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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Reception
Reception
Exterior
Free daily full breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Parking included
  • Laundry
$100
includes taxes & fees
Oct 5 - Oct 6

Explore the area

View in a map
1600 N Freedom Blvd, Provo, UT, 84604
  • Place, Brigham Young University
    ‪2 min walk‬
  • Place, LaVell Edwards Stadium
    ‪7 min walk‬
  • Place, Utah Valley Convention Center
    ‪2 min drive‬
  • Airport, Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(10 reviews)
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(75 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(93 reviews)
  • Sleeps 4
  • 1 King Bed

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Exterior

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Reviews

Best Western Plus Provo University Inn Reviews

8.4

Very Good

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness
Rating 10 - Excellent. 538 out of 1015 reviews
Rating 8 - Good. 233 out of 1015 reviews
Rating 6 - Okay. 117 out of 1015 reviews
Rating 4 - Poor. 69 out of 1015 reviews
Rating 2 - Terrible. 58 out of 1015 reviews

Reviews

6/10 Okay

Amy

Liked: Amenities
In need of major updates. Torn bed skirts and curtains. Tub was stained so it looked dirty.
Stayed 1 night in Jun 2025

10/10 Excellent

Lorena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Karalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was very nice and clean We really enjoyed having a couch to watch TV on. The service was excellant. However, only 1 elevator was working and the acoustics were not too great, you çould hear big trucks outside all throughout the night.
Stayed 1 night in Jun 2025

10/10 Excellent

Jeremy, San Marcos

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay in Provo. Beds were a little hard but everything was clean and the staff was very helpful and friendly.
Stayed 1 night in Jun 2025

8/10 Good

Angel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jun 2025

10/10 Excellent

Karlie

Liked: Property conditions & facilities
The bed was very comfortable, and the room was clean.
Stayed 1 night in Jun 2025

8/10 Good

Alan

Business traveler
Liked: Cleanliness
You get what you pay for. Price was very low and you can’t expect too much. It was safe, clean and had basic amenities. Staff was very nice. Parking is convenient and the WiFi was good.
Stayed 2 nights in Jun 2025

10/10 Excellent

Terri

Stayed 2 nights in Jun 2025

8/10 Good

Blake

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were very happy with the hotel. There are maybe three things keeping us from giving a five star review: 1) we booked for six people (2 adults, 4 kids), a room with 2 queens and a queen or double sofa bed. The sofa bed was actually a twin, so despite two of our kids being small (3 and 5), there wasn’t quite enough sleeping space. They didn’t have an alternative so someone had to sleep on a pile of cushions on the floor. 2) the AC would stop working in the middle of the night for long stretches. If you don’t want it very cold this may not be a problem, but for us it was too hot as it stopped blowing at a much higher temp than the thermostat said it should go to. 3) the pool was a little colder than we would’ve liked (kids didn’t mind but they’d get blue lips after a while), and the hot tub wasn’t always hot. We booked this place specifically for the pool and hot tub so this was frustrating. Otherwise everything was great: great service, breakfast, staff, cleanliness, etc. I would definitely stay here again.
Stayed 7 nights in Jun 2025

6/10 Okay

Mason

Traveled with family

OK Hotel

The hotel is a little bit dated. It was a little dingy here and there.
Stayed 1 night in Jun 2025

2/10 Terrible

Mareeta, Hollywood

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Nothing
Stayed 2 nights in Jun 2025

10/10 Excellent

Neil

Great in every conceivable way
Stayed 5 nights in Jun 2025

10/10 Excellent

Megan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

8/10 Good

Melinda

Stayed 2 nights in Jun 2025

6/10 Okay

Benjamin

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Staff was helpful and caring but our room was not very clean. Hair in the bathroom in several places, carpet was in great need of shampooing (gross) and AC unit did not work very reliably. Would not stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Mickey

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet. We enjoyed the breakfast too. But when we got in the room it was terribly hot and we couldn't get the air conditioner going. I called the desk for help and no one came. After about an hour and a half I called again and she suggested I unplug the unit and plug it back in. The fan finally kicked on.
Stayed 1 night in Jun 2025

10/10 Excellent

Meagan

Stayed 1 night in Jun 2025

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely loved this place, Great location, perfect room, very friendly staff and really good breakfast. We will be retuning to this hotel.
Stayed 1 night in Jun 2025

10/10 Excellent

Deora

Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 1 night in Jun 2025

10/10 Excellent

Zachary

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing hospitality, very clean and would absolutely stay there again
Stayed 2 nights in Jun 2025

6/10 Okay

Spencer

Liked: Staff & service, property conditions & facilities
Carpet and bathroom weren’t clean. Room was fine but we did hear other tenants through the walls a bit. Overall, had a nice stay but wish cleaning was more thorough
Stayed 1 night in Jun 2025

10/10 Excellent

Jens

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing stay. Staff went above and beyond.
Stayed 1 night in Jun 2025

10/10 Excellent

Skylar

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable and convenient location. Wonderful restaurant attached to the hotel. Aiden was fabulous and extremely helpful!
Stayed 1 night in Jun 2025