*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. A computer station is located on site and wireless Internet access is complimentary.
Business-related amenities at this 3.5-star property consist of a 24-hour business center and a meeting room. Event facilities measuring 484 square feet (45 square meters) include a conference center. This Art Deco hotel also offers spa services, a terrace, and a vending machine. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Onsite uncovered self parking and uncovered valet parking are complimentary.
Del Castillo Plaza Hotel Pucallpa is a smoke-free property.
- Express check-in
- Daily
- Water dispenser
- Elevator
- Free airport transportation
- 24-hour front desk
- Free grocery shopping service
- Business center
- Uncovered parking
- Secured parking
- Express check-out
- Uncovered parking
- Free self parking
- Secured parking
- Dry cleaning/laundry service
- Free valet parking
- Computer station
- Conference space size (meters) - 45
- Number of meeting rooms - 1
- Free reception
- Terrace
- Luggage storage
- Free continental breakfast
- Concierge services
- Conference center
- Snack bar/deli
- Total number of rooms - 20
- Number of floors - 3
- Number of buildings/towers - 1
- Coffee/tea in common areas
- Number of bars/lounges - 1
- Conference space
- Free breakfast
- Tours/ticket assistance
- Free WiFi
- Smoke-free property
- Number of coffee shops/cafes - 1
- Safe-deposit box at front desk
- Spa services on site
- Area shuttle (surcharge)
- Proposal/romance packages available
- Number of restaurants - 1
- 24-hour business center
- Conference space size (feet) - 484
- Banquet hall
- Laundry facilities
- Vending machine
- Television in common areas
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Free WiFi
- Soundproofed rooms
- Snack bar/deli
- Laundry facilities
Room Amenities
Del Castillo Plaza Hotel Pucallpa offers 20 air-conditioned accommodations with minibars and safes. Pillowtop beds feature premium bedding. A pillow menu is available. 32-inch LED televisions come with premium cable channels, first-run movies, and Netflix. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include ceiling fans and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.
- Air conditioning
- Television
- Wheelchair accessible
- Free newspaper
- Minibar
- Daily housekeeping
- Phone
- Free toiletries
- Hair dryer
- In-room safe
- Ceiling fan
- Room service (24 hours)
- Desk
- Premium bedding
- Soundproofed rooms
- Premium TV channels
- Blackout drapes/curtains
- In-room massage available
- Hair dryer (on request)
- Cable TV service
- Free WiFi
- First-run movies
- Pillowtop mattress
- Pillow menu
- TV size: 32
- TV size measurement: inch
- Bathtub or shower
- LED TV
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Netflix
- Champagne service
- Soap
- Shampoo
- Toilet paper
- Guidebooks or recommendations
- Streaming services
- Restaurant dining guide
- Lowered locks/deadbolt
- Low-height counters/sink
- Low-height desk
- Low-height bed
- Accessible bathtub
- Wheelchair-width doorways
- Wardrobe or closet
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Food & Drink
A complimentary continental breakfast is served each morning between 7 AM and 9 AM. A complimentary manager's reception is offered each day.
Del Castillo Plaza Hotel Pucallpa has a restaurant on site.
A complimentary grocery shopping service is offered and 24-hour room service is available.
Spa Services
Guests can pamper themselves by indulging in the onsite spa services. There are couples treatment room(s) available. Services include massages.
- Couples treatment rooms
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Handrails in stairways
- Wheelchairs available on site
- Well-lit path to entrance
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Service fee: 10 percent
- You may be asked to pay the following charges at the property: Peru value-added tax (18%). Nonresident travelers who present a valid passport and tourist visa/immigration card may be exempt from value-added tax (18%).
We have included all charges provided to us by the property.
Optional extras
- Early check-in is available for a fee (subject to availability)
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: USD 15.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 1:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. Cashless payment methods are available for all transactions.
One child stays free
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Security system
Property does not follow sanitization practices of any association
Staffed front desk
LGBTQ friendly
Smoke detector
UnionPay
Guest accommodation is sealed after cleaning
Electrostatic spray is used for disinfection
Cashless transactions are available
Masks are compulsory at the property
Contactless food service / room service is available
Reservation might be required for some facilities onsite
Property is cleaned with disinfectant
Staff wears personal protective equipment
Mobile key entry is not available
Food service has been amended for enhanced safety
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Children stay free - maximum age 12
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitization guidelines Sanitary Protocol for Categorized Hotels (Peru)
No cribs (infant beds) available
Property confirms they are implementing enhanced cleaning measures
Children stay free
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
Gap period enforced between guest stays - 72 hours
Children and extra beds
- Children are welcome.
- Kids stay free! One child 12 years old or younger stays free when using existing bedding.
- Rollaway/extra beds are available for USD 15.0 per night.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
Children under 18 are generally not allowed to stay at properties in Peru without a parent, legal guardian or duly authorized responsible person. Accompanying adults may be asked for both their and the child's ID as well as any duly notarized supporting documentation. Visitors who plan to travel with children should consult with a Peruvian consulate office prior to travel for further guidance.
According to Peruvian law, cash is not accepted for payments over PEN 2,000 or USD 500. Payments greater than these amounts must be settled by credit card or other methods approved by the property and local law. Payments cannot be split between currencies.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
Only registered guests are allowed in the guestrooms.
No pets and no service animals are allowed at this property.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Castillo Plaza Hotel Pucallpa
- Castillo Plaza Hotel
- Castillo Plaza Pucallpa
- Del Castillo Plaza Pucallpa
- Del Castillo Plaza Hotel Pucallpa Hotel
- Del Castillo Plaza Hotel Pucallpa Callería
- Del Castillo Plaza Hotel Pucallpa Hotel Callería
Hotel Reviews
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