sit it the shade or sun for that matter if it’s not on a beach chair or pool chair.
-Bathrooms gross and only 2
- Eggs Benedict cold even though they were in one of those heated containers for the buffet.
-40 mins for a pizza. Came back at 40 minutes and the pizza was not there.
-Loud dj on the beach with same 90s playlist every day
-Omelet woman used her bare hands to grab each ingredients put in omelet
-2pm out of towels both beach and pool and just said then we’re out. Couldn’t get a towel.
Sarah
Stayed 6 nights in Apr 2025