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Residence Inn by Marriott Provo

3.0 star property

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Photo gallery for Residence Inn by Marriott Provo

Property amenity
Fridge, microwave, stovetop, dishwasher
Hiking
Property amenity
BBQ/picnic area

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pool
  • Gym
  • 24/7 front desk

Explore the area

Map
252 W 2230 N, Provo, UT, 84604
  • Brigham Young University
    ‪1 min walk‬
  • Provo Utah Temple
    ‪2 min drive‬
  • Utah Valley Convention Center
    ‪3 min drive‬
  • Provo, UT (PVU)
    ‪18 min drive‬

Room options

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Junior Suite, 1 Bedroom, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 2 Queen Beds, Non Smoking

Studio, 2 Queen Beds, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 2 Queen Beds, Non Smoking

  • 485 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, pillowtop beds, desk, laptop workspace

Studio, 1 King Bed with Sofa bed, Non Smoking

  • 485 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

Suite, 2 Bedrooms, Non Smoking, Fireplace | Premium bedding, pillowtop beds, desk, laptop workspace

Suite, 2 Bedrooms, Non Smoking, Fireplace

  • 900 sq ft
  • Sleeps 6
  • 2 Double Beds

Similar properties

Property amenity

Residence Inn by Marriott Provo South University

  • Pool
  • Breakfast included
  • Pet friendly
  • Parking included
4.8 out of 5, Exceptional, (895)
The price is $161
per night
$183 total
includes taxes & fees
Apr 8 - Apr 9
Residence Inn by Marriott Provo South University

About this property

Residence Inn by Marriott Provo

Provo hotel steps from Brigham Young University
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn by Marriott Provo offers 114 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels. Kitchens offer refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Residence Inn by Marriott Provo provides an outdoor tennis court and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a garden. Onsite self parking is complimentary.

Residence Inn by Marriott Provo is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Fishing
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Ski lift privileges
  • Ski passes
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 120 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Provo Residence Inn
Marriott Residence Inn Provo
Provo Marriott Residence Inn
Provo Residence Inn
Residence Inn Marriott Hotel Provo
Residence Inn Marriott Provo
Residence Inn Provo
Residence Inn Provo Marriott
Residence Inn Provo Hotel Provo
Residence Inn Provo Utah
Residence Inn Marriott Provo Hotel
By Marriott Provo Provo
Residence Inn by Marriott Provo Hotel
Residence Inn by Marriott Provo Provo
Residence Inn by Marriott Provo Hotel Provo

Residence Inn by Marriott Provo Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 604 out of 1000 reviews
Rating 8 - Good. 234 out of 1000 reviews
Rating 6 - Okay. 84 out of 1000 reviews
Rating 4 - Poor. 51 out of 1000 reviews
Rating 2 - Terrible. 27 out of 1000 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean and staff was super nice! We booked a room for our return trip.
Stayed 1 night in Dec 2024

10/10 Excellent

Dayna

Traveled with partner
Liked: Property conditions & facilities
Great for nearby trails and tucked into a quiet spot in Provo
Stayed 2 nights in Dec 2024

10/10 Excellent

Lino

Stayed 1 night in Dec 2024

10/10 Excellent

Walter, Elko

Stayed 1 night in Nov 2024

4/10 Poor

Allyson

Traveled with partner
Disliked: Cleanliness
We switched rooms 2 times, the first room had hair in the shower and dirt and hair on the sheets. The second room unfortunately also had hair in the shower, the sheets were cleaner but still ended up lying down a blanket on top of them.
Stayed 1 night in Dec 2024

8/10 Good

Gary

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good overall.
Good overall. Negative is we could hesr the room above water run through our walls. But that was not frequent. Would stay again. Breakfast was good
Stayed 1 night in Dec 2024

10/10 Excellent

magdalene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy
Was grea5 for my family
Stayed 1 night in Dec 2024

10/10 Excellent

BRUCE, FOREST HILL

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Jeff

Disliked: Staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

RITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Leah

Stayed 2 nights in Nov 2024

4/10 Poor

Hillary

Traveled with family
Liked: Staff & service, room comfort
Disliked: Cleanliness
Filthy
This hotel was incredibly dirty. Our baby’s hands and feet were completely black after crawling on the carpet in our room for an hour before dinner. Also, there was unused dishwasher detergent all over the dishwasher. The mirror in the bathroom hadn’t been cleaned and had hairspray all over it. There was no even a handprint on the door frame to the bathroom.
Stayed 1 night in Nov 2024

10/10 Excellent

Leslie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Rebecca, Poway

Liked: Cleanliness, staff & service, amenities
I came home from a football game at midnight and there was not hot water; the water force was very small. I took a luke warm shower in an drip after freezing… soooo sad.
Stayed 1 night in Nov 2024

6/10 Okay

Lisa

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
We had high hopes for this property. But when we got to the room we were let down. It was extremely dusty and cold. When we went to pick something up that had fallen behind the sofa bed, it was disgusting! Food, dirt, and garbage. The main bed was fine. BUT the pullout was not. The mattress should have been replaced years ago. The extra sheets, pillow and blanket for the pullout were not clean. The blanket was so lightweight that it didn't do anything for warmth or comfort. The shower head nozzle needs to be soaked in de-limer as it was super powerful, but very sharp. We appreciated the soaps in the hotel, as they were not super strong with scent. The breakfast was very high in grains and sugar. We appreciated the real eggs. But the yogurt was non fat, which means high sugar. They only had ripe bananas one day. We were not able to eat the provided breakfast as it was mostly grains, and we can't have those.
Stayed 2 nights in Nov 2024

8/10 Good

J

Nice kitchenette, but noisy and I had to walk @ 100 yards to get to the lobby each morning.
Stayed 2 nights in Oct 2024

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Staff friendly and professional. Wonderful stay.
Stayed 3 nights in Nov 2024

10/10 Excellent

Erin

Stayed 2 nights in Nov 2024

10/10 Excellent

Tamaria

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff and loved the location.
Stayed 1 night in Oct 2024

10/10 Excellent

Carlton

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Danielle

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Quiet, good location, nice breakfast, friendly staff. Rooms need updating. Stains on couches, tubs and floors. Rooms are worn and dated.
Stayed 1 night in Oct 2024

8/10 Good

Samantha

Liked: Staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

Erin

Stayed 4 nights in Oct 2024

8/10 Good

Megan

Traveled with family and small children, Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The employees we encountered at this property were fantastic! So nice and kind, going above and beyond. The cleanliness of the room was ok, bathroom floors were sticky, there was an item under the bed, but sheets felt clean and overall, it was fine for our one night stay. Breakfast was great- excellent selections, gf options, fully stocked until the end! Bathroom door didn't completely close and a couple updates could be helpful, but pool was fun and nice and overall we were fine with our stay.
Stayed 1 night in Oct 2024

4/10 Poor

Jason, Cottonwood Heights

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Key fobs were down and we had to be escorted to room every time we wanted in which resulted in us usually waiting and waiting. Room was one with a kitchen yet no forks, no spoons, no knives, no glasses. Wasn’t impressed by Marriott at all. Fail! They didn’t even attempt to try to remedy the issues.
Stayed 2 nights in Jul 2024