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Aristos Puebla

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Aristos Puebla

Terrace/patio
Exterior
Exterior
Exterior
Breakfast, lunch, dinner served; Mexican cuisine

Reviews

6.4 out of 10

Popular amenities

  • Hot Tub
  • Bar
  • Parking available
  • Pool
  • Breakfast available
  • Gym

Explore the area

Map
Av. Reforma, 533, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    8 min walk
  • Santo Domingo Church
    10 min walk
  • Puebla Cathedral
    10 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    41 min drive

Room options

View all photos for Executive Room

Executive Room | Blackout drapes, free WiFi

Executive Room

  • 183 sq ft
  • City view
  • Sleeps 2
  • 2 Double Beds

View all photos for Presidential Suite, 1 Bedroom

Presidential Suite, 1 Bedroom | Blackout drapes, free WiFi

Presidential Suite, 1 Bedroom

  • City view
  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed

Blackout drapes, free WiFi

Junior Suite, 1 King Bed

  • 183 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Blackout drapes, free WiFi

Standard Room, 1 King Bed

  • 129 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom, Accessible, City View

Blackout drapes, free WiFi

Junior Suite, 1 Bedroom, Accessible, City View

  • 1076.4 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | Blackout drapes, free WiFi

Standard Double Room

  • 161 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Double Room

Superior Double Room | Blackout drapes, free WiFi

Superior Double Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

Business Room

  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Double Bed

Suite, 1 Double Bed | Blackout drapes, free WiFi

Suite, 1 Double Bed

  • 100 sq ft
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite, 1 Bedroom

Blackout drapes, free WiFi

Suite, 1 Bedroom

  • 100 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room Standard

Blackout drapes, free WiFi

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Suite

Blackout drapes, free WiFi

Double Suite

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Suite

Blackout drapes, free WiFi

Suite

  • Sleeps 2
  • 1 King Bed(s)

Triple Room Standard

  • Sleeps 3
  • 2 Full Bed(s)

View all photos for Suite Presidential

Blackout drapes, free WiFi

Suite Presidential

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Quadruple Room Standard

Blackout drapes, free WiFi

Quadruple Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Double Room Master

Blackout drapes, free WiFi

Double Room Master

  • Sleeps 2
  • 2 Full Bed(s)

View all photos for Twin Suite Junior

Blackout drapes, free WiFi

Twin Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1036)
The price is $53
per night
$63 total
includes taxes & fees
Jan 7 - Jan 8
NH Puebla Centro Histórico

About this property

Aristos Puebla

4.5-star hotel in Puebla Historic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a nightclub. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Aristos Puebla offers 152 air-conditioned accommodations with hair dryers and complimentary toiletries. Satellite television is provided.

Bathrooms include shower/tub combinations. Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Housekeeping is provided daily.

An outdoor pool, a children's pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.
In addition to a children's pool and an outdoor pool, Aristos Puebla provides a health club and a spa tub. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4.5-star property offers access to a business center and meeting rooms. This luxury hotel also offers a nightclub, a sauna, and a rooftop terrace. Guests can use the outdoor pool at a partner property. For a surcharge, the property provides an airport shuttle (available 24 hours) and an area shuttle. Onsite parking is available (surcharge).

Aristos Puebla is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
Colorines - This restaurant specializes in Mexican cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Secured, covered self parking on site (MXN 50 per day)
  • Secured, covered valet parking on site (MXN 50 per day; includes in/out privileges)
  • Secured, covered extended parking on site (MXN 50 per day)
  • Onsite parking options include a garage

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 195 to 250 for adults and MXN 195 to 250 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Colorines

Things to do

  • Arcade/game room
  • Children's pool
  • Health club
  • Nightclub
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Connecting rooms available

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 20

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 195.00 to 250.00 for adults, and MXN 195.00 to 250.00 for children
  • Airport shuttle fee: MXN 600 per vehicle (one-way, maximum occupancy 4)
  • Covered self parking fee: MXN 50.00 per day (in/out privileges)
  • Covered valet parking fee: MXN 50 per day (in/out privileges)
  • Covered extended parking fee: MXN 50 per day
  • Towels available for a fee (or guests may bring their own)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Aristos Hotel Puebla
Aristos Puebla
Aristos Puebla Hotel
Aristos Hotel
Aristos Puebla Hotel
Aristos Puebla Puebla
Aristos Puebla Hotel Puebla

Aristos Puebla Reviews

Reviews

6.4
Rating 10 - Excellent. 125 out of 950 reviews" "
Rating 8 - Good. 258 out of 950 reviews" "
Rating 6 - Okay. 316 out of 950 reviews" "
Rating 4 - Poor. 139 out of 950 reviews" "
Rating 2 - Terrible. 112 out of 950 reviews" "

7.0/10

Cleanliness

7.0/10

Staff & service

7.0/10

Amenities

6.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

10/10 Excellent

Leonel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is old and isn’t up date. The mattress is hard and old. The air conditioner, too noisy.
Stayed 1 night in Nov 2021

8/10 Good

Marcos, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Property is located centro and easy to move any place
Stayed 1 night in Oct 2019

2/10 Terrible

Willie, Colorado Springs

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely nothing, nothing was what it sell o line room was Derry it smell bad no power outlets we actually stayed somewhere else and lost the money we payed for this hotel that’s how disgusted we where with it
Stayed 7 nights in Dec 2017

8/10 Good

julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Interior is a bit dated, but very clean and comfortable. We specifically choose this hotel for the auquatic facilities. The pool is located on the roof next door and is covered so sadly it was too cold to swim. We were charged an extra 80 pesos per person to use the sauna, while slightly annoying was doable. Located next to many local attractions but quite at night. I’d stay here again but would just take a regular room over an executive as the only difference was a king bed vs 2 queens. The staff was very friendly and helpful.
Stayed 1 night in Feb 2019

4/10 Poor

Pintolo, Cheyenne

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Depressing hotel. Fitness room closed. Not clean. Need renovation urgwntly
Stayed 1 night in Feb 2019

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
Nice location, very outdated, but for the price and one night it was ok
Stayed 1 night in Jan 2019

10/10 Excellent

ALBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent option, great rate price-service
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2018

6/10 Okay

mikel, houston

Liked: Staff & service
Disliked: Property conditions & facilities
Budget hotel close to center
Hotel staff I’d friendly overall however the overall condition of hotel can be a lot better . The price point is a big point to consider . It’s a place really just to sleep . You won’t be dazzled by the fixtures of condition of the hotel but the close proximity to center is good . Area is relatively safe even at night .
Stayed 1 night in Aug 2018

2/10 Terrible

Luis, Chicopee, MA

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
I made a reservation, and they had no room for me. The Internet does not work as well. I had to wait until other customers completed their check in. At the end The room I received wasn’t the room I paid for. Anyway! Thanks!
Stayed 1 night in Jul 2018

2/10 Terrible

Willie, colorado springs

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bad and old hotel
Hotel was awful towels where dirty sheets on the mattress were dirty it smell really bad I had to disconnect the tv in order to charge my phone since it had no outlets, ended up changing hotel after the first night still waiting to see if I’m getting my money back for the days I didn’t stay in
Stayed 7 nights in Dec 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
The rooms are to small, food terrible,
The only good thing about the hotel is that is located in downtown, so you can walk everywhere
Stayed 7 nights in Jul 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They didnt find my reservation
They didnt find my reservation and kept me at the lobby long time util I've paid with another credit card, only on the next day they told me that found the expedia reservation....so all terrible

2/10 Terrible

ERICK, NJ

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would not recommend this hotel
The hotel is obsolete, the facilities unpleasant, the staff arrogant, the internet does not work, the food has no flavor, they beat my van to the station and they were not sincere to comment on it, they left my Boucher open, well, I would not recommend I would worst enemy this hotel

10/10 Excellent

Adalberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Nice área very close to main streets!!!
Very Nice Stay at this hotel!! I really like the food on the restaurant specially the Chichén mole!!! and the sweet bread! Thank you!!!

6/10 Okay

Oliva

Disliked: Staff & service, property conditions & facilities, room comfort
Nice location but
TV never work, administration was aware but they didn't fix it. A lot of noise by roommates.

6/10 Okay

Felipe Jose Pieraldi, Coto Laurel, Puerto Rico

It was OK.
The room was clean, the service was ok. The hotel has a good location. My only complain was that the sauna never function it was broken. The hotel should include breakfast buffet, that detail will increase customer satisfaction.

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is very old, The restroom need to be updated, the staff is friendly and its waking distance to the plaza

4/10 Poor

Verified traveler

Disliked: Staff & service
Comfortable but frustrating
Bad points: you have to pay for wifi. You also have to pay for the gym which is not mentioned on the website. The shower hardly drains so the whole bathroom floods. The cleaners knock on your door and try to come in from 8:30am. The tv only has sound on about 3 channels. Good points: the beds are very comfortable. The room is clean. It's in a great location.

4/10 Poor

Verified traveler

Disliked: Staff & service
Close to historic places
Unfortunately they claimed to have never received my reservation I made with you so after being tired from the trip I still had to deal with rude front desk clerk. Will not return to that hotel.

6/10 Okay

Verified traveler

Disliked: Property conditions & facilities, room comfort
Decent hotel.
Great place to stay if you only desire a place to sleep and shower. Entrance looks amazing, rooms are not that great, shower and furniture is out dated with lots of ware and tare but clean. Beds are hard not that comfortable. Staff is friendly and welcoming. Food at restaurant is not the best suggest eating at local shops. Location is great, not too far from city center and far enough from the large crowds. Rooms facing the street will become noisy during the day and night traffic is unavoidable. Not for the light sleeper.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Needs a lot of restoration
Bathroom falling a part. My daughter got injured because of the handle of.the bathroom was in bad condition.

6/10 Okay

will, temporary gypsie

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Nice but horrible bathrooms
The aristos was nice and quiet (we asked for an internal room). The bed was comfortable and the room was big. But the bathroom was horrible. Old and rusty fittings, and there was a smell of sewage on occasion. There was no room servicing to swap the towels.

2/10 Terrible

Rosa Isela, Toronto, Canada

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
I will never use hotels.com in my life
I got this room because the branch p, but it was the most bad experience in my life, the bathrooms are dissgusting and stinky, They changed my room, but the secund one was the same, then they show me 3 rooms and those were the same, I choose one, and the third day, when came back from a nice dinner, I opened the door and smelled terrible, at the 4th day, I decided to move to different hotel, they said, they were not to charge penalty, and the gave me a document signed by the manager, and apologized, but worst with hotels.com, I asked to Hotels to give me my money back, they gave me excuses, when the hotel Aristos does not charge one day more, they made my time hard, until today, I didn't get my money back, Hotels.com, stink more than the hotel