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Hotel Río Puebla Centro

3.0 star property

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Photo gallery for Hotel Río Puebla Centro

Reception hall
Front of property
Lobby sitting area
Lobby sitting area
Standard Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet friendly
  • Laundry
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
14 Poniente 304, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪10 min walk‬
  • Puebla Cathedral
    ‪14 min walk‬
  • Puebla Convention Center
    ‪15 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Triple Room

Standard Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Triple Room

  • Sleeps 3
  • 1 Twin Bed and 1 Double Bed OR 3 Twin Beds

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Triple Room

Deluxe Triple Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Deluxe Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Family Room

Family Room | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Family Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Double Beds and 1 Twin Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Double Bed

Shared Dormitory

  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Twin Beds

Standard Room, 2 Twin Beds | 1 bedroom, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

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About this property

Hotel Río Puebla Centro

3-star hotel in Puebla Historic Center
This hotel features dry cleaning, laundry facilities, and a 24-hour front desk. WiFi in public areas is free. Additionally, tour/ticket assistance, a picnic area, and a front-desk safe are onsite.
Hotel Río Puebla Centro offers 28 accommodations, which are accessible via exterior corridors and feature complimentary newspapers and complimentary bottled water. 28-inch flat-screen televisions come with satellite channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and fans. Housekeeping is provided daily.

Hotel Río Puebla Centro features a terrace, a vending machine, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Puebla hotel also offers a picnic area, laundry facilities, and dry cleaning/laundry services.

Hotel Río Puebla Centro has designated areas for smoking.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Iron/ironing board
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 150 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: MXN 150 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

This property does not have elevators

Property is also known as

HOTEL RIO Puebla
RIO Puebla
HOTEL RIO
Hotel Río Puebla Centro Hotel
Hotel Río Puebla Centro Puebla
Hotel Río Puebla Centro Hotel Puebla

Hotel Río Puebla Centro Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 24 out of 79 reviews
Rating 8 - Good. 34 out of 79 reviews
Rating 6 - Okay. 11 out of 79 reviews
Rating 4 - Poor. 5 out of 79 reviews
Rating 2 - Terrible. 5 out of 79 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

7.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Larry

Stayed 1 night in Mar 2025

8/10 Good

Richard

Liked: Staff & service, property conditions & facilities, room comfort

Good experience

The room is newly renovated and is nicely done. Hot water was great, internet was great. This hotel uses a fair amount of air freshener byt not in a good way. Way too strong a smell and if youre sensitive to scents, be advised. Other than that a good hotel for the price.
Stayed 1 night in Jan 2023

4/10 Poor

Luis

Traveled with family
Liked: Cleanliness, staff & service
Habitación muy calurosa, con poca ventilación. Agua tibia, no caliente. Zona de mercados, con basura en la calle, pero el hotel limpio.
Stayed 1 night in Jul 2021

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
The price was good. It was located only a few blocks from the center and the pedestrian street.
Stayed 7 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

JUAN P

Liked: Cleanliness, staff & service, property conditions & facilities

It was ok for me.

The fresh market in the block behind, and the niceness of their staff makes it worth. It's located nearby the historical district. My room didn't have any window and people outside can be loud. I guess they have other rooms, so once you are assigned a room check whether you like it and change it if necessary.
Stayed 1 night in Dec 2018

10/10 Excellent

Alberto

Stayed 2 nights in Feb 2025

10/10 Excellent

Ricardo

Stayed 1 night in Feb 2025

6/10 Okay

gabriela

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Las infraestructura no cuenta con buen mantenimiento cuando me hospedé La manguera del lava manos agua se rompió e hizo un enorme charco de agua
Stayed 1 night in Jan 2025

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Herminio

Stayed 1 night in Jan 2025

6/10 Okay

Maritza

Liked: Cleanliness
Stayed 1 night in Dec 2024

8/10 Good

Maressa

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service
Buena ubicación, no muy lejos del centro. No tiene aire acondicionado.
Stayed 2 nights in Dec 2024

8/10 Good

Gerardo

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Leo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cumple con lo necesario para una estancia, y esta muy accesible a lugares concurridos
Stayed 1 night in Nov 2024

10/10 Excellent

Perla

Business traveler
Liked: Staff & service, amenities, property conditions & facilities
Un buen hotel, me volvería a quedar ahí y su personal es muy amable
Stayed 1 night in Oct 2024

8/10 Good

Daniela

Traveled with family
Liked: Cleanliness, staff & service, amenities
En general bien, solo deberían tener habitación más amplias.
Stayed 1 night in Nov 2024

8/10 Good

José Alberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Sep 2024

4/10 Poor

ALFONSO ALEJANDRO LOPEZ

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Le falta más limpieza
Stayed 1 night in Sep 2024

6/10 Okay

Xitlallic, Tuxtepec

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
J
Stayed 1 night in Aug 2024

10/10 Excellent

Magda Kitzury

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in May 2024

4/10 Poor

Mario

Disliked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy diferente al que se presenta en la plataforma. La habitación para 2 era como de paso, sin ventilador. No.cubren el estacionamiento las 24 hrs solo de las 19 hrs a las 9 hrs el resto hay que pagar $20 por hora. Total decepción, creo que no es un hotel que debería de estar en esta plataforma.
Stayed 1 night in Apr 2024

10/10 Excellent

Georgina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gracias por factura en tiempo y forma
Stayed 1 night in Mar 2024

10/10 Excellent

KARLA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Excelente servicio, recepción muy amable y atenta.
Stayed 1 night in Feb 2024

8/10 Good

Abraham

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es accesible a las tiendas al zócalo y bancos tranquila céntrico y buena atención
Stayed 2 nights in Jul 2023