Provo River Inn

2.5 star property

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Photo gallery for Provo River Inn

Desk, iron/ironing board, free WiFi, bed sheets
Eco-friendly toiletries, hair dryer, towels
Reception
Indoor pool, outdoor pool
Exterior

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Pool
  • Housekeeping
  • Pet friendly
  • Parking included
$74
includes taxes & fees
Sep 28 - Sep 29

Explore the area

View in a map
2230 N University Pkwy, Provo, UT, 84604
  • Place, Brigham Young University
    ‪5 min walk‬
  • Place, LaVell Edwards Stadium
    ‪1 min drive‬
  • Place, Provo Utah Temple
    ‪3 min drive‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room

  • Sleeps 4
  • 2 Queen Beds

Room

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Provo River Inn

Provo hotel walkable to Brigham Young University
An indoor pool, an outdoor pool, and a nightclub are available at this smoke-free hotel. Self parking is free. Additionally, WiFi in public areas, a business center, and conference space are onsite. Housekeeping is available on request.
Provo River Inn offers 80 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An indoor pool and an outdoor pool are on site.
Provo River Inn features an indoor pool and an outdoor pool. Public areas are equipped with wired and wireless Internet access (surcharge). This hotel offers access to a business center and meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a nightclub, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Provo River Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 to 5 per person
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Pool access available from 9:00 AM to 11:00 PM

Property is also known as

Baymont Inn Provo
Baymont Inn Provo River
Baymont Inn River
Baymont Inn River Hotel
Baymont Inn River Hotel Provo
Baymont Inn & Suites Provo River Utah
Baymont Inn Provo River Hotel
Baymont Wyndham Provo River Hotel
Baymont Wyndham River Hotel
Baymont Wyndham Provo River
Baymont Wyndham River
Baymont by Wyndham Provo River Hotel
Baymont by Wyndham Provo River Provo
Baymont by Wyndham Provo River Hotel Provo

Provo River Inn Reviews

Reviews

6.6
Rating 10 - Excellent. 248 out of 1005 reviews
Rating 8 - Good. 239 out of 1005 reviews
Rating 6 - Okay. 202 out of 1005 reviews
Rating 4 - Poor. 171 out of 1005 reviews
Rating 2 - Terrible. 145 out of 1005 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

6/10 Okay

Kaaren, FRESNO

Traveled with family
Liked: Staff & service
HVAC partially off the wall, broken ice machine on 1st floor. Dirty soap dish.
Stayed 1 night in Jun 2025

2/10 Terrible

Makenzie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs! and nasty room

This is as the most disgusting hotel i have ever stayed in. I don’t say that lightly either. I had showed up about 430pm checked in that was pretty easy smooth process. I got to my room and had to shower right away and i have pictures attached, the shower curtain has rips in it, shower head is barely held on. the room was disgusting and i laid in bed figuring i could get over this gross room and then i felt something crawling on me. It was bed bugs. I ended up getting bit quite a couple times, pictures also attached. I called the front desk and said i found bed bugs and he says “oh bed bugs?” CASUALLY! said come to the front desk let’s switch you rooms. long story short i didn’t end up staying there either nights, then had to fight for for a refund. i know he knew about the bed bugs and then tried to fight on giving me a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phyllis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic3
Stayed 1 night in Jun 2025

10/10 Excellent

Laurie, Waterbury

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was a beautiful hotel. I enjoyed my stay there and the staff was wonderful.
Stayed 2 nights in Jun 2025

8/10 Good

Denise

Traveled with family
Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
I really like this property and have stayed many times. It’s the price. It’s a good value. And the breakfast is pretty decent. But I do think they need to start putting some money into the property. Yes it’s older. But each time I come it’s worse and worse. My room this time has loose tiles in the bathroom (very loose) and the carpet both in the room and the halls have definitely seen better days. I don’t expect it to be “new”. But they really need to do a little better at the up keep.
Stayed 3 nights in Jun 2025

10/10 Excellent

Chad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

6/10 Okay

Amy, Salt Lake City

Stayed 1 night in May 2025

4/10 Poor

Ken

Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Excellent location. Room had no place to hang clothes only one outlet in the room. No outlet in bathroom. Shower leaked. No tissue. Food was terrible. A/C was extremely loud. Would never recommend.
Stayed 4 nights in Jun 2025

4/10 Poor

Todd

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Sheets on one bed were dirty. The carpets looked like they were filthy
Stayed 1 night in Jun 2025

6/10 Okay

Braydan

Traveled with group
Liked: Staff & service
Disliked: Property conditions & facilities
Had no hot water for the 3 days i was there?
Stayed 2 nights in Jun 2025

8/10 Good

Ryan Or Stephanie

Stayed 1 night in Jun 2025

4/10 Poor

Kyle

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
It’s a place to crash for a night. Dirty walls, torn carpet, bathroom tp holder not even there (easy to replace), towels ripped. One of cheapest hotels and you definitely get what you pay for.
Stayed 1 night in Jun 2025

2/10 Terrible

Jay

I accidentally forgot to change from the current date. Not even 2 minutes later i called and could not cancel or get a refund or change to to following day.
Stayed 1 night in Jun 2025

2/10 Terrible

Katherine

Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Stayed 1 night in Jun 2025

2/10 Terrible

H

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel has MO hot water. We checked in and was sent to our room. It had not been cleaned. The beds were not made, trashes not emptied, and we got blamed for it. We paid $20 extra for a king suite and got a queen. They refused to refund the difference. Would not refund our stay for no hot water and were so rude.
Stayed 1 night in Jun 2025

10/10 Excellent

Alexis, Kissimmee

Disliked: Amenities, property conditions & facilities
Great location
Stayed 7 nights in Jun 2025

2/10 Terrible

Debra

Disliked: Amenities
The boiler broke, so not hot water. It was repaired day 2 but on days 2 and 3 water was barely luke warm. Orange juice in breakfast was more the color of lemonade with no flavor. Breakfast was worst I’ve seen. No kleenexin room. Requested it from housekeeping but never got it. No roller for toilet paper so it had to sit elsewhere. Windows of hotel extremely dirty. Carpet in room stained and needed cleaning, as did hallway carpets. On positive note, bed linens and pillows were good.
Stayed 3 nights in Jun 2025

6/10 Okay

Scott

Traveled with family
Disliked: Staff & service
Unfortunately there was no hot water working during our 1 night stay. Also, no one at the front desk was available at check in or a 9 a.m. check-out without calling someone to come which felt like an inconvenience. Otherwise we slept well.
Stayed 1 night in Jun 2025

8/10 Good

Royce

Traveled with partner
Liked: Cleanliness, staff & service
Everything was great until no hot water in morning for shower about 9 a.m.
Stayed 1 night in Jun 2025

6/10 Okay

Bayarbat

Stayed 4 nights in May 2025

2/10 Terrible

KoDee

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have hot water the entire stay and by the time we left we also didn’t have water in our room
Stayed 1 night in Jun 2025

10/10 Excellent

Dan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Had an excellent stay. Spacious accessible room with all the amenities necessary. Great breakfast each morning (cereals/toast/waffles). Great location with restaurants galore in the area and a nice walking path along the Provo River directly behind the hotel. Staff was extremely friendly and hospitable.Would definitely stay here again.
Stayed 3 nights in Jun 2025

2/10 Terrible

Belinda

Traveled with family and small children, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Room was old walls & carpets dirty window was broke also faucet. went to lobby no coffee machine was broke
Stayed 1 night in Jun 2025

2/10 Terrible

Jason

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I’ve stayed in a Motel 6 that was cleaner than this hotel. Filthy, mold in bathroom, extremely outdated furniture, breakfast area gross. The hotel is in a very nice area, which is deceiving as you would not expect such a run down establishment in this area. I will attach pictures of the mold in the bathroom. I would have left after seeing the condition of the room but the kids just wanted to sleep after a long day of traveling. Coffee machine broken, juice dispenser broken, breakfast looked so gross we just left. Would never stay here again, this hotel needs a major overhaul. Could actually be a big money maker with the location. However, in its current condition it’s nothing more than an over priced motel 6.
Stayed 1 night in Jun 2025