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Residence Inn by Marriott Provo

3.0 star property

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Photo gallery for Residence Inn by Marriott Provo

Property amenity
Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk
Exterior
Business center
Fridge, microwave, stovetop, dishwasher

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • Pool
  • 24/7 front desk
$123
includes taxes & fees
Nov 23 - Nov 24

Explore the area

View in a map
252 W 2230 N, Provo, UT, 84604
  • Place, Brigham Young University
    ‪2 min walk‬
  • Place, Provo Utah Temple
    ‪3 min drive‬
  • Place, Utah Valley Convention Center
    ‪6 min drive‬
  • Airport, Provo, UT (PVU)
    ‪11 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Non Smoking, Fireplace

1 bedroom, premium bedding, pillowtop beds, desk

Suite, 2 Bedrooms, Non Smoking, Fireplace

8.2 out of 10
Very good
(12 reviews)
  • 900 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Junior Suite, 1 Bedroom, Non Smoking

8.8 out of 10
Excellent
(21 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(15 reviews)
  • 485 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Studio, 1 King Bed with Sofa bed, Non Smoking

Studio, 1 King Bed with Sofa bed, Non Smoking | 1 bedroom, premium bedding, pillowtop beds, desk

Studio, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(46 reviews)
  • 485 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Studio, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Studio, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 Bedroom, Non Smoking

1 bedroom, premium bedding, pillowtop beds, desk

Junior Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Residence Inn by Marriott Provo

3-star Provo hotel steps from Brigham Young University
Along with an indoor pool, this smoke-free hotel has a fitness center and a 24-hour business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include an outdoor tennis court, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Residence Inn by Marriott Provo offers 114 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with digital channels. Accommodations at this 3-star hotel have kitchens with refrigerators, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and fans. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor tennis court, an indoor pool, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to an indoor pool, Residence Inn by Marriott Provo provides an outdoor tennis court and a fitness center. A computer station is located on site and wireless Internet access is complimentary. A 24-hour business center is on site at this 3-star property. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers barbecue grills, multilingual staff, and a garden. Onsite self parking is complimentary.

Residence Inn by Marriott Provo is a smoke-free property.

Guests are offered a complimentary continental breakfast each morning.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily
  • Coffee and tea in common areas

Things to do

  • Basketball
  • Fishing
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Outdoor tennis court
  • Ski lift privileges
  • Ski passes
  • Snow sports gear
  • TV in common areas
  • Water sports equipment

Family friendly

  • In-room kitchen
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station

Outdoors

  • Barbecue grill
  • Firepit
  • Garden
  • In the mountains
  • On a river
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height electrical outlets in bathroom
  • Low-height view port in door
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk

More

  • 2 buildings
  • 3 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Built in 1996
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with digital channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Ice maker
  • Kitchen
  • Microwave
  • Paper towels
  • Refrigerator
  • Stovetop
  • Toaster

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Fan
  • Free daily newspapers
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 150.00 per accommodation, per stay, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
2 total (up to 120 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 150.00 per accommodation, per stay plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 11:00 PM
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Marriott Provo Residence Inn
Marriott Residence Inn Provo
Provo Marriott Residence Inn
Provo Residence Inn
Residence Inn Marriott Hotel Provo
Residence Inn Marriott Provo
Residence Inn Provo
Residence Inn Provo Marriott
Residence Inn Provo Hotel Provo
Residence Inn Provo Utah
Residence Inn Marriott Provo Hotel
By Marriott Provo Provo
Residence Inn by Marriott Provo Hotel
Residence Inn by Marriott Provo Provo
Residence Inn by Marriott Provo Hotel Provo

Reviews

Residence Inn by Marriott Provo Reviews

8.8

Excellent

8.6/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 600 out of 1000 reviews
Rating 8 - Good. 232 out of 1000 reviews
Rating 6 - Okay. 83 out of 1000 reviews
Rating 4 - Poor. 54 out of 1000 reviews
Rating 2 - Terrible. 31 out of 1000 reviews

Reviews

10/10 Excellent

Kenlon

Stayed 1 night in Aug 2025

8/10 Good

Shelley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Peter L

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Certainly not the best experience!

Our first night in the room, my husband thought the fir alarm had gone off and got up to check--it turned out to be the air-conditioning unit--needless to say, very little sleep that night. the next day I went to wash up a couple of dishes--the sink was blocked and the sink disposal unit was not working. Breakfast on our second day--so many of the stations were empty--there was a constant line of people asking for food. The room was large and comfortable and the bed was comfortable. I did gently report all this to the front desk--she said she would contact the manager to get us some kind of a rebate, and would call me to tell me. Didn't expect that to happen---and two hours later, it hasn't. Not the best experience and certainly not what I expected from a Marriot hotel. Sheena Joyce
Stayed 2 nights in Aug 2025

8/10 Good

Melody

Stayed 2 nights in Jul 2025

8/10 Good

Paul

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The price was very good. The rooms were well appointed - we loved having a full-sized refrigerator (with freezer, of course) and sink. Having lots of desk space was wonderful - we could put all our luggage there and pull from it when we needed stuff. Breakfast was very good. The scrambled eggs were made just the way I like them. They even had BYU Creamery ice cream by the pint for sale at the front desk mini-store. The Residence Inn is half a block from the Provo river walk. We enjoyed gazing to the "waterfall" and getting exercise walking along the path. Be aware that breakfast is very popular, so one may wait a few minutes to get a free table, especially if you have a large group that wants to sit together. The kitchenette in the room had pots, pans, serving spoons, paper towels, etc. Even a pitcher for water in the 'fridge. But there were no utensils. We just popped over to the breakfast area and got some (metal :-) spoons, forks, and knives for our room. Always wear socks in the room (room 139). The rug was very grimy. Walking around in bare feet quickly left black grudge on the soles of my feet. I doubt the rugs have ever been cleaned since they were installed.
Stayed 4 nights in Jul 2025

4/10 Poor

Tiffany

Found 3 different bugs in our room. The desk was not cleaned. Breakfast was limited and they had trouble keeping it stocked and clean. It was fine to sleep overnight but I would not sleep there again or pay the cost of this hotel again.
Stayed 1 night in Jul 2025

2/10 Terrible

Vicki

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were very dated Carpet very old and dingy Bathroom in dire need of renovation Shower/tub did not drain and filled with water while showering Carpet is hallways old and buckling No handicap parking at all by the elevator for our room
Stayed 2 nights in Jul 2025

10/10 Excellent

Belinda

Stayed 2 nights in Jul 2025

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large room, standard breakfast, nice scenery.
Stayed 1 night in Jul 2025

8/10 Good

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great stay with the exception that we killed 2 spiders and another bug while we were there.
Stayed 4 nights in Jul 2025

10/10 Excellent

Jesus

Stayed 3 nights in Jun 2025

8/10 Good

Jeffrey

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

They were doing some construction/maintenance on a door above and it was noisy late into the evening. (After 11 pm) which was really annoying with trying to get some sleep. The AC unit is noisy and was inconsistent in keeping the room at temp especially at night The breakfast they ran out of scrambled eggs so didn’t get any one of the mornings. Other than those 2 items it was a good stay overall.
Stayed 5 nights in Jun 2025

10/10 Excellent

Ryan

Stayed 1 night in Jun 2025

8/10 Good

Maochan

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
I booked a room on Expedia for $191.85 after taxes, payable at the hotel. When we checked in at the hotel, we asked again to confirm the price, but the front desk didn’t give a clear answer. The final bill showed they charged us $210. We didn’t damage anything or use additional items/services, and I believe any extra charges should be clearly explained to guests. Aside from that, everything else was great—the room was spacious, well-equipped, very clean, and I really liked it.
Stayed 1 night in Jun 2025

10/10 Excellent

Justin

Liked: Cleanliness, property conditions & facilities
Quite
Stayed 2 nights in Jun 2025

10/10 Excellent

Ange

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location. Very quiet. Friendly staff. Nice room!
Stayed 1 night in Jun 2025

10/10 Excellent

Finley, Princeton

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the room. It was a good property in a quiet area. Perfect for our family. I would stay there again. and the breakfast was one of the best hotel breakfasts. Lots of options compared to other places.
Stayed 2 nights in Jun 2025

10/10 Excellent

Thamar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was in a great location. It was clean and felt like a safe place. The staff was friendly and the breakfast was good.
Stayed 1 night in Jun 2025

8/10 Good

Beulah Sue

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Jun 2025

4/10 Poor

Aida

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Shower tiles have black molds, asked the front office to gave it clean but still remained. Towel rack fell in the middle of the night. Dishwashwer leak water when used. AC unit very noisy you can hear it all the time. Carpet srains. Breakfast thesame for my whole 5 days stayed.
Stayed 5 nights in May 2025

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, good breakfast. Very friendly staff.
Stayed 7 nights in Mar 2025

10/10 Excellent

Jesse

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surrounded by lush lawn for walking around the area. Lovely stream nearby walking paths.
Stayed 1 night in May 2025

8/10 Good

Michael

Stayed 1 night in May 2025

8/10 Good

lisa

Business traveler
Liked: Staff & service, room comfort
Check in was smooth. I found hairs in the sink and shower when I arrived. Shower drain was clogged, but was fixed after I notified the front desk. Room was not cleaned on my last day. The free breakfast was very good with both hot and cold offerings and a very friendly and helpful staff member. Overall, ok, but I wouldn’t stay here again.
Stayed 3 nights in May 2025

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025