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Del Castillo Plaza Hotel Pucallpa

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Del Castillo Plaza Hotel Pucallpa

Front of property - evening/night
Exterior
Comfort Triple Room, Mixed Dorm, Concierge Service | Living area | 32-inch LED TV with cable channels, TV, Netflix
Lobby lounge
Comfort Triple Room, Mixed Dorm, Concierge Service | Living area | 32-inch LED TV with cable channels, TV, Netflix

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Parking included
  • Free airport shuttle
  • Room service
  • Air conditioning

Explore the area

Map
Jr. Independencia 550, Pucallpa, Frente a la Catedral, Plaza de Armas, Callería, Ucayali, 25001
  • Museo Agustin Rivas
    5 min walk
  • Plaza del Reloj
    8 min walk
  • Parque Natural de Pucallpa
    14 min drive
  • Pucallpa (PCL-Capitan Rolden)
    28 min drive

Room options

View all photos for Junior Suite, 1 Queen Bed, Concierge Service, Park View

Junior Suite, 1 Queen Bed, Concierge Service, Park View | Premium bedding, pillowtop beds, minibar, in-room safe

Junior Suite, 1 Queen Bed, Concierge Service, Park View

  • 431 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Comfort Triple Room, Mixed Dorm, Concierge Service

Comfort Triple Room, Mixed Dorm, Concierge Service | Premium bedding, pillowtop beds, minibar, in-room safe

Comfort Triple Room, Mixed Dorm, Concierge Service

  • 700 sq ft
  • Sleeps 3
  • 3 Double Beds

View all photos for Panoramic Room, 1 Queen Bed, Balcony, Park View

Panoramic Room, 1 Queen Bed, Balcony, Park View | Premium bedding, pillowtop beds, minibar, in-room safe

Panoramic Room, 1 Queen Bed, Balcony, Park View

  • 377 sq ft
  • Park view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Executive Single Room, 1 Double Bed, Concierge Service, City View

Executive Single Room, 1 Double Bed, Concierge Service, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Executive Single Room, 1 Double Bed, Concierge Service, City View

  • 269 sq ft
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Business Double Room, 2 Double Beds, Concierge Service, City View

Business Double Room, 2 Double Beds, Concierge Service, City View | Premium bedding, pillowtop beds, minibar, in-room safe

Business Double Room, 2 Double Beds, Concierge Service, City View

  • 484 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

Similar properties

Porch

Wyndham Costa del Sol Pucallpa

Pool
Breakfast included
Spa
Pet friendly
4.6 out of 5, Wonderful, (198)
The price is $57
per night
$62 total
includes taxes & fees
Dec 11 - Dec 12
Wyndham Costa del Sol Pucallpa

About this property

Del Castillo Plaza Hotel Pucallpa

3.5-star Pucallpa hotel with 1 restaurants, connected to a shopping center
A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free valet parking, and a free airport shuttle. Additionally, a 24-hour business center, a conference center, and a coffee shop/cafe are onsite.
Del Castillo Plaza Hotel Pucallpa offers 20 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, first-run movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 484 square feet (45 square meters) include a conference center. This Art Deco hotel also offers spa services, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and uncovered valet parking are complimentary.

Del Castillo Plaza Hotel Pucallpa is a smoke-free property.

A complimentary continental breakfast is served each morning between 7 AM and 9 AM. A complimentary manager's reception is offered each day.
Del Castillo Plaza Hotel Pucallpa has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.

Languages

English, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times and on request
  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site
  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Computer station
  • Conference center (484 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • In a provincial park
  • On the boardwalk/promenade
  • Terrace

Spa

  • Couples treatment rooms
  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathtub
  • Elevator
  • Handrails in stairways
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways
  • Wheelchairs on site

More

  • 1 building
  • 3 floors
  • Art Deco architecture
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch LED TV with premium cable channels
  • First-run movies
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 1:00 PM
Early check-in subject to availability
An early check-in fee will be charged
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 15.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 10 percent
  • You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 15.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Property Registration Number 20393735059

We should mention

Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law; payments cannot be split between currencies
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Castillo Plaza Hotel Pucallpa
Castillo Plaza Hotel
Castillo Plaza Pucallpa
Del Castillo Plaza Pucallpa
Del Castillo Plaza Hotel Pucallpa Hotel
Del Castillo Plaza Hotel Pucallpa Callería
Del Castillo Plaza Hotel Pucallpa Hotel Callería

Del Castillo Plaza Hotel Pucallpa Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 7 out of 15 reviews" "
Rating 8 - Good. 6 out of 15 reviews" "
Rating 6 - Okay. 1 out of 15 reviews" "
Rating 4 - Poor. 0 out of 15 reviews" "
Rating 2 - Terrible. 1 out of 15 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.4/10

Amenities

8.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

6/10 Okay

Marco

Traveled with group
Disliked: Cleanliness, amenities, property conditions & facilities
For the price it wasn’t bad. Rooms not terribly clean and the property wasn’t in the best condition but it was comfortable when the AC ran for a few hours in the room.
Stayed 1 night in Jun 2024

8/10 Good

Curda

Liked: Cleanliness, staff & service
Decent room, but horrible beds! Staff was pleasant. I wouldn't stay for more than a couple nights - beds killed our backs.
Stayed 2 nights in Jan 2024

10/10 Excellent

Shinobu

Liked: Cleanliness, staff & service, property conditions & facilities
Good location and staff are very nice!
Stayed 2 nights in Jan 2024

10/10 Excellent

Pilar, Anaheim

Stayed 1 night in Nov 2023

8/10 Good

Pilar, Anaheim

Stayed 1 night in Nov 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Jul 2023

10/10 Excellent

Gregg

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
A great stay
Been here several times before, always a good stay. This trip I had a bacterial infection from being in the jungle earlier which required medical attention and special accommodations from the hotel. They were exceptionally gracious and helpful. Always great staff here
Stayed 2 nights in Mar 2022

2/10 Terrible

Andreu Renato

Stayed 1 night in Feb 2022

10/10 Excellent

Fhady

Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so kind / helpful and rooms clean. I stay here every time I come through pulculpa. Thank you
Stayed 2 nights in Feb 2021

10/10 Excellent

Marita

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel recomendado
Personal muy amable, hotel bien ubicado a un paso de todo. Habitación confortable. Recomendado
Stayed 1 night in Dec 2021

8/10 Good

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Falta de ascensor, me perjudicó.
Stayed 3 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La limpieza
Stayed 1 night in Aug 2021

8/10 Good

KATHERINE

Liked: Cleanliness, property conditions & facilities
Se ajusta al precio la calidad del servicio
Bien
Stayed 5 nights in Nov 2019