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Suite, 1 Bedroom (2 Queen Beds)

Bed Count 2 Full Beds Maximum Occupancy 5 Max

Junior Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Basic Room, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Basic Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Suite, 2 Bedrooms (2 King Beds)

Bed Count 2 King Beds Maximum Occupancy 5 Max

Hotel Amenities

Property Features

In addition to a full-service spa, Camino Real Hotel & Suites Puebla features a golf course and an outdoor pool. Dining options at the hotel include a restaurant and a coffee shop/cafe. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with wireless Internet access (surcharge).

Business-related amenities at this 5-star property consist of a 24-hour business center and meeting rooms. This luxury hotel also offers a 24-hour fitness center, a steam room, and a rooftop terrace. Guests can use the outdoor pool at a partner property. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site.

Camino Real Hotel & Suites Puebla is a smoke-free property.

  • Number of outdoor pools - 1
  • Babysitting or childcare
  • Elevator
  • Fitness facilities
  • 24-hour front desk
  • Porter/bellhop
  • Free self parking
  • Dry cleaning/laundry service
  • Valet parking (surcharge)
  • Free reception
  • Luggage storage
  • Hair salon
  • ATM/banking
  • Concierge services
  • Conference center
  • Pool umbrellas
  • Total number of rooms - 149
  • Number of floors - 8
  • Number of buildings/towers - 1
  • Airport transportation (surcharge)
  • Golf course on site
  • Barbecue grill(s)
  • Rooftop terrace
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Full-service spa
  • Access to nearby outdoor pool
  • Grocery/convenience store
  • Meeting rooms
  • Tours/ticket assistance
  • Year Built - 2014
  • Steam room
  • WiFi (surcharge)
  • Babysitting or childcare (free)
  • Smoke-free property
  • Number of coffee shops/cafes - 1
  • Children's club (free)
  • Safe-deposit box at front desk
  • Spa services on site
  • RV, bus, truck parking (surcharge)
  • Breakfast available (surcharge)
  • Number of restaurants - 1
  • 24-hour business center
  • Laundry facilities
  • Television in common areas
  • 24-hour fitness facilities
  • Garden
  • Multilingual staff
  • Free newspapers in lobby

Family Friendly Amenities

  • Family property
  • Outdoor pool
  • Children's club (free)
  • Grocery/convenience store
  • Laundry facilities
  • Babysitting or childcare (free)
  • In-room childcare (surcharge)
  • DVD player

Room Amenities

Camino Real Hotel & Suites Puebla offers 149 air-conditioned accommodations with DVD players and laptop-compatible safes. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. LED televisions come with satellite channels and pay movies. Rooms have partially open bathrooms. Bathrooms include showers and hair dryers. In-room wireless Internet access is available for a surcharge. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and in-room massages can be requested.

  • Air conditioning
  • Television
  • Daily housekeeping
  • Phone
  • Hair dryer
  • Iron/ironing board
  • Room service (24 hours)
  • Premium bedding
  • Pay movies
  • Free bottled water
  • DVD player
  • Blackout drapes/curtains
  • In-room childcare (surcharge)
  • In-room massage available
  • Shower only
  • In-room safe (laptop compatible)
  • Satellite TV service
  • WiFi (surcharge)
  • Down comforter
  • Egyptian-cotton sheets
  • Sleep Number by Select Comfort mattress
  • TV size measurement: inch
  • Partially open bathroom
  • Connecting/adjoining rooms available
  • LED TV
  • Rollaway/extra beds (surcharge)
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1

Parking

Self parking (surcharge) , Valet parking (surcharge) , RV, bus, truck parking (surcharge)

Internet

Available in all rooms: WiFi (surcharge)

Available in some public areas: WiFi (surcharge) , Wired Internet access - surcharge

Food & Drink

A complimentary manager's reception is offered each day.

La Huerta - This poolside restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting).

24-hour room service is available.

Spa Services

Guests can indulge in a pampering treatment at the hotel's full-service spa, EXHALA. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a steam room.

The spa is open daily. Children under 12 years old are not allowed in the spa without adult supervision.

  • Hot stone massage
  • Deep tissue massage
  • Swedish massage
  • Prenatal massage
  • Steam room in spa
  • Sports massage
  • Manicures and pedicures
  • Massages

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair-accessible registration desk
  • Wheelchair accessible parking
  • Wheelchair accessible (may have limitations)

Nearby Activities

Guests can play rounds at the 18-hole golf course. In addition to an outdoor pool, other recreational amenities include a steam room and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Hiking/biking trails nearby
  • Ecotours nearby
  • Golfing on site

Hotel Policies

Payment types

Fees

Optional extras

  • Fee for buffet breakfast: approximately MXN 365 for adults and MXN 190 for children
  • Fee for in-room wireless internet: MXN 150 per stay (rates may vary)
  • Fee for wireless internet in public areas: MXN 150 per stay (rates may vary)
  • Airport shuttle fee: MXN 60 per vehicle (one-way)
  • Valet parking fee: MXN 120 per night
  • Rollaway bed fee: MXN 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3:00 PM

Check-in time ends at anytime

Minimum check-in age is: 18

Check-out

Check-out time is 1 PM

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.

Service animals are allowed

Service animals are exempt from fees/restrictions

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly-touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Property is cleaned with disinfectant

Contactless check-out is not available

Staff wears personal protective equipment

Debit cards not accepted

Protective clothing is not available to guests

Shield between guests and staff in main contact areas

Guests are provided with free hand sanitizer

Property does not follow sanitization practices of any association

Staffed front desk

Children stay free - maximum age 10

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually-wrapped food options are available

Children stay free

Individually-wrapped food options are available through room service

Number of children who can stay free - 2

Gap period enforced between guest stays - 24 hours

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for MXN 30.0 per night.

Pet Policy

  • Pets not allowed (service animals welcome)

We should mention

Reservations are required for golf tee times. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

Up to 2 children 10 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.

Only registered guests are allowed in the guestrooms.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Hotel Names

  • Camino Real Hotel Puebla
  • Camino Real Puebla
  • Camino Real Hotel Suites Puebla
  • Camino Real & Suites Puebla
  • Camino Real Hotel Suites Puebla
  • Camino Real Hotel & Suites Puebla Hotel
  • Camino Real Hotel & Suites Puebla San Andrés Cholula
  • Camino Real Hotel & Suites Puebla Hotel San Andrés Cholula

Hotel Reviews

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