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Casa Shalom

2.5 star property

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Photo gallery for Casa Shalom

Reception
Reception
Lobby sitting area
Superior Room | Premium bedding, in-room safe, desk, blackout drapes
Lobby sitting area

Reviews

8.4 out of 10
Very good

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Free WiFi
  • Business services
$40
includes taxes & fees
Dec 4 - Dec 5

Explore the area

View in a map
Tehuacan Sur no 185 Col. La paz, Puebla, PUE, 72160
  • Place, Triangulo Las Animas Shopping Center
    ‪17 min walk‬
  • Place, Cuexcomate Volcano
    ‪2 min drive‬
  • Place, Galerías Serdán
    ‪3 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room

Standard Room | Premium bedding, in-room safe, desk, blackout drapes

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Comfort Room, 1 Bedroom

Premium bedding, in-room safe, desk, blackout drapes

Comfort Room, 1 Bedroom

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Family Room

Family Room | Premium bedding, in-room safe, desk, blackout drapes

Family Room

7.0 out of 10
Good
(4 reviews)
  • 250 sq ft
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Business Studio Suite

Premium bedding, in-room safe, desk, blackout drapes

Business Studio Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room

Superior Room | Premium bedding, in-room safe, desk, blackout drapes

Superior Room

  • Sleeps 10
  • 4 Queen Bunk Beds

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About this property

Casa Shalom

Guest house in La Paz
Along with a 24-hour business center, this guesthouse has a meeting room and concierge services. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Casa Shalom offers 12 accommodations with safes and hair dryers. Beds feature premium bedding. 28-inch Smart televisions come with digital channels.

Bathrooms include showers and complimentary toiletries. This Puebla guesthouse provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. This guesthouse offers access to a 24-hour business center and a meeting room. This Mediterranean guesthouse also offers tour/ticket assistance, concierge services, and laundry facilities. Complimentary self parking is available on site.

Casa Shalom has designated areas for smoking.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • No elevator

More

  • 3 floors
  • Designated smoking areas
  • Mediterranean architecture

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 28-inch smart TV with digital channels

More

  • Desk
  • Iron/ironing board
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Casa Shalom Puebla
Casa Shalom Puebla
Casa Shalom Guesthouse Puebla
Casa Shalom Guesthouse
Hotel Casa Shalom
Casa Shalom Puebla
Casa Shalom Guesthouse
Casa Shalom Guesthouse Puebla

Reviews

Casa Shalom Reviews

8.4

Very Good

8.6/10

Cleanliness

8.6/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 89 out of 188 reviews
Rating 8 - Good. 64 out of 188 reviews
Rating 6 - Okay. 21 out of 188 reviews
Rating 4 - Poor. 8 out of 188 reviews
Rating 2 - Terrible. 6 out of 188 reviews

Reviews

10/10 Excellent

Leopoldo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for Family / Friends Weekend

The Hotel Is in a good Zone, Quiet área , , safety AND near from Restaurants, Downtown n Business Zone in Puebla. Rooms are Big.
Stayed 2 nights in May 2025

10/10 Excellent

Juan

Stayed 3 nights in Mar 2025

10/10 Excellent

leslie

Stayed 1 night in Jul 2024

6/10 Okay

Daniel

Deceptive Photos

This is a very inexpensive room in a non-descript area. Value? Sure. But far, far from how it's visually depicted. Tiny room. Very cold at night. Understaffed, friendly but sloppy because you don't get the feeling they'd know decent if they saw it. If Hotels.com includes a lot of disappointing experiences like this, I'll think twice.
Stayed 1 night in Nov 2022

8/10 Good

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good hotel

Very friendly staff, good location always aiming to please.
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

maybe will back

overall is regular basis !!!
Stayed 4 nights in Aug 2018

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Casa Shalom, Home away from Home.

Casa Shalom is a great Boutique Hotel, the staff is friendly and helpful. Service is first rate. I requested a floor fan to cool my room down at night and one was provided immediately. Breakfast was served; there were a few options breakfast. I had a great night sleep, comfortable king size bed and at a very affordable price. Wi-fi was very good, I was able to stream netflix just as well as I do at home.

6/10 Okay

Verified traveler

Too expensive for little comfort

It was difficult to find , the neighborhood Streets were so confusing it was not situated on a main street The place is comfortable but I think it was expensive not really worth the price Also it seems like the the place is still remodeling
Stayed 1 night in Aug 2017

10/10 Excellent

Rocio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta hospedarme ahí por que hay lugar para estacionarse dentro de la propiedad, la habitación es moods para matrimonio con hijos y cada quien tiene su cama
Stayed 2 nights in Aug 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Octavio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities
A mí familia y a mi nos agrado el lugar. Volveríamos a regresar.
Stayed 3 nights in Aug 2025

8/10 Good

Agustin Jesús

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Viaje Familiar a Puebla

Experiencia Familiar para conocer Puebla
Stayed 2 nights in Jul 2025

8/10 Good

Veronica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2025

8/10 Good

Viry

Liked: Cleanliness, staff & service, property conditions & facilities
La cañeria desprendia olor muy malo
Stayed 2 nights in Jul 2025

8/10 Good

Viry

Stayed 4 nights in Jul 2025

8/10 Good

Viry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel , poco estacionamiento,
Stayed 1 night in Jul 2025

10/10 Excellent

Oralia Lourdes

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo excelente me gusta mucho Casa Shalom ya que es un lugar muy tranquilo
Stayed 2 nights in Jul 2025

10/10 Excellent

Oralia Lourdes

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente servicio, seguridad y muy buena atención
Stayed 2 nights in Jun 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo bien
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bien todo
Stayed 1 night in Jun 2025

6/10 Okay

Iker

Traveled with family and small children
Disliked: Property conditions & facilities
No está en buenas condiciones ya está vieja la propiedad La zona en donde se encuentra está muy bien ubicada
Stayed 3 nights in May 2025