Along with a restaurant, this smoke-free hotel has spa services and a business center. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Casa Azulai Puebla Hotel Boutique offers 16 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desk chairs. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with cable channels.
Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Colonial hotel also offers spa services and an elevator. A total renovation of this property was completed in June 2021.
Casa Azulai Puebla Hotel Boutique is a smoke-free property.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Azul Raíz - This family restaurant serves breakfast and lunch.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
In-room WiFi speed: 25+ Mbps
Available in some public areas: Free WiFi
Parking and transportation
Height restrictions apply for onsite parking
24-hour offsite parking within 1 mile (MXN 150 per night); reservations required
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
A restaurant
Restaurants on site
Azul Raíz
Conveniences
24-hour front desk
Guidebooks
Guest services
Change of bedsheets (on request)
Change of towels on request
Housekeeping (daily)
Business services
Business center
Meeting rooms
Spa
Deep-tissue massages
Facials
Hot stone massages
Swedish massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
Banquet hall
Built in 1890
Colonial architecture
Renovated entire property - June 2021
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Premium bedding
Select Comfort mattress
Bathroom
Free toiletries
Hair dryer
Rainfall showerhead
Shampoo
Shower
Soap
Toilet paper
Toothbrush and toothpaste (on request)
Towels provided
Entertainment
50-inch smart TV with cable channels
Food and drink
Chef service
Restaurant dining guides
More
Air conditioning
Desk chair
Individual decor
Individual furnishings
Iron/ironing board
Laptop workspace
Mobile key entry
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before noon
Special check-in instructions
Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately MXN 290 for adults and MXN 290 for children
Nearby parking fee: MXN 150 per night(3281 ft away; open 24 hours)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number GIR090206KG2
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply
Property is also known as
Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla
Casa Azulai Puebla Hotel Boutique Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 98 out of 125 reviews
10 - Excellent
98
Rating 8 - Good. 20 out of 125 reviews
8 - Good
20
Rating 6 - Okay. 6 out of 125 reviews
6 - Okay
6
Rating 4 - Poor. 1 out of 125 reviews
4 - Poor
1
Rating 2 - Terrible. 0 out of 125 reviews
2 - Terrible
0
9.8/10
Cleanliness
9.8/10
Staff & service
9.2/10
Amenities
9.6/10
Property conditions & facilities
9.4/10
Eco-friendliness
Reviews
10/10 Excellent
Estela
Mar 24, 2025
Liked: Cleanliness, staff & service, amenities
Loved how accommodating the staff was. I arrived to the property very late. They didn’t charge me for late check in,
We stayed 2 nights in Puebla at the Casa Azulai and found it to be well beyond our expectations. The building is beautifully designed around an old Spanish era premises with the internal courtyard just perfect for relaxing with coffee before the day began or with a drink in the early evening. Our room was large and very comfortable. The location was perfect for us to explore Puebla - easy walking distance to all the central historic area - especially the amazing ceramic workshops and nearby markets. The staff were very helpful and we felt very looked after. We hope to return again.
Vasa Azulái is a beautiful hotel
Boutique in downtown Puebla.
The hotel is charming and beautifully decorated! Personnel is very helpful and prompt to attend any request!
Gustavo was super friendly helped me locate a beauty salon near the hotel, even by going and aski g them how much they charged.
Lourdes
10/10 Excellent
Lourdes
Traveled with family
Feb 8, 2025
Everybody was helpful! Mainly Gustavo!
Thank you Gustavo!
El hotel es muy bonito y las instalaciones estan limpias y comodas, el personal es super amable y siempre te ayudan a resolver y dan recomendaciones, lo unico que no me gusto fue que el estacionamento esta cruzando la calle, el hotel tiene valet pero si no te gusta usar esos servicios tienes que ir, estacionarlo y regresar al hotel, tambien mi cuarto se quedo sin agua los 2 dias que estuve ahi, el personal ayudo a resolverlo pero aun asi creo que deberian de poner mas atencion en eso, en general esta super bien, si regresaria
Overall, my experience here was good. Therefore, I would stay here again. The property was clean and comfortable. There is an elevator so accessible to people across floors. If you like to get your steps in there are also stairs. I will say that the problems I encountered included the fact that the shower was accumplating too much water on the floor (taking a very long time to go though) and that the main doors to get into the hotel closed early so you will have to knock to be let in after night hours. Other than that there is a convenience store not to far and you are located near the artesanías, so its walkable.
I never write reviews but this little hotel was such nice surprise. People were amazing, very knowledgeable, very helpful with directions and information about the area and if they were not sure they were very eager to find out more information for me, very sweet and very nice people. My room was very clean and very nice. The hotel is close to the center of town so it was very easy to walk every where but at the same time it was quiet and relaxing. I am already planning my next trip to Puebla and Casa Azulai.
The property is beautiful and the location was perfect! Rooms were very comfortable and clean. The staff members are kind, helpful and professional. They have a heart of gold. Thank you for everything!
This hotel is a beautiful property conveniently located near the arts and crafts market, and a walking distance of downtown.
The staff is supper nice! The food is delicious and the rooms are beautiful, spacious and comfortable. I highly recommend this hotel! 15/10 is my ranking.