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HOTEL SANTIAGO

2.5 star property

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Photo gallery for HOTEL SANTIAGO

Flat-screen TV
Terrace/patio
Terrace/patio
Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets
Front of property

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
3 PONIENTE 106, COL. CENTRO, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪1 min walk‬
  • Puebla Cathedral
    ‪2 min walk‬
  • Puebla Convention Center
    ‪10 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed

Standard Double Room, 1 Double Bed | Iron/ironing board, free WiFi, bed sheets

Standard Double Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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  • Free WiFi
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4.5 out of 5, Wonderful, (884)
$42 nightly
The price was $49
The price is $42 total
includes taxes & fees
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About this property

HOTEL SANTIAGO

Hotel in Puebla Historic Center
This smoke-free hotel features 24-hour room service, a 24-hour front desk, and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
HOTEL SANTIAGO offers 37 accommodations with complimentary newspapers and hair dryers. Flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

HOTEL SANTIAGO features 24-hour room service, a front-desk safe, and an elevator. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

HOTEL SANTIAGO is a smoke-free property.

24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free 24-hour offsite parking
  • Free self parking on site

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • Elevator (39 inch wide door)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Restaurant dining guides

More

  • Free daily newspapers
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

We should mention

No pets and no service animals are allowed at this property

Property is also known as

HOTEL SANTIAGO Hotel
HOTEL SANTIAGO Puebla
HOTEL SANTIAGO Hotel Puebla

HOTEL SANTIAGO Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 76 out of 112 reviews
Rating 8 - Good. 29 out of 112 reviews
Rating 6 - Okay. 5 out of 112 reviews
Rating 4 - Poor. 2 out of 112 reviews
Rating 2 - Terrible. 0 out of 112 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, with a excellent view
Stayed 2 nights in Feb 2025

10/10 Excellent

Isaias Concepcion

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente relación calidad-precio
Stayed 1 night in Jan 2025

10/10 Excellent

marion

Liked: Cleanliness, staff & service, property conditions & facilities
Did not like no coffee in room. All else amazing
Stayed 6 nights in Jan 2025

8/10 Good

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Nadezhda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good location, modern room, very clean, nice staff. Unfortunately very noisy, disco music playing outside till after midnight, garbage trucks, motorbikes, and inside hotel slamming doors, thin walls means you hear TV next room. If you want a good night's sleep don't stay here. Honest review January 2025
Stayed 3 nights in Jan 2025

10/10 Excellent

Charline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

HUI

Liked: Cleanliness, staff & service, property conditions & facilities
The room is clean and the staffs are very friendly
Stayed 2 nights in Dec 2024

8/10 Good

Isaias Concepcion

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, buena relación calidad -precio
Stayed 2 nights in Nov 2024

10/10 Excellent

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Ramiro

Liked: Cleanliness, staff & service, property conditions & facilities
hotel staff very friendly and polite
Stayed 1 night in Sep 2024

10/10 Excellent

Rosamaria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Hing

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Next to Zócalo de Puebla Centro/Catedral de Puebla

It was a pleasant stay and extremely centrally located. The rates were very reasonable.
Bed
Stayed 3 nights in Aug 2024

8/10 Good

Merri

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Great location! Clean, spacious room and lovely rooftop terrace, good water pressure. Front desk staff were helpful when asked. I didn't like the pressure to use the bellman when we arrived.
Stayed 2 nights in Aug 2024

6/10 Okay

Gilberta

Stayed 1 night in Jul 2024

8/10 Good

Nicolasa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

Weather was humid and hot , no air conditioning. Room and hotel was clean customer service, very convenient to city center
Stayed 1 night in May 2024

10/10 Excellent

Claudilene

Stayed 1 night in Feb 2025

8/10 Good

Heriberto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El sanitario tenía olor a cañeria, el excusado no drenaba con normalidad Habitación 402 El resto y otras ocasiones todo OK
Stayed 3 nights in Feb 2025

10/10 Excellent

Jose

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy feliz por la comodidad y buen servicio
Stayed 2 nights in Jan 2025

10/10 Excellent

Nancy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Santiago me encanta la terraza es genial para ver y tomar fotos a la catedral, todo está cerca y el personal es súper amable, siempre queremos regresar
Stayed 2 nights in Jan 2025

10/10 Excellent

Eduardo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esta bien la habitación solo que me tocó una cama un poco dura
Stayed 1 night in Jan 2025

10/10 Excellent

Juan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó regresaré pronto
Stayed 1 night in Jan 2025

10/10 Excellent

Karen christel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Liked: Staff & service
Todo muy bien a excepción que escuchabas todo de tus vecinos.
Stayed 2 nights in Jan 2025

8/10 Good

Claudia

Muy buena ubicación en el centro histórico.
Stayed 2 nights in Jan 2025

10/10 Excellent

Guillermo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

excelente

Todo muy bien en el hotel. Limpio, cómodo y el personal muy amable. Solo un pequeño detalle. En los baños hay un enorme escalón que hace muy difícil entrar a bañarse para una persona discapacitada o adulto mayor. Incluso una persona en esa condición puede sufrir un accidente en esos baños. Ojala pronto lo remodelen porque se ve que es un diseño viejo del baño. El hotel es muy centrico y es 100% recomendable quedarse en el.
Stayed 1 night in Jan 2025