Rock House

4.0 star property

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Photo gallery for Rock House

Outdoor pool
Ocean views
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
Oceanfront Pool View Studio | 1 bedroom, Egyptian cotton sheets, premium bedding, down comforters
1 bedroom, Egyptian cotton sheets, premium bedding, down comforters

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Room service
  • Bar
  • Pet friendly

Explore the area

Map
1 International Drive, Providenciales, TKCA 1ZZ
  • Pelican Beach
    ‪17 min walk‬
  • Turtle Cove Marina
    ‪7 min drive‬
  • Grace Bay Beach
    ‪11 min drive‬
  • Providenciales (PLS-Providenciales Intl.)
    ‪5 min drive‬

Room options

Ocean View Ridge One Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 1261 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Oceanfront Pool View Studio

10.0 out of 10
Exceptional
(3 reviews)
  • 631 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Oceanfront Studio

9.0 out of 10
Wonderful
(14 reviews)
  • 553 sq ft
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Oceanfront One Bedroom

10.0 out of 10
Exceptional
(6 reviews)
  • 1261 sq ft
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Ridge Two Bedroom

  • 1739 sq ft
  • Ocean view
  • Sleeps 7
  • 2 Double Sofa Beds and 2 King Beds

Ocean View Three Bedroom Reserve Villa

  • Sleeps 6
  • 3 King Beds

Ocean View Ridge Studio

10.0 out of 10
Exceptional
(11 reviews)
  • 631 sq ft
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Ocean View Five Bedroom Reserve Villa

  • Sleeps 10
  • 5 King Beds

Ocean Front Two Bedroom

  • 1747 sq ft
  • Ocean view
  • Sleeps 7
  • 2 King Beds and 2 Double Sofa Beds

Ocean View Two Bedroom Reserve Villa with Den

  • Sleeps 4
  • 2 King Beds

Ocean View Two Bedroom Reserve Villa

  • Sleeps 5
  • 2 King Beds

Ocean View Five Bedroom Reserve Villa

  • Sleeps 10
  • 5 King Beds

Villa, 2 Bedrooms, Ocean View (Reserve (V07))

  • Sleeps 6
  • 3 King Beds

Villa, 2 Bedrooms, Ocean View (Reserve (V02))

  • Sleeps 4
  • 2 King Beds

Villa, 3 Bedrooms, Ocean View (Reserve (V06))

  • Sleeps 6
  • 3 King Beds

Villa, 2 Bedrooms, Ocean View (Reserve (V01))

  • Sleeps 4
  • 2 King Beds

Villa, 2 Bedrooms, Ocean View (Reserve (V08))

  • Sleeps 6
  • 3 King Beds

Similar properties

About this property

Rock House

4-star Providenciales hotel with restaurant
Guests of this beach hotel will appreciate convenient onsite amenities such as a 24-hour fitness center and spa services. Change of towels is available on request.
Rock House offers 55 air-conditioned accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 42-inch LED televisions come with cable channels.

Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries. This Providenciales hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Additionally, rooms include complimentary bottled water and coffee/tea makers. In-room massages, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
In addition to an outdoor pool, Rock House provides outdoor tennis courts and a 24-hour fitness center. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a beach bar and a bar/lounge. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This luxury hotel also offers spa services, a garden, and concierge services. Onsite self parking is complimentary.

Rock House is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 10:30 AM.
The Beach Bar Lounge - This restaurant overlooks the ocean. Guests can enjoy drinks at the bar. Reservations are required.
The Cave Bar - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of the Leading Hotels of the World.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A beach bar
  • A restaurant

Restaurants on site

  • The Beach Bar Lounge
  • The Cave Bar

Things to do

  • 2 outdoor pickleball courts
  • 2 outdoor tennis courts
  • 24-hour gym
  • Fitness classes
  • Outdoor pool
  • Tennis lessons
  • Yoga classes

Family friendly

  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Turndown service

Outdoors

  • Dock
  • Garden
  • On the beach
  • Outdoor furniture

Spa

  • In-room massages

Accessibility

  • No elevator

More

  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides
  • Wet bar

More

  • Air conditioning
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150 per pet, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50 per accommodation, per day

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 150 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Rock House Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 210 out of 254 reviews
Rating 8 - Good. 26 out of 254 reviews
Rating 6 - Okay. 12 out of 254 reviews
Rating 4 - Poor. 3 out of 254 reviews
Rating 2 - Terrible. 3 out of 254 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service
Stunning location. Friendly staff. Relaxed and tranquil. Feels like you’re in Capri.
Stayed 4 nights in Apr 2025

10/10 Excellent

April

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Super clean.
Stayed 1 night in Mar 2025

6/10 Okay

Emily, greensboro

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rock House failed me. Although it was nice it did not meet my expectations. Let me start off by staying the staff was wonderful at the pool, beach and Vita's. My issues started the day I arrived, I wasn't offered a welcome drink until I mentioned I was comparing them to the West Bay Club we stayed there back in 2023. Nothing special for my birthday although they requested to know if we were there to celebrate anything. We did arrived early but room wasn't ready until 3:00pm. We noticed the room was hot but was told the AC would kick in. I informed the housekeeper the room was still 80 degrees. Although the room was nice along with an amazing view it was still 80 degrees. The maintenance guy came stated he would come back this was around 8:00pm, he never came back. No one ever came back, bad service this room was over 1K a night. I called the front desk again around 10:00pm no one showed up. The heat put us to sleep we woke up at 1:00am wet from the sweat. I called the front desk again the gentleman that answered the phone wanted to get us out of our misery so he offered to switch our room at 1:30am. Why wasn't this offered prior. The room switch was a nightmare because it was only for that night and no one knew what to do when we woke up which delayed my birthday plans. Marley called with a solution but the manager switch it so frustrating. They gave us a 500.00 credit but I could've done without it I just wanted what I paid for. Probably will never go back.
Stayed 3 nights in Apr 2025

8/10 Good

Allison

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
This hotel is ABSOLUTELY gorgeous - breathtaking views and an amazing infinity pool. The rooms were beautiful and comfortable. We loved that breakfast was included and they were generous with portions. As far as service, I need to give Joan and Francesca a HUGE shoutout. They were so amazing, accommodating, solutions oriented and went out of their way to make sure we were taken care of. At the pool, both Ty and Jeff were so helpful and great. Outside of that, this hotel has a lot of work to do service wise. For the price, location and ambiance, we expected 10/10 service. I don’t think the issue is the actual people themselves - I think there is a leadership issue. The restaurant and pool service were super slow. We ended up walking with our luggage twice because the bellman didn’t come. Room service took 1.5 hours for a salad. Twice they ran out of Diet Coke. I also was able to meet the GM - I had some questions about the music by the pool - he went on a long diatribe about how they purposely don’t “play Mary j Blige or serve conch on their menu” because that’s not the vibe they are going for. He was very pretentious and stuffy - my advice to him would be to 1) listen to feedback from your guests, 2) embrace the incredible culture of Turks and 3) take better care of your staff. So - all in all, 4/5 stars because we LOVED the hotel itself. With better leadership and an open mind to listen to feedback from guests, service will improve, and this will be the best hotel in Turks.
Stayed 4 nights in Apr 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a unique property with a beautiful pool and the staff was very attentive and friendly. Staff was 10/10. The room was good. Not over the top. We like how there was floor rather than carpet however the floor could have been cleaner. If you wore a pair of white socks they would end up very dirty. Wear the complimentary flip flops! Grace Bay was a $30 cab ride. We went to DelMar at The Strand which was very nice. Overall it was a great vacation.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Sheri

Stayed 3 nights in Apr 2025

10/10 Excellent

Melissa

Traveled with family
Liked: Amenities
March 2025, The Rock House was so amazing! We didn’t want to leave! Our Oceanfront two bedroom was so wonderful! The staff and amenities were so awesome! We had our own small infinity pool on our patio! It was so relaxing and private! Loved the experience of Turks and Caicos and will definitely be back! Amazing hotel!
Stayed 5 nights in Mar 2025

10/10 Excellent

Hilary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Linda

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our ocean front view with small pool in our deck area!!
Stayed 7 nights in Mar 2025

10/10 Excellent

Marvin

Stayed 4 nights in Mar 2025

10/10 Excellent

Brette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Have stayed at Grace Bay in the past and much prefer Rock House location with being closer to the airport and more private. And although beach area smaller it was never overcrowded and plenty of room at both pool and beach for entire family. Plunge pool also well worth the spurge and overall great experience at Rock House and we will be back again!
Stayed 4 nights in Mar 2025

8/10 Good

Aura

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a perfect place to relax, though we experienced mosquito bites on our first night. On our 3rd day, it rained a little, and the strong winds caused us to lose power. For a 5-star hotel, no generator? The staff is very friendly, and I hope they get the proper compensation & do not rely on customer tips. Lastly, I wonder if they are understaffed bec I have to call the desk several times before I get what we need, except when I asked someone to fix our TV, and no one ever came.
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth

Traveled with partner
Liked: Amenities
Absolutely gorgeous resort, loved the breakfast and everyone who works there is beyond friendly!
Stayed 3 nights in Mar 2025

10/10 Excellent

Arti

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic lux property, with a friendly staff that make the stay accommodating and uber relaxing.
Stayed 3 nights in Mar 2025

10/10 Excellent

nannan

Stayed 3 nights in Mar 2025

10/10 Excellent

Gary A

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Without hesitation, ALL the staff members were amazing! There is fun shopping and restaurants all within 10-15 minutes!
Stayed 3 nights in Mar 2025

10/10 Excellent

Payton

Stayed 1 night in Mar 2025

10/10 Excellent

Maurice

Liked: Staff & service, property conditions & facilities
All the above
Stayed 2 nights in Mar 2025

8/10 Good

Ron, Houston

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The Rock House is a stunning and exclusive vacation property. That has stunning views of the Atlantic with crystal clear water with a limited beach front. Interior furnishings are not up to a 5 star level and the Bed Mattress was atrocious. Do not know the make but it felt as if it was a covered box spring with a plastic mattress cover. It crunched and crack with every move. A real plus was the kitchenette with a small Sub Zero Frig, Miele cooktop & Bosch Dishwasher. A small laundry room had a front-loading washer and dryer. The food in Vita and Cave Bar was soooo good we never went out to another restaurant even when we had our own car. Kudos to the Cave Bar staff....what great service. My biggest complaint is with the Housekeeping Department. They do not respond to requests in a timely manner. A simple request to make up our room while we were at breakfast ended up being completed at 3 PM in the afternoon. A second request had a better response time but still very late in the afternoon. Turn down service was inconsistent. Some days you got all towels for the next morning other times you were shorted some and nothing was touched on the patio lounge chairs. They keep saying that everything is on ISLAND TIME. Sometimes I think is a poor excuse for customer service. Not sure I would ever comeback when I believe there are better properties and resorts offering a truly 5-star experience in Mexico.
Stayed 5 nights in Feb 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is perfect except the food from the hotel restaurant isn't good.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities
The property was beautiful. The service was top notch! Area was not really walkable and it’s lovstaway from the other resorts but if you are going for quiet and relaxation it’s great! The food was delicious as well
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Rock House was one of our favorite parts of our trip. The views and beach were beautiful. The food was amazing. Staff made us feel so welcome. We would go on an excursion for the afternoon but I could not wait to get back to the Rock and sit in our private pool. Unbelievable experience!
Stayed 4 nights in Feb 2025

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

40th wedding anniversary bliss

What an amazing resort - staff room hospitality were top notch!
Stayed 6 nights in Jan 2025

10/10 Excellent

Daniel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend
Stayed 7 nights in Jan 2025