HOTEL SANTIAGO

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for HOTEL SANTIAGO

Flat-screen TV
Iron/ironing board, free WiFi, bed sheets
Front of property
Terrace/patio
Front of property

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Room service
  • Parking included
  • Housekeeping
  • 24/7 front desk
  • Free WiFi

Explore the area

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000
  • Zócalo de Puebla
    3 min walk
  • Palafoxiana Library
    3 min walk
  • Puebla Cathedral
    3 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    44 min drive

Room options

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

HOTEL SANTIAGO

Hotel in Puebla Historic Center
This smoke-free hotel features 24-hour room service, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
HOTEL SANTIAGO offers 37 accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

HOTEL SANTIAGO features 24-hour room service, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

HOTEL SANTIAGO is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator (39 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 41 out of 64 reviews" "
Rating 8 - Good. 19 out of 64 reviews" "
Rating 6 - Okay. 3 out of 64 reviews" "
Rating 4 - Poor. 1 out of 64 reviews" "
Rating 2 - Terrible. 0 out of 64 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Next to Zócalo de Puebla Centro/Catedral de Puebla
It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

8/10 Good

Merri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Stayed 2 nights in Aug 2024

6/10 Okay

Gilberta

Stayed 1 night in Jul 2024

8/10 Good

Nicolasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel
Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Stayed 1 night in May 2024

8/10 Good

Efigenio

Stayed 1 night in Aug 2024

10/10 Excellent

Gabriel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bien
Stayed 3 nights in Jul 2024

6/10 Okay

Yamuri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta frente a catedral. Muy céntrico. Es limpio. Buen precio. El personal muy atento y amable. Lo incómodo es q la cama tiene un plástico.
Stayed 1 night in Aug 2024

10/10 Excellent

Viccon Rodriguez

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un trato excelente en todo momento, las instalaciones súper limpias y el personal de lo más amable Las habitaciones muy cómodas en todo aspecto
Stayed 2 nights in Jul 2024

10/10 Excellent

SALVADOR

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mucho ruido en toda noche, no pararon, terrible
Stayed 1 night in Jul 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities
Buena ubicación, buen servicio, y buenas instalaciones
Stayed 1 night in Jul 2024

10/10 Excellent

Edith

Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super bien ubicado, cómodo y muy limpio
Stayed 1 night in Jul 2024

8/10 Good

Giovanna Lucia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general todo bastante bien, la atención y la Calidad del servicio; el único inconveniente es que no cuenta con estacionamiento propio.
Stayed 2 nights in Jun 2024

10/10 Excellent

Heriberto

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Jun 2024

10/10 Excellent

Elsa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tranquilo
Todo muy bien
Stayed 1 night in Jun 2024

8/10 Good

Braulio

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, a unos cuantos metros del zocalo, excelente atención, solo le falta servicio de restaurante pero eso no quita lo bueno del lugar.
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

Minerva

Traveled with group
Liked: Amenities
Atención esmerada.
Stayed 1 night in May 2024

10/10 Excellent

Jesús

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ng
Stayed 1 night in Apr 2024

10/10 Excellent

HENRY NELSON PEREZ

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
HOTEL MUY CERCA AL ZÓCALO, SEGURO
Stayed 4 nights in May 2024

8/10 Good

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un buen lugar para hospedaje... Solo revisar sus controles de televisión no funcionan bien
Stayed 1 night in May 2024

10/10 Excellent

Franz

Liked: Cleanliness, staff & service, property conditions & facilities
Las instalaciones son muy buenas y excelente trato
Stayed 1 night in May 2024

10/10 Excellent

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente servicio
Stayed 3 nights in May 2024

10/10 Excellent

Claudia Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

jesus alberto

Stayed 1 night in May 2024