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Holiday Inn Express & Suites American Fork - North Provo by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites American Fork - North Provo by IHG

Exterior
Exterior
Free daily buffet breakfast
Exterior
1 bedroom, premium bedding, in-room safe, desk

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Gym
  • Parking included
$119
includes taxes & fees
Aug 31 - Sep 1

Explore the area

View in a map
712 South Utah Valley Drive, American Fork, UT, 84003
  • Utah Valley University
    ‪8 min drive‬
  • Thanksgiving Point
    ‪9 min drive‬
  • Brigham Young University
    ‪15 min drive‬
  • Provo, UT (PVU)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Pet Friendly)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds (Pet Friendly)

7.2 out of 10
Good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room (Specialty)

Room amenity

Room (Specialty)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communications)

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Twin Beds, Accessible (Communications)

  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Mountain View

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 King Bed, Mountain View

9.0 out of 10
Wonderful
(4 reviews)
  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Queen Bed

1 bedroom, premium bedding, in-room safe, desk

Suite, 1 Queen Bed

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, Multiple Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Twin Beds and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds

8.4 out of 10
Very good
(29 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

Suite, 2 Queen Beds | 1 bedroom, premium bedding, in-room safe, desk

Suite, 2 Queen Beds

8.2 out of 10
Very good
(11 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(23 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Room amenity

Standard Room

9.2 out of 10
Wonderful
(12 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications) | 1 bedroom, premium bedding, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible Bathtub (Communications)

7.8 out of 10
Good
(6 reviews)
  • Sleeps 4
  • 2 Queen Beds

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Exterior

Hyatt House Provo/ Pleasant Grove

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  • Hot Tub
  • Breakfast included
  • Pet friendly
4.7 out of 5, Exceptional, 1,003 reviews
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About this property

Holiday Inn Express & Suites American Fork - North Provo by IHG

American Fork hotel with indoor pool
This smoke-free hotel features an indoor pool, a fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Holiday Inn Express & Suites American Fork - North Provo by IHG offers 80 air-conditioned accommodations with safes and complimentary newspapers. Beds feature premium bedding. 32-inch LCD televisions come with satellite channels. Refrigerators, microwaves, and coffee/tea makers are provided. Bathrooms include shower/tub combinations with hydromassage showerheads, complimentary toiletries, and hair dryers.

This American Fork hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express & Suites American Fork - North Provo by IHG provides a hot tub and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. A computer station is located on site and wired and wireless Internet access is complimentary.

This hotel offers access to a business center and a meeting room. Event facilities measuring 1533 square feet (138 square meters) include conference space. This business-friendly hotel also offers multilingual staff, gift shops/newsstands, and coffee/tea in a common area. Onsite self parking is complimentary.

Holiday Inn Express & Suites American Fork - North Provo by IHG is a smoke-free property.

A complimentary buffet breakfast is served each morning between 6:30 AM and 9:30 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Free buffet breakfast available daily 6:30 AM to 9:30 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 1,533 square feet of conference space
  • Business center
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • No elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • At least 10% of profits reinvested in community and sustainability
  • Banquet hall
  • No plastic drinking straws
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night, plus a deposit of USD 25.0 per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 25.0 per day
  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express American Fork North Provo
Holiday Inn Express Provo Hotel American Fork North
Holiday Inn Express American Fork North Provo Hotel
Holiday Inn Express American Fork North Provo
Hotel Holiday Inn Express & Suites American Fork - North Provo
Holiday Inn Express Suites American Fork North Provo
Holiday Inn Express Provo Hotel
Holiday Inn Express Provo
Express American Fork Provo
Holiday Inn Express Suites American Fork North Provo
Holiday Inn Express Suites American Fork North Provo by IHG

Holiday Inn Express & Suites American Fork - North Provo by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 427 out of 1002 reviews
Rating 8 - Good. 292 out of 1002 reviews
Rating 6 - Okay. 135 out of 1002 reviews
Rating 4 - Poor. 92 out of 1002 reviews
Rating 2 - Terrible. 56 out of 1002 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Albert

Stayed 2 nights in May 2025

10/10 Excellent

Kelli

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely amazing!
Stayed 3 nights in May 2025

10/10 Excellent

Kelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so clean you smelled the 'clean' when you walked in. The employees were turning over rooms but also cleaning as they went. You could tell the hotel was on a regular deep cleaning schedule - there wasn't a drop of dust anywhere and the ongoing Maintenace of this hotel was very evident. The staff were AMAZING, friendly, smiling helpful - I can't say enough about how wonderful the staff are. The rooms and beds are comfortable the gym was clean (although the lowest weight was 20lbs). The breakfast was Holiday Inn usual, lots of options, a clean area and fresh. It was a wonderful experience - if every we are visiting in the area again we will stay at this location again!!
Stayed 3 nights in May 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Facility felt new, Nice room, good breakfast, friendly staff!
Stayed 2 nights in May 2025

10/10 Excellent

Oscar Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 3 nights in May 2025

10/10 Excellent

Mary Linn

Business traveler
Liked: Amenities
Good, clean, quiet, and close to where we needed to be.
Stayed 1 night in May 2025

4/10 Poor

Regina

Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms friendly staff. Great location for what i needed The only thing i did not like was the jets in the hot tub did not work. But , would definitely stay again. Thank you
Stayed 1 night in May 2025

10/10 Excellent

Annette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Their breakfast is so good! Loved the cinnamon rolls!
Stayed 2 nights in May 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Scott, Queen Creek

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the access off the freeway, the friendliness of the night shift staff, and the spaciousness of the room.
Stayed 3 nights in Apr 2025

4/10 Poor

Stetson

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I dont typically write bad reviews, but I was very disappointed with my stay here. Despite the issues that I will explain, I want to make it clear that the staff that I interacted with were very kind. The biggest issues that we faced, that the hotel had control over, were in the room. We stayed in room 232, and once we entered the room there was a bit of an odd smell immediately. This smell came from an AC unit that had soaked the carpet in the surrounding area. About two feet out from the wall and the whole length of the AC unit was just soaked carpet. This was the biggest issue. Beyond this, there were cobb webs in some obvious places, what looked to be a urine stain on the base tile next to the toilet, a bathroom door that not only wouldnt lock but wouldnt latch at all, and a loose toilet seat. Again, I dont typically leave bad reviews or complain at all, and most of these things I wouldnt normally care about or even mention. The soaked floor was just unacceptable, and it led to everything else being more frustrating. It simply felt like there has been a severe lack of care, at least for room 232. I take some responsibility for my frustration, as i didnt complain or raise my concerns to any of the staff while i was there. Again, despite the frustrations, the staffs' kindness and customer service skills were awesome. Just a facility issue.
Stayed 1 night in May 2025

10/10 Excellent

Brent

Liked: Cleanliness
Stayed 1 night in May 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
Great breakfast!
Stayed 2 nights in Apr 2025

8/10 Good

Luisa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked most about this visit was our room was at the first floor and conveniently accessible to the main entrance and a side entrance, and they serve great breakfast. What I did not like was no one was answering the front desk after I called many times to notify them about late check-in. I tried a different extension for booking or cancelling reservations instead. The man was helpful but I got transferred to another man who was supposed to help me register to earn rewards but it turned into a sales pitch. I politely said a couple times that I wasn't expecting the sales talk and not interested. I just wanted to inform the front desk about late check in but he was persistent so I hung up. A big turn off and thus the 4 stars for staff & service.
Stayed 1 night in Apr 2025

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Ricardo

Stayed 1 night in Apr 2025

4/10 Poor

Jana

Traveled with pets, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
When we got there. They charged extra and then again for and then incidentals and then again $50 for one dog. They said we would see a refund for the incidentals within a few days and it's been over a week and we still haven't seen any. The bed was hard as a rock and the heater/cool kept kicking on every 15 minutes. No I would never stay there again.
Stayed 1 night in Apr 2025

6/10 Okay

Pamela

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Mar 2025

6/10 Okay

Tony

Liked: Staff & service

Only ok

Not the best Holiday Inn, Bed was so so and freeway traffic noise was bad.
Stayed 1 night in Apr 2025

10/10 Excellent

Oci

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super nice, from check in to check out. Staff are nice and friendly, accommodating as well with an early check in upon request :D The lobby smells so clean, too. The rooms are soooo nice! Their little store came in handy, their breakfast was delicious, and their pool/spa was the best, wish we could’ve stayed another night. Their fitness center wasn’t the best, but! I did see them fixing it up when I was checking out.
Stayed 1 night in Apr 2025

8/10 Good

Ken

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean
Stayed 2 nights in Apr 2025

10/10 Excellent

Verified traveler

Business traveler
Stayed 5 nights in Mar 2025

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient with very friendly staff. Very clean
Stayed 1 night in Mar 2025