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Best Western Plus Provo University Inn

2.5 star property

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Photo gallery for Best Western Plus Provo University Inn

Reception
Reception
Exterior
Free daily full breakfast
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Gym
  • Parking included
  • Laundry
$100
includes taxes & fees
Oct 26 - Oct 27

Explore the area

View in a map
1600 N Freedom Blvd, Provo, UT, 84604
  • Place, Brigham Young University
    ‪2 min walk‬
  • Place, LaVell Edwards Stadium
    ‪7 min walk‬
  • Place, Utah Valley Convention Center
    ‪2 min drive‬
  • Airport, Provo, UT (PVU)
    ‪10 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

8.8 out of 10
Excellent
(95 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.2 out of 10
Very good
(76 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible, Refrigerator

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 1 King Bed, Accessible, Refrigerator

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

1 bedroom, premium bedding, pillowtop beds, desk

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Larger Room;with Sofabed)

8.0 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | 1 bedroom, premium bedding, pillowtop beds, desk

Suite, 1 King Bed, Non Smoking (with Sofabed)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Provo University Inn

Hotel in Carterville
Along with an indoor pool, this smoke-free hotel has a fitness center and a snack bar/deli. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a hot tub, and coffee/tea in a common area. Housekeeping is available on request.
Best Western Plus Provo University Inn offers 99 air-conditioned accommodations with coffee/tea makers and hair dryers. Pillowtop beds feature premium bedding. 36-inch flat-screen televisions come with premium cable channels. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Best Western Plus Provo University Inn provides a hot tub and a fitness center. The hotel offers a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 2800 square feet (260 square meters) include conference space. This business-friendly hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary.

Best Western Plus Provo University Inn is a smoke-free property.

A complimentary full breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 2,800 square feet of conference space
  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Lever door handles
  • Visual fire alarm
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 5 floors
  • Banquet hall
  • Built in 1998
  • Communal living room
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 36-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property

Property is also known as

Courtyard Marriott Hotel Provo
Courtyard Marriott Provo
Courtyard Provo
Courtyard Provo Marriott
Marriott Provo Courtyard
Provo Courtyard
Provo Courtyard Marriott
Provo Marriott Courtyard
Courtyard Provo Hotel Provo
Courtyard Provo Utah
Courtyard Marriott Provo Hotel
Provo Marriott
Plus Provo University Provo
Courtyard by Marriott Provo
Best Western Plus Provo University Inn Hotel
Best Western Plus Provo University Inn Provo
Best Western Plus Provo University Inn Hotel Provo

Best Western Plus Provo University Inn Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 546 out of 1020 reviews
Rating 8 - Good. 233 out of 1020 reviews
Rating 6 - Okay. 115 out of 1020 reviews
Rating 4 - Poor. 70 out of 1020 reviews
Rating 2 - Terrible. 56 out of 1020 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Shelby

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

2/10 Terrible

Rut

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Due to Airline issues I had to cancel my hotel. I tried calling ahead 24 hours but their phone system was down. I tried several times. By the time they answered my 24 hr window expired. The hotel would not move my dates or refund me. They were not very friendly, understanding & was not willing to work with me. They were not helpful in anyway. Awful experience.
Stayed 1 night in Jun 2025

10/10 Excellent

Swaran

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

4/10 Poor

Ashlee

Disliked: Cleanliness, property conditions & facilities

Dirty room but nice front desk lady

Check in and check out was fine but the bathroom and entry way had hair all in it, the tub was dirty, and the elevator almost got stuck 3 different times. The outside balcony door also didn’t lock and the coffee machine didn’t work. The breakfast only had waffles and cereal put as well and no protein.
Stayed 1 night in Jul 2025

10/10 Excellent

Jessica

Stayed 1 night in Jul 2025

2/10 Terrible

Amber

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bugs everywhere in the room

I wish I had read the reviews before booking here. There were bugs on the curtains, crawling up the walls, on the desk, on the floors, and even on my bed. the shower had cold water, and the mattress was awful. There was no ice in the ice machine, but really the bugs were unacceptable. They looked like mini cockroaches.
Stayed 3 nights in Jul 2025

8/10 Good

Vanessa

Stayed 1 night in Jul 2025

6/10 Okay

pamela

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Only use it in a pinch
Stayed 1 night in Jul 2025

8/10 Good

Ross

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for short stay
Stayed 1 night in Apr 2025

8/10 Good

Erika

Traveled with family
Liked: Amenities, property conditions & facilities
They had a good pool. The location was good. The room we got was right next to the elevator and had a terrible connection to the wifi. It was also super hot the first day but the workers fixed it and it was much cooler the next few days. We also had an odd smell to our room. We purchased some air freshner and sprayed the room and that did help with the smell. Room 217
Stayed 2 nights in Jul 2025

4/10 Poor

Bo

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was as was the whole bottom floor and air conditioner would not stay running. Once they started heating up breakfast the smell of burnt eggs permeated the whole area. Overall not worth the price there are better options for cheaper prices.
Stayed 1 night in Jul 2025

10/10 Excellent

Stanley, Glendora

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay!
Stayed 1 night in Jul 2025

10/10 Excellent

Joni

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities

Doesn't sleep as many as advertised.

Booked a King standard room - listing says it sleeps 4. It does NOT. The pullout couch is smaller than a twin. Staff was very friendly, location was great.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ken

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Perfect for traveling
Stayed 1 night in Jul 2025

8/10 Good

John

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place after 3 weeks of camping. My only complaint is the breakfast. Lots of options but all carbohydrates, only eggs were the protien. The coffee was so bad I could not drink it! Coffee! Fix it please.
Stayed 1 night in Jul 2025

10/10 Excellent

Tanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, property conditions & facilities
This was a fair value for what I paid. Not fancy, but clean, with a comfortable bed. Very close to BYU campus, which was a priority for me. Aidan at check-in was friendly and helpful. I would recommend this Best Western to budget-conscious travelers who don’t expect a 5-star hotel at this price point.
Stayed 4 nights in Jun 2025

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

haekyung, Carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
Cleaness, kind, cheap!!
Stayed 1 night in Jul 2025

6/10 Okay

Joni

Liked: Staff & service
Disliked: Cleanliness
The staff was great, but the room was dirty.
Stayed 1 night in Jul 2025

10/10 Excellent

tanya

Stayed 1 night in Jul 2025

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Well managed and well maintained property. I’d stay here again
Stayed 2 nights in Jul 2025

10/10 Excellent

Lane

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exactly what we needed!

My husband and I brought our sons to have their wisdom teeth out by a nearby doctor. We wanted to be able to arrive a little later, have food nearby and allow the boys a good night sleep. This hotel had all of the above. They were even able to have a nice swim before bed. Perfect place for our needs.
Stayed 1 night in Jul 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service

It was ok

Desk attendants were great. Room was dirty.
Stayed 1 night in Jul 2025