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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Reception
Reception
Free daily full breakfast
Exterior
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Parking included
  • Laundry
$93
includes taxes & fees
Sep 1 - Sep 2

Explore the area

View in a map
1600 N Freedom Blvd, Provo, UT, 84604
  • Brigham Young University
    ‪2 min walk‬
  • LaVell Edwards Stadium
    ‪7 min walk‬
  • Utah Valley Convention Center
    ‪2 min drive‬
  • Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(71 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

7.8 out of 10
Good
(19 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator (Refrigerator)

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(88 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior

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  • Breakfast included
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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 540 out of 1005 reviews
Rating 8 - Good. 226 out of 1005 reviews
Rating 6 - Okay. 113 out of 1005 reviews
Rating 4 - Poor. 67 out of 1005 reviews
Rating 2 - Terrible. 59 out of 1005 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Verified traveler

Business traveler
Liked: Staff & service
The bed was comfortable and good breakfast. Staff was great!!!!The place smelled like sewer some of the stay and there was a water leak that caused part of our carpet to get soaked. Leak down in main hallway too presumed from above floors. Been here twice and both times there were water problems. 3rd times a charm?
Stayed 2 nights in May 2025

10/10 Excellent

Ashley

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt safe, staff was extremely friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Dimantha Samarajeewa

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Albert

Stayed 2 nights in May 2025

10/10 Excellent

Rylan

Stayed 2 nights in May 2025

6/10 Okay

Ranjit

Traveled with group
Liked: Staff & service
Decent place to stay on the way from Moab to SLC for morning flight.
Stayed 1 night in May 2025

10/10 Excellent

deborah

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice. Breakfast was great
Stayed 3 nights in Apr 2025

8/10 Good

Matthew, St. Petersburg

Liked: Staff & service, property conditions & facilities
Before booking this property I was somewhat concerned after reading the reviews. I booked anyways and took a chance. I was glad I did. I'm not sure why people have left such negative reviews when this hotel property was nothing like what I read online. It's not a five star property; however, this isn't a low star property either. It was a nice stay, great free complimentary breakfast, clean, quiet, helpful staff. This property even has adjacent restaurants including an authentic gourmet Indian restaurant with the best spiced curry I've had since visiting India twenty five years ago. I would absolutely stay here again if given the opportunity. Thanks for the hospitality and enjoyable stay!
Stayed 2 nights in May 2025

10/10 Excellent

Iskander

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and quiet
Stayed 1 night in Mar 2025

6/10 Okay

Brylee

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It wasn’t bad for the price but the pull out sofa bed was a lot smaller than expected. We had to get creative to fit 2 kids on it. There is only 1 elevator and we had to wait a good 5 minutes every time we used it. Ended up just using the stairs a couple times. Staff was friendly and brought extra pillows and blankets to our room.
Stayed 2 nights in May 2025

8/10 Good

Home

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Stephanie

Liked: Staff & service

Ok

Very noisy outside. Needed a microwave. Lobby had a funny smell
Stayed 1 night in May 2025

8/10 Good

Russell

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel for the money. Very close to campus and my kids. We were there for graduation and this is a great location. The room was big, but the bathroom was in need of some care. It was clean, but the toilet was loud and a little finicky. It wasn't a deal-breaker, though. The other things and the good variety we enjoyed at breakfast outweighed any negatives and I would recommend this hotel for staying in Provo during graduation week. Friendly staff, lots of room, and a great breakfast contributed to my positive review of this property.
Stayed 3 nights in Apr 2025

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
We will come again when in the area.
Stayed 1 night in May 2025

10/10 Excellent

Tamera

Liked: Cleanliness, staff & service, property conditions & facilities
We had an enjoyable 2 day stay here. It was affordable and clean and the desk guy was great!
Stayed 2 nights in Apr 2025

10/10 Excellent

Kevin

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Quite spot

Stayed 1 night in Apr 2025

10/10 Excellent

sean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always our favorite place to stay in privo
Stayed 1 night in Apr 2025

2/10 Terrible

Jennifer, Fillmore

Stayed 1 night in Apr 2025

8/10 Good

Larry

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They only had 2 carts to bring in bags and stuff. Often neither was available. We suggested they need 3 or 4 carts. They listened but weren't very receptive. Other than that we loved our stay and will likely return.
Stayed 2 nights in Apr 2025

8/10 Good

Richard

Business traveler
Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
No room service for the time i stayed. Ants in the bathrrom and sink area.
Stayed 5 nights in Apr 2025

10/10 Excellent

tyson

Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 1 night in Apr 2025

8/10 Good

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our visit. The staff was great! One thing is that the grout and floor trim in the bathroom could really be updated. The room was average but clean but the bathroom made it seem like a less than 3 star hotel.
Stayed 3 nights in Apr 2025

4/10 Poor

Ken

Disliked: Staff & service, amenities, property conditions & facilities
Breakfast was poor, not hot, nor served when it was supposed to be. Door handle was falling off closet door.
Stayed 1 night in Mar 2025