This smoke-free hotel features free self parking, free WiFi in public areas, and multilingual staff.
Hôtel le Clos St Jacques offers 65 accommodations with blackout drapes/curtains. Each accommodation is individually furnished and decorated. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers. This Provins hotel provides complimentary wireless Internet access. Housekeeping is provided daily.
Hôtel le Clos St Jacques features multilingual staff. Public areas are equipped with complimentary wireless Internet access. Onsite self parking is complimentary.
Hôtel le Clos St Jacques is a smoke-free property.
Continental breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 8:30 AM and 10:30 AM.
Languages
English, French, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Food and drink
Continental breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 8:30 AM to 10:30 AM on weekends; EUR 7 for adults and EUR 7 for children
Family friendly
Free crib
Rollaway/extra bed (surcharge)
Guest services
Housekeeping (daily)
Multilingual staff
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Upper floors accessible by stairs only
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Free crib
Rollaway/extra bed (surcharge)
Bathroom
Bathtub
Private bathroom
Shower
Towels provided
Entertainment
Flat-screen TV
More
Heating
Individual decor
Individual furnishings
Policies
Check-in
Check-in start time: 2:00 PM; Check-in end time: 6:30 PM
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
There is no front desk at this property
The host will greet guests on arrival
This property doesn't offer after-hours check-in
Access methods
Host will greet you
Pets
Pets allowed for an extra charge of EUR 7 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Children and extra beds
Children are welcome
Rollaway/extra beds are available for EUR 20.0 per night
Free cribs are available on request at the property
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
An effective city/local tax rate of 13.00 percent will be charged
We have included all charges provided to us by the property.
Optional extras
Fee for continental breakfast: approximately EUR 7 for adults and EUR 7 for children
Pet fee: EUR 7 per pet, per day
Service animals are exempt from fees
Rollaway bed fee: EUR 20.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Property is also known as
Hôtel le Clos St Jacques Hotel
Hôtel le Clos St Jacques Provins
Hôtel le Clos St Jacques Hotel Provins
Hôtel le Clos St Jacques Reviews
Reviews
8.0
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
I’m sorry they are nice people but the place is a mess. Dirty and unsafe. People in the restaurant have access to the rooms. No lock in the door. No heating at all. Terrible
The service is excellent. The Manager n staffs are friendly and very helpful. The food in the restaurant is delicious.
Wish there was a shower curtain and shower stand in the bathtub to make it easier for shower.
J ai choisi ce logement pour sa proximite avec la vielle ville de Provins. Les plus courageux pourront meme y aller a pied. Chambre tres bien. Acceuil tres sympa. Prix attractif. C est juste ce que je voulais. Je recommande.
Chambre au confort correct, la salle de bain est très vétuste et nécessite une réfection totale, fuite et aspects général, porte serviete arraché.
Petite chambre avec un lit confortable.
Serge
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveler
Jul 15, 2024
Liked: Room comfort
Disliked: Staff & service
Services à revoir mais bonne adresse
Bonne literie, grande salle de bain. Bcp bcp d'attente au restaurant alors que très peu de monde, dommage car nourriture maison et très très bonne. On nous a oublié pour le petit déjeuner et pareil bcp d'attente.
Très bien situé mais mal insonorisé, notre deuxième soir on entendait les personnes qui étaient en train de dîner au restaurant de l'hôtel.
Aimable mais mal organisé.
Ensemble mitigé.
Verified traveler
Stayed 2 nights in Jul 2024
8/10 Good
André
Traveled with partner
Jul 3, 2024
Liked: Cleanliness, staff & service
Surtout le repas dans le restaurant attenant était parfait.
André
Stayed 1 night in Jun 2024
6/10 Okay
GAL
Jun 29, 2024
Tres médiocre
Tres bon accueil et tres bon couchage mais la Sdb ne m'a pas semblee nettoyée (lavabo et glace), pas de débit du tout au robinet, l'eau chaude n'est jamais arrivee du coup nous n'avons oas osé prendre de douche sans compter que celui-ci etait"branlant".
La TV ne fonctionnait pas, table de nuit que d'un côté, lumière que d'un côté, pas (ou cassé) de rangement ....
Très facile à trouver l'hôtel. Jolie cour avec parking. Intérieur de l'hôtel propre, personnel très accueillante et chambre bien et on as très bien dormi. C'était un week-end super.
Elodie
Stayed 2 nights in Apr 2024
6/10 Okay
valerie
Traveled with family
Apr 13, 2024
Liked: Staff & service
Hôtel bien situé pour visiter la cité médiévale, personnel très sympathique et aux soins. Les chambres sont très basiques et auraient besoin d un petit rafraîchissement global. Petit déjeuner très bien.
Hôtel simple et proche du centre de Provins (environ 1km à pied), place de parking appréciable pour un week-end de Noël où il y a beaucoup de monde. Dîner sur place "Couscous" un bon rapport qualité prix.