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Comfort Inn & Suites Orem - Provo

2.5 star property

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Photo gallery for Comfort Inn & Suites Orem - Provo

Family Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Pool
Exterior
Pool
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Housekeeping
  • Parking included
  • 24/7 front desk
  • Laundry
  • Free WiFi

Explore the area

Map
427 W University Pkwy, Orem, UT, 84058
  • Utah Valley University
    ‪2 min walk‬
  • UCCU Center
    ‪16 min walk‬
  • Brigham Young University
    ‪5 min drive‬
  • Provo, UT (PVU)
    ‪9 min drive‬

Room options

View all photos for Family Suite, Multiple Beds, Non Smoking

Family Suite, Multiple Beds, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Family Suite, Multiple Beds, Non Smoking

8.2 out of 10
Very good
(25 reviews)
  • 280 sq ft
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

8.6 out of 10
Excellent
(65 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed with Sofa bed, Non Smoking

7.4 out of 10
Good
(16 reviews)
  • 280 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Non Smoking

8.6 out of 10
Excellent
(67 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 280 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Room, 1 King Bed, Accessible, Non Smoking

8.2 out of 10
Very good
(15 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Lobby

La Quinta Inn & Suites by Wyndham Orem University Pwy/Provo

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
3.7 out of 5, Good, (1390)
$106 nightly
The price was $118
The price is $106 total
includes taxes & fees
La Quinta Inn & Suites by Wyndham Orem University Pwy/Provo

About this property

Comfort Inn & Suites Orem - Provo

Orem hotel walkable to Utah Valley University
Along with coffee/tea in a common area, this hotel has a business center and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Comfort Inn & Suites Orem - Provo offers 77 accommodations with complimentary newspapers and coffee/tea makers. 38-inch flat-screen televisions come with satellite channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Orem hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and a meeting room. This business-friendly hotel also offers a vending machine, multilingual staff, and a picnic area. Limited complimentary onsite parking is available on a first-come, first-served basis.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • TV in common areas

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting room

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Designated smoking areas
  • Fireplace in lobby

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 38-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 50.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Comfort Inn Orem
Comfort Orem
Comfort Inn & Suites Orem Utah
Comfort Inn Orem University
Comfort Orem University
Hotel Comfort Inn & Suites Orem near University Orem
Orem Comfort Inn & Suites Orem near University Hotel
Hotel Comfort Inn & Suites Orem near University
Comfort Inn & Suites Orem near University Orem
Comfort Inn Suites Orem
Comfort Inn University
Comfort University

Comfort Inn & Suites Orem - Provo Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 539 out of 1002 reviews
Rating 8 - Good. 246 out of 1002 reviews
Rating 6 - Okay. 112 out of 1002 reviews
Rating 4 - Poor. 67 out of 1002 reviews
Rating 2 - Terrible. 38 out of 1002 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check-in was very efficient, and the staff was very helpful.
Stayed 1 night in Apr 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay.
Stayed 1 night in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Kim, Tomah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very accommodating. I am Thankful for understanding about my flight getting in later than expected. all the employees were very pleasent and helpful
Stayed 3 nights in Mar 2025

4/10 Poor

Jason

Disliked: Staff & service, property conditions & facilities
Kind of get what you pay for here. Pool hours are nice check in was a little bit hectic and a joke cause they were throwing a birthday party downstairs and see more concerned with completing the party than checking me in and rooms. Weren’t that bad they could use a little bit of upgrades. We got a spring broken in one of the mattresses and the curtains are shredded All in all like I said, you kinda get what you pay for her.
Stayed 2 nights in Apr 2025

8/10 Good

David

Stayed 4 nights in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2025

6/10 Okay

Lawrence

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
This stay the tv didn't really work, it kept going off for every couple minutes for updates, so we didn't get to use it. the breakfast was terrible too
Stayed 1 night in Mar 2025

8/10 Good

Wenwei

Liked: Cleanliness, staff & service, amenities
This place is clean, convenient, friendly, extended hours to the pool and hot tub. Did not get all stars because there is a shortage of parking space, no counter top in bathroom, and extremely limited free channels in TV. And If you are a tea person, bring your own. Overall good. I would book it again.
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a quick stay on a bigger trip. Hotel was quiet, clean and reasonably priced.
Stayed 1 night in Mar 2025

2/10 Terrible

Rachel

Disliked: Staff & service, property conditions & facilities, room comfort

Awful

I did not get good customer service. The receptionist was not only sitting in the back while me and another customer stood there for 15 minutes but she was rude. I booked it under my legal name but my card was still under my previously married name and she wasnt gonna let me stay, luckily i had another form of ID with previous name. However i feel this should be something they have posted for future customers. The rooms looked clean but didnt feel clean. The overall experience was awful. I do not recommend.
Stayed 1 night in Jan 2025

6/10 Okay

Blair

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Low end service

Very low end hotel
Stayed 1 night in Mar 2025

4/10 Poor

Cheryll

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t expect much

Bottom end hotel, I had to re-key my room three times in two days.
Stayed 2 nights in Mar 2025

10/10 Excellent

Amber

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great facilities!
Stayed 2 nights in Mar 2025

6/10 Okay

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at this hotel several time over the last year. Every time there is some maintenance issue, either the tv or the door lock or this time it was the card reader on the side door didn't work. The location for us is convenient and the bed is comfortable, but it would be nice if they were a little more on top of maintenance issues.
Stayed 1 night in Mar 2025

10/10 Excellent

Dana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Tiffany

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stay here every time I come into town for work and have always had a pleasant experience.
Stayed 3 nights in Mar 2025

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Paul

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was wonderfully helpful and friendly, evey one of them
Stayed 2 nights in Mar 2025

10/10 Excellent

Monica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Kyla

Liked: Cleanliness, amenities
Beautiful
Stayed 1 night in Feb 2025

6/10 Okay

Janice

Liked: Cleanliness, staff & service, property conditions & facilities
Bed was hard
Stayed 1 night in Mar 2025

4/10 Poor

Teressa

Liked: Cleanliness, staff & service, property conditions & facilities
It was over all great except for the other guests staying on my floor were really loud all night and I didn't get any sleep or relaxation. My floor was very loud and disturbing
Stayed 1 night in Jan 2025