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HOTEL SANTIAGO

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for HOTEL SANTIAGO

Flat-screen TV
Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000
  • Zócalo de Puebla
    3 min walk
  • Puebla Cathedral
    3 min walk
  • Santo Domingo Church
    5 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    44 min drive

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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Room

Hotel Escala Puebla Centro

Pet friendly
Free WiFi
Housekeeping
24/7 front desk
4.4 out of 5, Excellent, (267)
The price is $23
per night
$27 total
includes taxes & fees
Jan 23 - Jan 24
Hotel Escala Puebla Centro

About this property

HOTEL SANTIAGO

Hotel in Puebla Historic Center
This smoke-free hotel features 24-hour room service, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
HOTEL SANTIAGO offers 37 accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

HOTEL SANTIAGO features 24-hour room service, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

HOTEL SANTIAGO is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator (39 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 52 out of 79 reviews" "
Rating 8 - Good. 22 out of 79 reviews" "
Rating 6 - Okay. 3 out of 79 reviews" "
Rating 4 - Poor. 2 out of 79 reviews" "
Rating 2 - Terrible. 0 out of 79 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff very friendly and polite
Stayed 1 night in Sep 2024

10/10 Excellent

Rosamaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Zócalo de Puebla Centro/Catedral de Puebla
It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

8/10 Good

Merri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Stayed 2 nights in Aug 2024

6/10 Okay

Gilberta

Stayed 1 night in Jul 2024

8/10 Good

Nicolasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Stayed 1 night in May 2024

10/10 Excellent

Bárbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación del hotel es muy buena y la atención del personal excelente
Stayed 2 nights in Oct 2024

10/10 Excellent

Abimael Jaziel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me agradaron las instalaciones y la cercanía que tienen con la catedral. El único punto en contra es extremo al hotel ya que había Michel ruido en la calle ya que había una planta generadora de luz la cual provocó inconvenientes para dormir.
Stayed 2 nights in Sep 2024

8/10 Good

Rosa Ysela Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Luis Alberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen lugar excelente . hubicacion y buen servicio. Todo limpio y el ascensor muy recomendable
Stayed 1 night in Oct 2024

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La atención del personal tanto en recepción, maletero y personal de limpieza mi reconocimiento atención de calidad y calidez, mi estancia fue muy agradable 👍
Stayed 2 nights in Oct 2024

10/10 Excellent

José Israel

Stayed 2 nights in Sep 2024

6/10 Okay

Roberto

Liked: Cleanliness, property conditions & facilities
Por la mañana el ruido es espantoso. Maquinas trabajando alrededor. Consideren esto si lo que quieren es levantarse tarde. Los "botones" de la entrada son demasiado hostigosos y por todo quieren propina.
Stayed 1 night in Sep 2024

8/10 Good

Isaias Concepcion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, no así la instalaciones, podrían estar mejor, en general es un buen lugar para dormir
Stayed 2 nights in Jul 2024

10/10 Excellent

María del Cielo

Business traveler
Liked: Cleanliness, staff & service, amenities
Buena ubicación, buen personal, bonita habitación
Stayed 2 nights in Sep 2024

10/10 Excellent

Wilfredo Armin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente opción para pasar un rato de tranquilidad para hospedarte y salir a la ciudad. No cuenta con estacionamiento propio pero tienen convenio con uno a dos calles del hotel.
Stayed 1 night in Sep 2024

8/10 Good

Wendy

Liked: Staff & service, amenities, property conditions & facilities
Todo tranquilo, estuvo en general bien solo que la limpieza de la cama estaba terrible, el olor de las sábanas a sucio y cuando me iba a acostar o sorpresa, un cabello en las sábanas. Las personas de recepción y el botones muyyyyy amables, en general todos muy respetuosos y amables
Stayed 1 night in Sep 2024

10/10 Excellent

Arturo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

israel

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
buena ubicación
Stayed 4 nights in Sep 2024

10/10 Excellent

Teresa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2024

8/10 Good

Efigenio

Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 3 nights in Jul 2024

6/10 Okay

Yamuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta frente a catedral. Muy céntrico. Es limpio. Buen precio. El personal muy atento y amable. Lo incómodo es q la cama tiene un plástico.
Stayed 1 night in Aug 2024

10/10 Excellent

Viccon Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un trato excelente en todo momento, las instalaciones súper limpias y el personal de lo más amable Las habitaciones muy cómodas en todo aspecto
Stayed 2 nights in Jul 2024