Comfort Inn & Suites Orem - Provo

2.5 star property

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Family Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Pool
Exterior
Lobby
Pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
427 W University Pkwy, Orem, UT, 84058
  • Utah Valley University
    ‪2 min walk‬
  • UCCU Center
    ‪16 min walk‬
  • Brigham Young University
    ‪5 min drive‬
  • Provo, UT (PVU)
    ‪10 min drive‬

Room options

Family Suite, Multiple Beds, Non Smoking

  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Comfort Inn & Suites Orem - Provo

Orem hotel walkable to Utah Valley University
Along with coffee/tea in a common area, this hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn & Suites Orem - Provo offers 77 accommodations with complimentary newspapers and coffee/tea makers. 38-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. Event facilities measuring 495 square feet (46 square meters) include conference space. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 495 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Orem
Comfort Orem
Comfort Inn & Suites Orem Utah
Comfort Inn Orem University
Comfort Orem University
Hotel Comfort Inn & Suites Orem near University Orem
Orem Comfort Inn & Suites Orem near University Hotel
Hotel Comfort Inn & Suites Orem near University
Comfort Inn & Suites Orem near University Orem
Comfort Inn Suites Orem
Comfort Inn University
Comfort University

Comfort Inn & Suites Orem - Provo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 532 out of 1013 reviews
Rating 8 - Good. 255 out of 1013 reviews
Rating 6 - Okay. 116 out of 1013 reviews
Rating 4 - Poor. 71 out of 1013 reviews
Rating 2 - Terrible. 39 out of 1013 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hanna

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed here two times. Easy check in, nice pool. Parking can get pretty full but we’ve found a spot both times. Rooms are clean and comfortable.
Stayed 1 night in Feb 2025

10/10 Excellent

Stephanie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Deirdre

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely staff. Warm and welcoming.
Stayed 1 night in Feb 2025

4/10 Poor

Kjirsta

Traveled with group, Business traveler, Traveled with family
Disliked: Cleanliness
When we arrived in our room there was hair all over both of the beds. It was kind of gross. My daughter thought the same and refused to sleep under the blankets. The heater thing was frustrating as well. It wasn’t consistent and every time we would leave and come back to our room the room smelled stuffy and had an odor. I wouldn’t stay her again.
Stayed 3 nights in Feb 2025

8/10 Good

Tyler, ogden

Pool closed for maintenance on hot tub
Stayed 1 night in Jan 2025

6/10 Okay

Tyler, ogden

Liked: Cleanliness, staff & service
Pool closed when just working on the hot tub
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Liked: Cleanliness, amenities, property conditions & facilities
Nice property. Clean nice beds
Stayed 1 night in Feb 2025

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Money issue

It was good stay. Except. I had no knowledge of deposit security cost . They say it is the "policy" and will refunded back when im checking out. Im strapped on money budget. They should have lower deposit security cost! Complete BS
Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice, sidewalks were very icy.
Stayed 1 night in Feb 2025

6/10 Okay

Debbie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and room itself were fine. Unfortunately it was the girls wrestling team that made that made our stay unenjoyable. They were in rooms right beside us and above us. The desk staff did deal with the issue but it still took until midnight for things to get quiet.
Stayed 1 night in Feb 2025

10/10 Excellent

Helen

Stayed 2 nights in Jan 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Rick

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value!

The hotel was very clean and was decorated so cute for Valentine's Day! The bed was comfortable, breakfast was adequate. We enjoyed our stay.
Stayed 1 night in Feb 2025

10/10 Excellent

Elton

Stayed 1 night in Jan 2025

6/10 Okay

Tyler, ogden

Pool was closed for maintenance
Stayed 1 night in Feb 2025

8/10 Good

Justin

Liked: Cleanliness, staff & service, room comfort
Comfortable. Parking sucked when busy.
Stayed 2 nights in Feb 2025

10/10 Excellent

Shane

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Good price and location for my business trip
Stayed 1 night in Feb 2025

10/10 Excellent

James G

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was east to access. Walmart was close by. Crispy Cream was right across the street. What’s not to love?
Stayed 1 night in Feb 2025

10/10 Excellent

kenneth

Liked: Cleanliness, property conditions & facilities, room comfort

Good

Great staff. Rooms are confortable. Stayed a week. Requested housekeeping and it didn't happen.
Stayed 6 nights in Feb 2025

8/10 Good

Eleanor

Liked: Staff & service
Stayed 2 nights in Feb 2025

10/10 Excellent

Pam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Blackout curtains did not totally close and there were bright lights shining directly towards our room. I think this would be an easy fix though.
Stayed 1 night in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Expected more

Previous reviews led me to believe our stay here would be on par with our usual stays at 2.5 star hotels. It was not. Staff was friendly. Bathroom and bedding were clean. But the carpet was gross. The entire room is somewhat outdated but the carpets definitely need to be replaced. Pool and hot tub were nice and big which my kids enjoyed. Breakfast offerings were pretty basic. Nothing special. And another guest came to breakfast in bare feet. Which is more gross for her than anyone else- but it just kind of summed up the entire experience. We will stay somewhere else next time.
Stayed 1 night in Feb 2025

4/10 Poor

Angelia

Disliked: Property conditions & facilities, room comfort

Wouldnt stay again

The shower water was cold. The phone didnt work. The tv wouldnt work. Beds were uncomfortable.
Stayed 2 nights in Jan 2025

10/10 Excellent

JESSICA

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, nice central location
Stayed 1 night in Jan 2025

8/10 Good

Matthew

Stayed 1 night in Jan 2025