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Pilgrim House

3.5 star property

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Photo gallery for Pilgrim House

Terrace/patio
Classic Guest Room | View from room
Front of property
Garden
Down comforters, individually decorated, blackout drapes

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Room service
  • Housekeeping
  • Air conditioning
  • Free WiFi
  • Restaurant

Explore the area

View in a map
336 Commercial St, Provincetown, MA, 02657
  • Place, Commercial Street
    ‪1 min walk‬
  • Place, Cape Cod Beaches
    ‪2 min walk‬
  • Place, Pilgrim Monument
    ‪3 min walk‬
  • Airport, Provincetown, MA (PVC-Provincetown Municipal)
    ‪9 min drive‬

Room options

View all photos for Classic Guest Room

Classic Guest Room | Down comforters, individually decorated, blackout drapes

Classic Guest Room

9.2 out of 10
Wonderful
(21 reviews)
  • 139 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 King Bed

Room, 1 King Bed | Down comforters, individually decorated, blackout drapes

Room, 1 King Bed

9.8 out of 10
Exceptional
(18 reviews)
  • 204 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Down comforters, individually decorated, blackout drapes

Suite, 2 Bedrooms

  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Luxury Room

Luxury Room | Down comforters, individually decorated, blackout drapes

Luxury Room

10.0 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Basic Room

Basic Room | Down comforters, individually decorated, blackout drapes

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Down comforters, individually decorated, blackout drapes

Deluxe Double Room

  • Hill view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Pilgrim House

3.5-star Provincetown hotel steps from MacMillan Pier
This smoke-free hotel features a restaurant, 3 bars/lounges, and a conference center. WiFi in public areas is free. Other amenities include conference space, concierge services, and express check-in. Change of towels is available on request.
Pilgrim House offers 19 air-conditioned accommodations with complimentary bottled water and hair dryers. Each accommodation is individually decorated. Beds feature down comforters. 52-inch flat-screen televisions come with premium cable channels.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include fans and blackout drapes/curtains. Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's 3 bars/lounges. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 2000 square feet (186 square meters) include a conference center. This Provincetown hotel also offers a terrace, tour/ticket assistance, and a garden. Concierge services and wedding services can be provided. Guests can use the health club at a partner property.

Pilgrim House is a smoke-free property.

Royal Thai - This restaurant specializes in Thai cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered.
Sea Dragon Lounge - Onsite bar. Open daily.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • 3 bars/lounges
  • A restaurant

Restaurants on site

  • Royal Thai
  • Sea Dragon Lounge

Things to do

  • Designer stores
  • TV in common areas

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference center (2,000 square feet of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 accessible parking spaces
  • Braille/raised signage
  • Elevator (60 inch wide door)
  • Handrails in stairways (24 inches high)
  • High-pile carpet in room
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (48 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1991
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with premium cable channels
  • Streaming services

Food and drink

  • Champagne service
  • Free bottled water
  • Room service

More

  • Air conditioning
  • Connecting rooms available
  • Electrical adapters
  • Fan
  • Heating (climate-controlled)
  • Individual decor
  • Iron/ironing board on request
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 6:00 PM
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 50.00
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 6:00 PM
The front desk hours vary at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and lockbox information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
At check-in, guests must provide a record of full COVID-19 vaccination
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests planning to arrive outside of normal check-in hours, which vary by season, must contact this property in advance to arrange check-in.

Access methods

Front desk (limited hours), lockbox

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out fee: USD 50.00 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - C0008062420
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number C8154527140

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Sage Inn & Lounge
Sage Inn & Lounge Provincetown
Sage Lounge Provincetown
Sage Inn Lounge Provincetown
Pilgrim House Hotel Provincetown
Sage Inn Provincetown
Sage Provincetown
Pilgrim House Hotel
Pilgrim House Provincetown
Pilgrim House Hotel
Pilgrim House Provincetown
Pilgrim House Hotel Provincetown

Pilgrim House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 310 out of 485 reviews
Rating 8 - Good. 125 out of 485 reviews
Rating 6 - Okay. 39 out of 485 reviews
Rating 4 - Poor. 5 out of 485 reviews
Rating 2 - Terrible. 6 out of 485 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Bradley

Traveled with family
Disliked: Staff & service, amenities
The staff was non existent, boring rooms with broken windows. I would not recommend, but that’s us. Been trying to contact them since we left with no luck getting a response.
Stayed 4 nights in Aug 2025

6/10 Okay

Mark

Disliked: Amenities
This is a tricky one because the property canceled my reservation yet it remained active on Expedia. Thus, confusion ensued when I arrived since I had received an automated text from the property 48 hrs before arrival asking me my expected check in time! The property told me they canceled my reservation because the rate I booked was too low and couldn’t be honored. I spent over an hour on the phone with two different Expedia agents including one from relocation services who eventually got me rebooked at another property for my second night of the stay.
Stayed 2 nights in Aug 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Never Again

Massive disappointment and ripoff. Subpar and non-existent service and dingy, unclean, outdated rooms. A problem ridden “hotel” across the board. For the amount we paid we could have stayed at a stellar 4 or 5 star actual hotel. 90 percent of the time there was no hotel staff to contact. There are no staff overnight in case any issues arise from a clogged toilet to a medical emergency. The lobby was like a ghost town most of the time. Basically check yourself in and out and use a keypad to access the building. I’ve had much better service with an Airbnb. One morning I met an exhausted, stressed guest standing at the door stating he had to sleep outside because he was not sent via email the key code to enter after hours. I was appalled and upset for him. I let him in. And our “King Suite” felt like a dirty Super 8 room. IKEA type furniture from the 80s throughout that was worn out and chintzy damaged bathroom vanity, smelly toilet barely would flush and smelly, clogged sink pipes.Old gross shower no amenities like water or toiletries. We found stuff under the bed, and a leftover sex party pack of pills etc was left in plain view near the nightstand. Our sheets were dirty when we arrived and since there was no one to request a change we had to sleep on them and ask them to be changed the next day. GROSS. Room overall was dirty bedroom and bathroom. We were seriously grossed out the entire time. Never again
Stayed 7 nights in Aug 2025

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only thing is you need to put the clean your room sign out if you want service. Other places you don't hang a sign unless you want privacy.
Stayed 3 nights in Jul 2025

10/10 Excellent

Michael

Stayed 2 nights in Aug 2025

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pilgrim House is a super convenient location in the heart of “downtown” Ptown! Since we took an earlier ferry, we were accommodated with an early check in which was great! Since there was a drainage issue with the tub, we were offered an upgrade to a larger and nicer room - also great! Have to give a shout out to Jameson who from the time he arrived made our stay so stay so much better. He immediately brought us more towels and an extra pillow, shared dinning recommendations and also served up refreshing cocktails! Staff also provided us with beach towels and chairs! We tried the onsite restaurant which was excellent and there are many live entertainment options onsite, as well. All in all, a fantastic stay!
Stayed 2 nights in Jul 2025

10/10 Excellent

Patrick

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great and clean room. Super comfy bed. Every staff member was so nice and friendly
Stayed 5 nights in Jul 2025

4/10 Poor

Colleen

Liked: Cleanliness
Disliked: Staff & service, room comfort

Very disappointed

I was looking forward to my 3 day stay in Provincetown to visit friends from across the country and was so disappointed in my stay at Pilgrim House! Service was less than desirable. Difficult to find staff available to ask questions or assistance. Did not have hot water for showers both mornings of my stay. Told staff and no comment or compensation for inconvenience. Waited quite awhile to check in, no staff available. No coffee offered in morning. Room was very noisy.
Stayed 2 nights in Jul 2025

8/10 Good

JAMES, Mount Vernon

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We definitely enjoyed our stay. The room was perfect, small but quaint. It overlooked the Pilgrim Monument which was a nice touch. It’s right on Commercial Street so close to lots of shops and restaurants. For the most part the staff was friendly and courteous. The Thai restaurant was absolutely delicious. As a rule of thumb, I like spicy dishes and you can order from 1-5. We were gonna order a 3 but the server stated it was very hot. So, we went with a #2 and it was more than spicy for us so take that into consideration. We did catch a show our first night and saw Latrice Royale. It was a great time and very convenient being right inside the hotel we were staying at. Our first night was great no issues. Our second night was not so great. The people in the room next to us were up well past 12am and noisy which made it difficult for us to get some rest. On the morning we were leaving there was no hot water and the hotel doesn’t have on site staff round the clock. There was also no emergency phone number provided in the event of an issue. I did call down to the front desk and left a message about the water issue but never heard back from anyone. This review would have been a 4-5 star had we not had the issues with noise and then no hot water. But over all a great spot to stay and eat and catch a show.
Stayed 2 nights in Jul 2025

8/10 Good

GERRY, MILFORD

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Beautiful king size room suite
Stayed 2 nights in Jul 2025

8/10 Good

Wiaan

Liked: Cleanliness
Stayed 2 nights in Jun 2025

10/10 Excellent

Holly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a relaxed, comfortable hotel located smack in the middle of Provincetown, within easy walking distance to everything, yet it's somehow quiet at night and had its own parking lot. Amazing!
Stayed 3 nights in Jun 2025

6/10 Okay

JOSEPH

Liked: Cleanliness, room comfort

Great location and good access.

I have always loved the Pilgrim House as a place to stay. The rooms are clean and the pace is comfortable. It could use a facelift but certianly that would never deter my staying there. Very comfortable and accessible to everything in town. Drawbacks: When booking be aware the parking fee is $85 per night plus taxes which is higher than most cities and it is not listed anywhere on their site or on the booking site. Second: They also have a two night minumum.
Stayed 2 nights in Jul 2025

10/10 Excellent

laura

Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay mid week if you are just spontaneously heading to ptown to beat the heat. I'm a big fan of a tuesday/wednesday in ptown, and Pilgrim house a 5 min walk to the ferry, is so central to shopping, shows, morning yoga at the yoga joint. Staff is very helpful.
Stayed 2 nights in Jul 2025

6/10 Okay

Gary

Liked: Cleanliness
Disliked: Amenities
The gentleman behind the desk, José, was fantastic, professional, accommodating. The room itself was fairly barebones: no mini fridge, no coffee maker, no hot water kettle. Additionally, there was a lack of transparency around parking that could have been addressed numerous times via my inquiries by email and phone ahead of time, and more importantly, online. Parking in PTown is challenging for everyone, but when there's a lack of communication from the hotel, as was the case here, it erodes the respite factor of the stay. Communication needs to be improved, for there are other accommodations that go out of there way to ensure a connection prior to arrival.
Stayed 6 nights in Jun 2025

10/10 Excellent

Todd

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing
Stayed 7 nights in Jun 2025

6/10 Okay

Deborah

Traveled with family
Disliked: Staff & service
The Pilgrim House is centrally located, making the stay convenient. We enjoyed the restaurants, art galleries and shopping. It was a bit pricey for just a room. The furniture was cheap but the bed and pillows were really comfortable. The staff did help us but it didn't have that cozy B&B feeling. It felt more like a dormitory.
Stayed 4 nights in Jun 2025

10/10 Excellent

Joe

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Very comfortable rooms.
Stayed 2 nights in Jun 2025

10/10 Excellent

Denise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

2/10 Terrible

francis, Rochester

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
If you have any issue be aware there is no staff onsite to help resolve anything. They don’t care.
Stayed 2 nights in Jun 2025

8/10 Good

Tina

Traveled with partner
It was just okay. Felt like they could do better. When we checked in and asked where are room was he said upstairs and rooms are on the right and left. We only had one suitcase Stand, No where to put clothes except a very small rack with 5 hangers, so one suitcase is on the floor. The outlets were unstable. The mini split was had black mold in them. Smelled musty and mildewy. Also received a text message late evening 2 days prior to my arrival letting me know we were going to be charged for parking $50 a day. Feel like that should have been in the description and notified prior to booking. Convent to downtown.
Stayed 4 nights in Jun 2025

8/10 Good

David

Stayed 2 nights in Jun 2025

10/10 Excellent

bettsy, plymouth

Stayed 2 nights in Jun 2025

2/10 Terrible

Shar

Stayed 5 nights in Jun 2025

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025