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Casona de los Sapos Hotel Boutique

4.5 star property

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Photo gallery for Casona de los Sapos Hotel Boutique

Indoor pool, pool umbrellas, sun loungers
Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe
Exterior
Bar (on property)
Lobby

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Breakfast available
  • Spa
  • Gym
  • Free WiFi

Explore the area

Map
Calle 7 Oriente 406, Centro Historico, Puebla, PUE, 72000
  • Los Sapos Bazaar
    ‪2 min walk‬
  • Zócalo de Puebla
    ‪5 min walk‬
  • Palafoxiana Library
    ‪5 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Double Luxury Suite

Double Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Double Luxury Suite

  • 495 sq ft
  • Sleeps 3
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Presidential Suite, 1 King Bed

  • 1356 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite

Luxury Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Luxury Suite

  • 366 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Suite

Premier Suite | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Premier Suite

  • 452 sq ft
  • Sleeps 3
  • 2 King Beds

View all photos for Suite Talavera

Suite Talavera | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Talavera

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite Los Angeles

Suite Los Angeles | Egyptian cotton sheets, premium bedding, minibar, in-room safe

Suite Los Angeles

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

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About this property

Casona de los Sapos Hotel Boutique

4.5-star Puebla hotel, connected to the convention center in Puebla Historic Center
A full-service spa, an indoor pool, and a restaurant are available at this smoke-free hotel. Free WiFi in public areas, free valet parking, and a free manager's reception are also provided. Additionally, a 24-hour health club, a snack bar/deli, and a sauna are onsite.
Casona de los Sapos Hotel Boutique offers 19 accommodations with minibars and laptop-compatible safes. Rooms open to balconies. Beds feature Egyptian cotton sheets and premium bedding. A pillow menu is available. 52-inch LED televisions come with satellite channels. Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include espresso makers and complimentary bottled water. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include in-room massages.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club, and a sauna.
SPA has 2 treatment rooms including rooms for couples. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic, and hydrotherapy. The spa is equipped with a sauna.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Casona de los Sapos Hotel Boutique features an indoor pool and a 24-hour health club. The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. Each day guests can enjoy a complimentary manager's reception. Wireless Internet access is complimentary.

Event facilities measuring 495 square feet (46 square meters) include a conference center. This Colonial hotel also offers a sauna, a rooftop terrace, and spa services. For a surcharge, the property provides an airport shuttle (available 24 hours), a theme park shuttle, and a train station drop-off service. Onsite covered self parking and covered valet parking are complimentary.

Casona de los Sapos Hotel Boutique is a smoke-free property.

A complimentary manager's reception is offered each day.
Casona de los Sapos Resta - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available.
La Francesita - This coffee shop specializes in Mexican cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
A complimentary grocery shopping service is offered and guests can order late night fare from room service (during limited hours).

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Train station pick-up and drop-off shuttle (surcharge)
  • Shopping center shuttle (surcharge)
  • Theme park shuttle (surcharge)
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 250 to 500 for adults and MXN 150 to 400 for children
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Casona de los Sapos Resta
  • La Francesita

Things to do

  • 24-hour health club
  • Art gallery
  • Full-service spa
  • Indoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Conference center (495 square feet of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Swedish massages
  • Thai massages
  • Thalassotherapy

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2017
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Pillow menu

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 52-inch LED TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Late-night room service
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 250 to 500 for adults, and MXN 150 to 400 for children
  • Airport shuttle fee: MXN 500 per room (one-way)
  • Airport shuttle fee per child: MXN 200 (one-way), (up to 10 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a security system

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Casona los Sapos Hotel Boutique Puebla
Casona los Sapos Hotel Boutique
Casona los Sapos Boutique Puebla
Casona los Sapos Boutique
Casona De Los Sapos
Casona Los Sapos Puebla
Casona de los Sapos Hotel Boutique Hotel
Casona de los Sapos Hotel Boutique Puebla
Casona de los Sapos Hotel Boutique Hotel Puebla

Casona de los Sapos Hotel Boutique Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 142 out of 162 reviews
Rating 8 - Good. 10 out of 162 reviews
Rating 6 - Okay. 6 out of 162 reviews
Rating 4 - Poor. 3 out of 162 reviews
Rating 2 - Terrible. 1 out of 162 reviews

9.8/10

Cleanliness

9.8/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kyle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place. A bit loud
Stayed 4 nights in Oct 2024

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel close to all the amenities that PUEBLA has to offer.Close to many great restaurants and shopping.
Stayed 3 nights in Oct 2024

10/10 Excellent

Berenice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

4/10 Poor

Ludmila

Stayed 1 night in Aug 2024

8/10 Good

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
The room was fine, nice. The staff excellent. The rooftop pool needs repairs. The door to the bathroom near the pool is hard to open, the two doors are not aligned properly (we already mentioned to the staff on prior visit). No soap in the bathroom. The furniture on the sundeck is falling apart.
Stayed 1 night in Aug 2024

6/10 Okay

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is excellent in general. Previously I mostly stayed in the entry level suites which are excellent. This time however I made a mistake to book the presidential suite and it was a disaster. The space is amazing and artistic, with multiple windows, decorated by antiques and modern art. However the plumbing in the main bathroom did not work. When I book expensive suites I mostly look forward to the posh bathrooms, these I consider sanctuaries, but not this time.
Stayed 1 night in Aug 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

juan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was more than I expected. Beautiful accommodations. Food was great. Will definitely recommend
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth, Lewisville

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff aleads attentive. Miguel at front desk always asking if everything was okay. He was able to accommodate my needs due to my chemical allergies thus my stay was very pleasant without any issues. Hotel is walking distance to the centro and there are many options for shopping and restaurants. I would recommend this hotel.
Stayed 5 nights in Aug 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing experience. Charming renovated historic building. Our room faced the street and their bakery was below us. We were waken to the smell of freshly baked croissants. The staff Daniel and Oswald could not be more polite and attentive. Fabulous breakfast of delicious Mexican dishes like chilaquiles and enchiladas. Breakfast was included. The room was ample. Large window opened to the street. Centrally located. Walking distance to the cathedral, shopping and restaurants. No need for a car. Highly recommend restaurants Cabarrocas and Mural de los Poblanos. Both restaurants are two blocks away. I don’t recommend Casa del Mendrugo restaurante. Very disappointing. Not at all like the other restaurants that I mentioned. I highly recommend this hotel if you’re looking for a romantic experience in a charming place
Stayed 5 nights in Jul 2024

10/10 Excellent

Ludmila

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is full of beautiful art! In the middle of everything easy to walk to restaurants or churches or shopping.
Stayed 2 nights in Jul 2024

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Excellent location and service
Stayed 2 nights in Mar 2024

10/10 Excellent

Michael

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and great location- top quality bed and bedding- very clean- would definitely book again
Stayed 3 nights in Feb 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay in Puebla
Beautiful historical property, exceptional staff, perfect location. Included breakfast is wonderful. Hope to return next year.
Stayed 3 nights in Jan 2024

10/10 Excellent

America, sammamish

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Maria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked everything: bed super comfy, cleanliness, amenities property, area & parking.
Stayed 5 nights in Nov 2023

10/10 Excellent

Mauricio

Traveled with family and small children, Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was perfect, small intimate and the staff was amazing.
Stayed 2 nights in Oct 2023

10/10 Excellent

Gabriela

Liked: Staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

SOFIA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and excellent food too.
Stayed 3 nights in Oct 2023

10/10 Excellent

Yanela

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay. The hotel helped arrange our airport pick up. We were charged an additional fee for a third person, but before the booking we were unaware that would be the case so the extra cost wasn’t ideal considering we weren’t expecting it.
Stayed 4 nights in Oct 2023

10/10 Excellent

Theresa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2023

10/10 Excellent

Sergio

Stayed 1 night in Apr 2023

10/10 Excellent

Julio, Opelousas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personalized attention, to the point that the chef gave us a list of restaurants in the city where we would get best food.
Stayed 3 nights in Apr 2023