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Provo River Inn

2.5 star property

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Desk, iron/ironing board, free WiFi, bed sheets
Reception
Exterior
Eco-friendly toiletries, hair dryer, towels
Desk, iron/ironing board, free WiFi, bed sheets

Reviews

6.6 out of 10

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Pet friendly
  • Parking included
  • Laundry
$74
includes taxes & fees
Oct 21 - Oct 22

Explore the area

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2230 N University Pkwy, Provo, UT, 84604
  • Place, Brigham Young University
    ‪5 min walk‬
  • Place, LaVell Edwards Stadium
    ‪1 min drive‬
  • Place, Provo Utah Temple
    ‪3 min drive‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room

Desk, iron/ironing board, free WiFi, bed sheets

Room

  • Sleeps 4
  • 2 Queen Beds

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About this property

Provo River Inn

Provo hotel walkable to Brigham Young University
Along with a nightclub, this smoke-free hotel has WiFi in public areas and a business center. Self parking is free. Other amenities include conference space, laundry facilities, and a 24-hour front desk. Housekeeping is available on request.
Provo River Inn offers 80 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Wired and wireless Internet access is available for a surcharge. Business-related amenities consist of a business center and meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include conference space. This business-friendly hotel also offers a nightclub, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Provo River Inn is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking (surcharge) on site
  • Onsite parking includes off-street options

Food and drink

  • Daily continental breakfast available 6:00 AM to 9:00 AM for a fee: USD 5 to 5 per person

Things to do

  • Nightclub

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,500 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 100% renewable energy
  • 2 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 37-inch TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in time starts at 3:00 PM
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 20.00 per pet, per night, plus a deposit of USD 100.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 5 to 5 per person
  • Pet deposit: USD 100.00 per stay
  • Pet fee: USD 20.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests without COVID-19 vaccination
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Baymont Inn Provo
Baymont Inn Provo River
Baymont Inn River
Baymont Inn River Hotel
Baymont Inn River Hotel Provo
Baymont Inn & Suites Provo River Utah
Baymont Inn Provo River Hotel
Baymont Wyndham Provo River Hotel
Baymont Wyndham River Hotel
Baymont Wyndham Provo River
Baymont Wyndham River
Baymont by Wyndham Provo River Hotel
Baymont by Wyndham Provo River Provo
Baymont by Wyndham Provo River Hotel Provo

Reviews

Provo River Inn Reviews

6.6

6.4/10

Cleanliness

7.2/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.6/10

Eco-friendliness
Rating 10 - Excellent. 248 out of 1017 reviews
Rating 8 - Good. 240 out of 1017 reviews
Rating 6 - Okay. 201 out of 1017 reviews
Rating 4 - Poor. 174 out of 1017 reviews
Rating 2 - Terrible. 154 out of 1017 reviews

Reviews

6/10 Okay

Rue

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Needs repair carpets. Doors and trim look like they only have primer on. Bathroom fan was rusty. Corners and edge of carpets full of dusr. The actual duvet had not been washed.
Stayed 4 nights in Jul 2025

2/10 Terrible

Andrew

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

6/10 Okay

Michael

Traveled with family
Disliked: Amenities, property conditions & facilities
Property is outdated and carpets are worn out and need to be replaced. No toilet paper holder in the bathroom.
Stayed 2 nights in Jul 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

BAD!!

Sheets were dirty, fridge didn’t work and my food went bad, and hand sink faucet was falling off. I asked to have a room change and they were not accommodating. Service was bad.
Stayed 3 nights in Jul 2025

4/10 Poor

Stephanie

Traveled with family
Disliked: Cleanliness
There was a mouse in our room
Stayed 1 night in Jul 2025

2/10 Terrible

Sheree

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The condition of the property grounds as well as the room was bad. The we had 2 rooms, and 1 didn't have a shower curtain. dirty. Difficult to communicate with the clerk, defiantly would no recommend this hotel.
Stayed 1 night in Jul 2025

10/10 Excellent

Keone

Stayed 2 nights in Jul 2025

4/10 Poor

Jessica

Stayed 1 night in Jul 2025

8/10 Good

Terry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facility was old with the central courtyard (which used to have a pool) was not accessable.
Stayed 1 night in Jul 2025

4/10 Poor

Susan, Layton

Traveled with family
Liked: Staff & service, amenities
The room smelled bad... like moldy wet dog. The room was in poor condition with dingy old furniture, such as the top of the office chair at the desk was completely gone, revealing the foam cushion of the chair. Carpet was sticky and dirty. When I tried to run a shower, there was no hot water whatsoever. I asked to change rooms, and the staff was very accommodating and changed us immediately with no pushback—staff was great and I'll give them credit for that. The new room was a lot cleaner/better condition, and had hot water in the shower. It was okay, but still not great. Included breakfast was minimal—cereal, yogurt, toast, waffle maker. I expected better from a Wyndham branded hotel.
Stayed 1 night in Jul 2025

4/10 Poor

mauri

Stayed 3 nights in Jul 2025

4/10 Poor

Jan

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jun 2025

2/10 Terrible

Tiffany

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The photos shown for the property are completely misleading. The pool is unusable and unsafe. There is a courtyard with a fountain filled with dirt. The hallways and rooms are run down, smell like cigarettes and dirty. The towels and toilet paper is cheap. The water takes 15 minutes to warm up and our bathroom light did not work.
Stayed 7 nights in Jun 2025

8/10 Good

Sandra

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Samson

Traveled with partner
Liked: Staff & service
It was good for the price
Stayed 1 night in Jun 2025

6/10 Okay

Colin

Stayed 1 night in Jul 2025

2/10 Terrible

Zac

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room was dirty, cobwebs were there and dust was on the bed. The bed sheets itself had multiple stains. The mattress was absolutely horrible. Between that and the noise, I slept very little. The breakfast was free. Nothing to jump about. There's a nice big, long black hair on the toilet seat. There's only enough towels for two people even though we had three.
Cobwebs on one of the only lights.
Is this a hazard?
Ummm
Hair
Stayed 1 night in Jun 2025

2/10 Terrible

HEATHER

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was dirty and smelled like mildew. The furniture was broken and dusty. The entry door slammed every time some one came in or out all hours of the day. There was dirt on the walls and ceiling.
Stayed 8 nights in Jun 2025

2/10 Terrible

Zolene

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The location is beautiful, but the inside is terrible. There’s no elevator. The carpet throughout the hotel is old, ragged and dirty. The room had thick dust on the top of the headboard, the nightstand had a disgusting smudge on it, the sheets had stains, the pillows were terrible, the mattress was old and so uncomfortable, the curtains had stains, the security door latch was hanging by the screws. In the bathroom, the toilet had disgusting stains, the tub looked filthy, the tub spigot leaked, the door knob was broke, a piece of tile was loose, cracked and very unsafe. But the shower head was good.
A used bandaid
Stayed 1 night in Jun 2025

4/10 Poor

Tax

Disliked: Cleanliness, property conditions & facilities
No hot water. Property was beat up.
Stayed 3 nights in Jun 2025

2/10 Terrible

Maria

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The staff was great. Location was great. But I ended up leaving and finding another hotel. The staff was very helpful. The hotel is very outdated and needs maintenance
Stayed 3 nights in Jun 2025

6/10 Okay

Kaaren, FRESNO

Traveled with family
Liked: Staff & service
HVAC partially off the wall, broken ice machine on 1st floor. Dirty soap dish.
Stayed 1 night in Jun 2025

2/10 Terrible

Makenzie

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bed Bugs! and nasty room

This is as the most disgusting hotel i have ever stayed in. I don’t say that lightly either. I had showed up about 430pm checked in that was pretty easy smooth process. I got to my room and had to shower right away and i have pictures attached, the shower curtain has rips in it, shower head is barely held on. the room was disgusting and i laid in bed figuring i could get over this gross room and then i felt something crawling on me. It was bed bugs. I ended up getting bit quite a couple times, pictures also attached. I called the front desk and said i found bed bugs and he says “oh bed bugs?” CASUALLY! said come to the front desk let’s switch you rooms. long story short i didn’t end up staying there either nights, then had to fight for for a refund. i know he knew about the bed bugs and then tried to fight on giving me a refund.
Stayed 2 nights in Jun 2025

10/10 Excellent

Phyllis

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nic3
Stayed 1 night in Jun 2025