Standard Room, 1 King Bed
Bed Count 1 King Bed Maximum Occupancy 2 Max
$125*
Per night/room
Jun 9 - Jun 10
*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
El Sueño Hotel & Spa features a full-service spa and an indoor pool. Dining is available at one of the hotel's 2 restaurants. The property also offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wired and wireless Internet access.
This business-friendly hotel also offers a rooftop terrace, spa services, and a library. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. Onsite self parking and valet parking are complimentary.
El Sueño Hotel & Spa is a smoke-free property.
- Library
- Daily
- Number of indoor pools - 1
- Rooftop terrace
- Number of bars/lounges - 1
- Full-service spa
- 24-hour front desk
- Free breakfast
- Spa treatment room(s)
- Tours/ticket assistance
- Year Built - 2002
- Free self parking
- Dry cleaning/laundry service
- Free WiFi
- Free valet parking
- Free wired internet
- Smoke-free property
- Safe-deposit box at front desk
- Spa services on site
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Airport transportation - drop-off (surcharge)
- Number of restaurants - 2
- Free full breakfast
- Snack bar/deli
- Laundry facilities
- Total number of rooms - 20
- Number of floors - 2
- Number of buildings/towers - 1
- Multilingual staff
- Free newspapers in lobby
Room Amenities
El Sueño Hotel & Spa offers 20 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. LCD televisions come with satellite channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Housekeeping is offered daily and irons/ironing boards can be requested.
- Air conditioning
- Room service (limited hours)
- Television
- Cable/satellite TV service
- Free newspaper
- Minibar
- Daily housekeeping
- Free toiletries
- Hair dryer
- In-room safe
- Desk
- High-speed internet access
- Iron/ironing board (on request)
- Access via exterior corridors
- Blackout drapes/curtains
- Internet access (complimentary)
- Satellite TV service
- Free WiFi
- Free wired internet
- Free dial-up internet access
- LCD TV
- TV size measurement: inch
- Towels provided
- Bedsheets provided
- Number of beds 1
Parking
Free self parking , Free valet parking
Internet
Available in all rooms: Free WiFi , Free wired internet , High-speed internet access , Internet access (complimentary)
Available in some public areas: Free WiFi , Free wired internet
Food & Drink
A complimentary full breakfast is served each morning between 7:30 AM and 12:30 PM.
La Tentacion - This restaurant specializes in international cuisine and serves dinner and light fare. Guests can enjoy drinks at the bar.
Salon Frenesi - This restaurant specializes in international cuisine and serves breakfast, brunch, and lunch. Open daily.
Room service (during limited hours) is available.
Spa Services
The onsite spa has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, Swedish massages, and Thai massages. The spa is equipped with a sauna, a spa tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
- Number of treatment rooms 2
- Outdoor treatment areas
- Couples treatment rooms
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hot stone massage
- Swedish massage
- Sauna in spa
- Spa tub in spa
- Steam room in spa
- Thai massage
- Reflexology
- Sports massage
- Detoxification wrap
- Massages
Nearby Activities
Recreational amenities at the hotel include an indoor pool.
Children under 12 years old are not allowed in the swimming pool without adult supervision.
Hotel Policies
Payment types
Fees
You'll be asked to pay the following charges at the property:
- Deposit: MXN 1000
We have included all charges provided to us by the property.
Optional extras
- Airport shuttle fee: MXN 480 per vehicle
- Pet fee: MXN 350 per pet, per night
- Early check-in fee: MXN 700 (subject to availability)
- Late check-out fee: MXN 700 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3 PM
Check-in time ends at midnight
Minimum check-in age is: 18
Check-out
Check-out time is 11:00 AM
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit or credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, and American Express. Cash is not accepted. Noise-free guestrooms cannot be guaranteed.
Noise-free rooms not guaranteed
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Cash or credit card deposit required
Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Caters to adults only
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Pets allowed in specific rooms only
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Debit cards not accepted
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No cribs (infant beds) available
No elevators
Property confirms they are implementing enhanced cleaning measures
Minimum guest age is 18
Individually-wrapped food options are not available
No gap period between guest stays
Children and extra beds
- Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
- Cribs (infant beds) are not available.
Pet Policy
- Pets allowed for an extra charge of MXN 350 per pet, per night
- 1 total (up to 33 lbs per pet)
- Specific rooms only
- Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Children 18 years old and younger are not permitted at this adults-only property.
Only registered guests are allowed in the guestrooms.
This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.
Hotel Names
- El Sueno Hotel
- El Sueño Hotel
- El Sueño Hotel Puebla
- El Sueño Puebla
- El Sueño Hotel & Spa Hotel
- El Sueño Hotel & Spa Puebla
- El Sueño Hotel & Spa Hotel Puebla
Hotel Reviews
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