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Casa Eva Hotel Boutique & Spa

3.5 star property

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Photo gallery for Casa Eva Hotel Boutique & Spa

Terrace/patio
Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers
55-inch Smart TV with premium channels, TV, pay movies
Restaurant
Premium bedding, down comforters, Select Comfort beds, in-room safe

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Pool
  • Pet friendly
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Miguel Alemán 705 Centro, San Pedro Cholula, PUE, 72760
  • Zócalo
    ‪8 min walk‬
  • Great Pyramid of Cholula
    ‪13 min walk‬
  • University of the Americas Puebla
    ‪4 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪28 min drive‬

Room options

View all photos for Suite (Serpiente)

Suite (Serpiente) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite (Serpiente)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite (Cielo)

Suite (Cielo) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite (Cielo)

  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room (Frente a Terrraza)

Standard Room (Frente a Terrraza) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Room (Frente a Terrraza)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Frente a la Alberca)

Standard Double Room (Frente a la Alberca) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Double Room (Frente a la Alberca)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite (Fuego)

Suite (Fuego) | Premium bedding, down comforters, Select Comfort beds, in-room safe

Suite (Fuego)

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room (Frente a Terraza)

Premium bedding, down comforters, Select Comfort beds, in-room safe

Standard Double Room (Frente a Terraza)

  • 377 sq ft
  • Sleeps 4
  • 2 Queen Beds

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The price is $137
per night
$163 total
includes taxes & fees
Apr 7 - Apr 8
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About this property

Casa Eva Hotel Boutique & Spa

3.5-star hotel in Cholula
Along with a full-service spa, this hotel has an outdoor pool and a fitness center. Free WiFi in public areas and free valet parking are also provided. Other amenities include spa services, concierge services, and dry cleaning. Housekeeping is available once per stay.
Casa Eva Hotel Boutique & Spa offers 11 accommodations with safes and irons/ironing boards. Each accommodation is individually decorated. Select Comfort beds feature down comforters and premium bedding. A pillow menu is available. 55-inch Smart televisions come with pay movies. Bathrooms include bathtubs or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body scrubs, and manicures and pedicures. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy.
In addition to a full-service spa, Casa Eva Hotel Boutique & Spa features an outdoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This 3.5-star property offers access to 2 meeting rooms and coworking spaces. This business-friendly hotel also offers spa services, a terrace, and tour/ticket assistance. Complimentary uncovered valet parking is available on site.

Casa Eva Hotel Boutique & Spa has designated areas for smoking.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, uncovered valet parking on site
  • Wheelchair-accessible parking available
  • Onsite parking options include a carport

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Coworking space

Outdoors

  • Pool loungers
  • Terrace

Full-service spa

  • Aromatherapy
  • Body scrubs
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Bathtub or shower
  • Towels provided

Entertainment

  • 55-inch smart TV with premium channels
  • Pay movies

Food and drink

  • Late-night room service

More

  • Desk
  • Electrical adapters
  • Free local calls
  • Individual decor
  • Iron/ironing board
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 12:30 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per stay, plus a deposit of MXN 600 per stay
Welcoming dogs and cats only
2 total (up to 18 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Pet deposit: MXN 600 per stay
  • Pet fee: MXN 600 per pet, per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a first aid kit, and window guards

We should mention

This property does not have elevators
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Casa Eva Hotel Boutique Spa
Casa Eva & Spa Pedro Cholula
Casa Eva Hotel Boutique & Spa Hotel
Casa Eva Hotel Boutique & Spa San Pedro Cholula
Casa Eva Hotel Boutique & Spa Hotel San Pedro Cholula

Casa Eva Hotel Boutique & Spa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 66 out of 90 reviews
Rating 8 - Good. 17 out of 90 reviews
Rating 6 - Okay. 4 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 2 out of 90 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

6/10 Okay

Carla

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Todo excelente! El único detalle fue que en el cuarto hay una cafetera y se cayó un poco de café y tomé la toalla facial del hotel y como la toalla tenía una mancha de café me la cobraron. Lo bueno es que en el restaurante no te cobran las servilletas por mancharlas. Es el detalle con el huésped.
Stayed 2 nights in Nov 2024

10/10 Excellent

Kennie

Traveled with family
Liked: Amenities, property conditions & facilities
They were very nice and it was just a fun place! I do not like cookie cutter hotels and this one had plenty of personality!
Stayed 1 night in Nov 2024

8/10 Good

Marcelo

Liked: Cleanliness, property conditions & facilities
Polite
Stayed 1 night in Oct 2024

10/10 Excellent

Marcos

Liked: Property conditions & facilities
Plaza Eva is an excellent place Ty stay at, the personal is very kind, it’s a very safe place.
Stayed 4 nights in Aug 2024

6/10 Okay

Cristina, Miami

Traveled with family
Liked: Cleanliness, staff & service, amenities
Buenas tardes Nos encanto estar en su hotel y muy buenas atenciones, muy amables, limpio y excelentemente ubicado en medio de las zonas centricas de Cholula. Sin embargo tiene un problema. Es imposible ir en verano. las habitaciones no tienen ventanas, tampoco aire acondicionado y el calor era insoportable, no pudimos sentirnos cómodos al dormir a pesar de estar bien equipados en todo lo demas. El personal se preocupo mucho por la situación pero no fue posible mejorar el calor aun con abanicos extras. SI SU VIAJE ES EN INVIERNOS O CON CLIMA FRESCO DE MENOS DE 18 GRADOS CELSIUS - NO DUDE EN HOSPEDARSE EN ESTE HOTEL. Ocupamos dos habitaciones con el mismos problema. El Desayuno es excelente y con muchas opciones y el area de patio muy agradable. Muchas gracias. Santiago y Cristina y Adelaida
Stayed 3 nights in May 2024

2/10 Terrible

meizhu

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Wonderful space with calm energy and a generous and kind staff. Highly recommended if you're OK with a little heat. I knew there wouldn't be air conditioning and there was a heat wave the weekend I was there, so that was a little uncomfortable. But I just took a dip in the pool every time I got too hot. Also the massage therapist/aesthetician was beyond incredible!
Stayed 2 nights in Apr 2024

10/10 Excellent

Fernando

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, the stuff is very friendly.
Stayed 4 nights in Apr 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five stars
I have stayed here a few times now and it’s my favorite place to go it’s clean and quiet and very nice but the one thing that makes me return is the staff from the front desk and the restaurant but every time I go Paola helps me and goes above and beyond to help out especially since I have kids I definitely will return
Stayed 2 nights in Apr 2024

10/10 Excellent

Leirum

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was such a great stay. Paola was fantastic!! She was so helpful and sweet. Super recommended
Stayed 1 night in Apr 2024

10/10 Excellent

Joseph

Stayed 2 nights in Mar 2024

10/10 Excellent

Jesus, temecula

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent choice.
Stayed 2 nights in Mar 2024

8/10 Good

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel but… Pros: Staff was very friendly and the hotel was pretty clean. Cons: WiFi was very slow (<5Mb). Couldn’t get a glass with ice on Sunday 3:00 pm because they had ran out of it.
Stayed 2 nights in Feb 2024

10/10 Excellent

carrie, Gral Pacheco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely boutique hotel walking distance to main attractions. Great massage at their spa and a delicious breakfast in their lovely courtyard.
Stayed 2 nights in Nov 2023

10/10 Excellent

Carmen

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff were excellent
Stayed 4 nights in Oct 2023

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Mar 2023

10/10 Excellent

Colin

Traveled with group
Hidden Gem of Cholula
Great hotel and staff in a central location - our room just needed more closer space even a free standing wardrobe
Stayed 1 night in Feb 2023

8/10 Good

Martin

Stayed 2 nights in Feb 2023

4/10 Poor

Sara

Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
I stayed in room #3 and there was a sewage smell most likely coming from the shower drain. Room was nice but with the smell it was difficult to like.

10/10 Excellent

Emanuel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was wonderful. Breakfast included. We stayed at the serpiente suite but the shower has a temperature problem. Nice hotel.
Stayed 1 night in Dec 2022

8/10 Good

Verified traveler

Liked: Room comfort
Disliked: Cleanliness
Nice property
Wifi wasn’t working during our stay. Room didn’t have a window and wasn’t very clean the first day we arrived. Pool was cold and both times we used it they turned on the heater which made a loud buzzing noise and told us it would be warmer in a few hours. Uhh thanks
Stayed 2 nights in Nov 2022

10/10 Excellent

Yvonne

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time, highly recommend this hotel.
Stayed 2 nights in Aug 2022

10/10 Excellent

anna

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old world charm with modern amenities.
Stayed 3 nights in Mar 2022

10/10 Excellent

anna

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very charming with lovely upgrades. Better than i expected.
Stayed 1 night in Mar 2022