This hotel features self parking, a 24-hour front desk, and a front-desk safe. WiFi in public areas is free.
Collection O Al otro lado del rio, Puebla offers 21 accommodations with safes and complimentary bottled water. 32-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.
Collection O Al otro lado del rio, Puebla features a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Parking is available onsite for a surcharge.
Collection O Al otro lado del rio, Puebla has designated areas for smoking.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free offsite parking
Self parking on site (MXN 50 per night)
Family friendly
Soundproofed rooms
Conveniences
24-hour front desk
Luggage storage
Safe at front desk
Guest services
Housekeeping (daily)
Spa
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Well-lit path to entrance
More
1 floor
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shampoo
Shower
Soap
Towels provided
Entertainment
32-inch LED TV with cable channels
Food and drink
Free bottled water
More
Desk
Fan
Free local calls
Iron/ironing board on request
Phone
Safe
Soundproofed rooms
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Late check-out subject to availability
Special check-in instructions
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets stay free
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Self parking fee: MXN 50 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
We should mention
This property does not have elevators
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)
Property is also known as
Al Otro lado Rio Hotel Puebla
Al Otro lado Rio Hotel
Al Otro lado Rio Puebla
Al Otro lado Rio
Collection O Al otro lado del rio, Puebla Reviews
Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The first night at the lavanda room was super noisy when people knock the fron door in the middle of the night, for the second night I ask for a fan so the little noise of the fan doesnt let other noises in, and had a perfect night sleep.
Clean but very small room especially the bathroom. There were many small mosquitoes in the room, although they were not bad, it was annoying to see them all the time in the room.
There’s a restaurant in the same building and the noise is very loud especially Friday night and Saturday
maria
Stayed 3 nights in Jan 2024
6/10 Okay
sock hoon
Traveled with partner
Jan 5, 2024
Liked: Cleanliness, staff & service
The hotel has character and its quiet. We were checked in on ground floor so its convenient for luggage. The courtyard layout is interestijg. Easy to walk to zocalo where there r plenty restaurant options and easy to browse main market.
The downside is the doors r not shut completely so cold air gets in. I imagine it will be great in summer.
But the shower is far from ideal. The water is super scorching hot and u cant adjust to somewhere in between even if u turn on a little of the cold tap. We took it for only one day and its because we r enroute to cholula and hot air balloon.
It's a pretty hotel in a good location. The staff were helpful. Our room was large. The hot water was slow to come in. It took 10 minutes and then was only lukewarm. The television would turn off unexpectedly and was not reliable.
Roxanne
Stayed 3 nights in Oct 2023
10/10 Excellent
Merrill
Jul 26, 2023
Liked: Amenities
It’s a former convent and it’s really peaceful and quiet. The property has great seating areas to relax. This is in someways a trip to old Mexico. The colors of the buildings are amazing and very calming. Great staff, hot shower, fast internet and very secure. Within a short distance are many restaurants, bars and cafes.
The Zocalo is 6 minutes away. Close but far enough away. This is now my choice when I come to Puebla.
Merrill
Stayed 2 nights in Jul 2023
10/10 Excellent
Merrill
Jul 10, 2023
Liked: Property conditions & facilities
My second stay and this hotel is in a quiet area, clean, great courtyard to sit in, internet was great, shower was hot and easy 6 minute walk to Zocalo and many restaurants.
Horrible!!!! Llegue en la noche, solo ocupo el lugar para dormir y bañarme, pues en la noche no había agua . Salí y al regresar no tengo agua en ninguna de las 2 habitaciones. El personal de recepción no da ninguna solución más que una cubeta de agua. Por que ella no es el plomero y no sabe arreglar el problema. La manager no está, ni nadie que pueda dar solución. No me cambiaron se habitación, no tengo agua por lo que ni los dientes nos podemos lavar y no hay manager que solucione ningún problema y la persona encargada es sumamente ruda. El precio es de 2,800 por 2 habitaciones y sin el servicio básico como es el agua. Recomendación duerme en tu carro si no siquiera te vas a poder bañar.
Charming. Comfortable, simple, relaxed, romantic. Lovely courtyard. Friendly, accommodating staff; not much English but good natured about figuring out what we needed. I’d stay there again in a heartbeat. It’s not brand new shiny perfect; it’s much nicer than that.
Nice, interesting converted convent and a different type of experience. Rooms were small but clean. Location very good for walking to centro. No aircon or fan, which made fore some warm nights. Also a few mosquitos at night. It’s rustic but a lovely courtyard and friendly staff. I’d give it 3.5 to 4 stars.
Hotel muy bien ambientado, muy colorido y cómodo. Las colchones de las camas son de otro nivel. El personal muy amable. Ubicación ligeramente fuera del centro pero eso lo hace ideal
The hotel is perfectly located to walk to the city centre, and within reach of several convenience stores and restaurants.
Rooms were really big and nicely decorated, although they could do with a bit more dusting. Shower was good, even if you have to wait a bit for hot water.
All the staff were helpful and friendly, which we really appreciated.
All the staff here are amazing. And will accommoda
All the staff here are amazing. And will accommodate anything that you would like. They speak fairly good English. I would stay here in a heartbeat again and it is very quiet. I would give it a constellation if I could.