Casa Azulai Puebla Hotel Boutique

3.5 star property

Choose dates to view prices

Photo gallery for Casa Azulai Puebla Hotel Boutique

Front of property
Exterior
Breakfast and lunch served
Breakfast and lunch served
Standard Room | 1 bedroom, premium bedding, Select Comfort beds, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Breakfast available
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Av 2 Ote. N° 808, Centro Histórico, Puebla, PUE, 72000
  • Puebla Convention Center
    ‪2 min walk‬
  • Zócalo de Puebla
    ‪7 min walk‬
  • Puebla Cathedral
    ‪7 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪32 min drive‬

Room options

Standard Double Room, 2 Queen Beds

7.2 out of 10
Good
(5 reviews)
  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room

10.0 out of 10
Exceptional
(7 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Casa Azulai Puebla Hotel Boutique

3.5-star hotel in Puebla Historic Center
Along with a restaurant, this smoke-free hotel has spa services and a business center. WiFi in public areas is free. Additionally, a 24-hour front desk and a banquet hall are onsite. Change of towels is available on request.
Casa Azulai Puebla Hotel Boutique offers 16 air-conditioned accommodations with safes and hair dryers. These individually decorated and furnished accommodations include desk chairs. Select Comfort beds feature premium bedding. 50-inch Smart televisions come with cable channels.

Bathrooms include showers with rainfall showerheads, and complimentary toiletries. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials.
The hotel offers a restaurant. Wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a business center and meeting rooms. This Colonial hotel also offers spa services and an elevator. A total renovation of this property was completed in June 2021.

Casa Azulai Puebla Hotel Boutique is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and 12:30 PM.
Azul Raíz - This family restaurant serves breakfast and lunch.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking within 1 mile (MXN 150 per night); reservations required
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 12:30 PM for a fee: MXN 290 for adults and MXN 290 for children
  • A restaurant

Restaurants on site

  • Azul Raíz

Conveniences

  • 24-hour front desk
  • Guidebooks

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1890
  • Colonial architecture
  • Renovated entire property - June 2021
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch smart TV with cable channels

Food and drink

  • Chef service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 290 for adults and MXN 290 for children
  • Nearby parking fee: MXN 150 per night(3281 ft away; open 24 hours)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number GIR090206KG2

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Casa Azulai Puebla Puebla
Casa Azulejos Puebla Hotel Boutique
Casa Azulai Puebla Hotel Boutique Hotel
Casa Azulai Puebla Hotel Boutique Puebla
Casa Azulai Puebla Hotel Boutique Hotel Puebla

Casa Azulai Puebla Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 98 out of 125 reviews
Rating 8 - Good. 20 out of 125 reviews
Rating 6 - Okay. 6 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 0 out of 125 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Estela

Liked: Cleanliness, staff & service, amenities
Loved how accommodating the staff was. I arrived to the property very late. They didn’t charge me for late check in,
Stayed 1 night in Mar 2025

10/10 Excellent

Andrew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect place from which to explore Puebla

We stayed 2 nights in Puebla at the Casa Azulai and found it to be well beyond our expectations. The building is beautifully designed around an old Spanish era premises with the internal courtyard just perfect for relaxing with coffee before the day began or with a drink in the early evening. Our room was large and very comfortable. The location was perfect for us to explore Puebla - easy walking distance to all the central historic area - especially the amazing ceramic workshops and nearby markets. The staff were very helpful and we felt very looked after. We hope to return again.
Stayed 2 nights in Jan 2025

10/10 Excellent

Mariana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice and quiet at night . My family enjoyed the stay . All the staff was nice nd try to help us as much as they could.
Stayed 3 nights in Feb 2025

10/10 Excellent

Lourdes

Liked: Cleanliness, staff & service, property conditions & facilities
Vasa Azulái is a beautiful hotel Boutique in downtown Puebla. The hotel is charming and beautifully decorated! Personnel is very helpful and prompt to attend any request! Gustavo was super friendly helped me locate a beauty salon near the hotel, even by going and aski g them how much they charged.

10/10 Excellent

Lourdes

Traveled with family
Everybody was helpful! Mainly Gustavo! Thank you Gustavo!
Stayed 2 nights in Feb 2025

6/10 Okay

ADRIANA

Traveled with family
Disliked: Amenities, property conditions & facilities
Un hotel céntrico
Stayed 1 night in Jan 2025

10/10 Excellent

Milton

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. Very clean and convenient!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Berith

Stayed 1 night in Dec 2024

8/10 Good

Rosario, Miami

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful boutique hotel
Stayed 3 nights in Nov 2024

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito y las instalaciones estan limpias y comodas, el personal es super amable y siempre te ayudan a resolver y dan recomendaciones, lo unico que no me gusto fue que el estacionamento esta cruzando la calle, el hotel tiene valet pero si no te gusta usar esos servicios tienes que ir, estacionarlo y regresar al hotel, tambien mi cuarto se quedo sin agua los 2 dias que estuve ahi, el personal ayudo a resolverlo pero aun asi creo que deberian de poner mas atencion en eso, en general esta super bien, si regresaria
Stayed 2 nights in Nov 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very attentive
Stayed 4 nights in Nov 2024

8/10 Good

zulema

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall, my experience here was good. Therefore, I would stay here again. The property was clean and comfortable. There is an elevator so accessible to people across floors. If you like to get your steps in there are also stairs. I will say that the problems I encountered included the fact that the shower was accumplating too much water on the floor (taking a very long time to go though) and that the main doors to get into the hotel closed early so you will have to knock to be let in after night hours. Other than that there is a convenience store not to far and you are located near the artesanías, so its walkable.
Stayed 2 nights in Nov 2024

6/10 Okay

Blanca

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never write reviews but this little hotel was such nice surprise. People were amazing, very knowledgeable, very helpful with directions and information about the area and if they were not sure they were very eager to find out more information for me, very sweet and very nice people. My room was very clean and very nice. The hotel is close to the center of town so it was very easy to walk every where but at the same time it was quiet and relaxing. I am already planning my next trip to Puebla and Casa Azulai.
Stayed 3 nights in Oct 2024

10/10 Excellent

Elizabeth

Stayed 1 night in Sep 2024

10/10 Excellent

Marie-Paule

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Super clean, spacious bathroom and overall very comfortable room. The owner was very responsive.
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Elizabeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No complaints staying here. Would book again. Very beautiful inside.
Stayed 3 nights in Sep 2024

10/10 Excellent

rita

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is beautiful and the location was perfect! Rooms were very comfortable and clean. The staff members are kind, helpful and professional. They have a heart of gold. Thank you for everything!
Stayed 2 nights in Sep 2024

10/10 Excellent

Erika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean, staff are friendly and professional. Hotel safety was on point.
Stayed 4 nights in Aug 2024

10/10 Excellent

Francisco, Yonkers

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was fast and easy friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

Isaac

Liked: Cleanliness, staff & service, property conditions & facilities
very nice style and location
Stayed 3 nights in Aug 2024

8/10 Good

Luis, Ciudad De Mexico

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Christina

Traveled with family
The rooms were very clean. Staff was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Bertha, La Puente

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a beautiful property conveniently located near the arts and crafts market, and a walking distance of downtown. The staff is supper nice! The food is delicious and the rooms are beautiful, spacious and comfortable. I highly recommend this hotel! 15/10 is my ranking.
Stayed 1 night in Jul 2024