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Holiday Inn Express Puebla by IHG

3.5 star property
VIP Access

Choose dates to view prices

Photo gallery for Holiday Inn Express Puebla by IHG

Exterior
Exterior
View from room
Indoor pool
Outdoor banquet area

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Gym
  • Room service
  • Laundry
  • Housekeeping
$68
includes taxes & fees
Aug 29 - Aug 30

Explore the area

View in a map
Blvd. Hermanos Serdan 45, Colonia Amor, Puebla, PUE, 72140
  • Angelopolis Commercial Center
    ‪4 min drive‬
  • Zócalo de Puebla
    ‪5 min drive‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Suite, 1 King Bed

View from room

Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 215 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

1 bedroom, in-room safe, desk, blackout drapes

Standard Room

8.6 out of 10
Excellent
(9 reviews)
  • 215 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(113 reviews)
  • 194 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed

9.2 out of 10
Wonderful
(52 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed (Walk-In Shower)

View from room

Suite, 1 King Bed (Walk-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed (Bath and Walk-In Shower)

1 bedroom, in-room safe, desk, blackout drapes

Suite, 1 King Bed (Bath and Walk-In Shower)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 2 Queen Beds, City View

9.8 out of 10
Exceptional
(10 reviews)
  • 194 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, blackout drapes

Standard Room, 1 King Bed, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 194 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Holiday Inn Express Puebla by IHG

3.5-star Puebla hotel close to Zócalo de Puebla
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free self-serve breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, 24-hour room service, a business center, and conference space are onsite.
Holiday Inn Express Puebla by IHG offers 189 accommodations with laptop-compatible safes and coffee/tea makers. 49-inch Smart televisions come with satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Holiday Inn Express Puebla by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities at this 3.5-star property consist of a 24-hour business center and 17 meeting rooms. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 2067 square feet (192 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite self parking is complimentary.

Holiday Inn Express Puebla by IHG is a smoke-free property.

A complimentary self-serve breakfast is served on weekdays between 6:00 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 17 meeting rooms
  • 2,067 square feet of conference space
  • 24-hour business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Braille/raised signage
  • Elevator (31 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Reception hall
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 49-inch smart TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 9:00 AM to 9:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Hotel Puebla
Holiday Inn Express Puebla
Holiday Inn Express Puebla Hotel Puebla
Holiday Inn Puebla
Puebla Holiday Inn
Holiday Inn Express Puebla Hotel

Holiday Inn Express Puebla by IHG Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1107 out of 1453 reviews
Rating 8 - Good. 253 out of 1453 reviews
Rating 6 - Okay. 58 out of 1453 reviews
Rating 4 - Poor. 15 out of 1453 reviews
Rating 2 - Terrible. 20 out of 1453 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Danny

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We appreciate the extra effort from the staff and will coming back! Thank You for making it a Great trip for me and my wife
Stayed 4 nights in May 2025

10/10 Excellent

Andrés

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Muy bueno
Stayed 1 night in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Ana

Liked: Cleanliness
Stayed 4 nights in Apr 2025

8/10 Good

MARTHA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cool
Stayed 2 nights in Apr 2025

10/10 Excellent

cecilia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 5 nights in Apr 2025

4/10 Poor

Kenya

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nos asignaron una habitación habilitada para discapacitados y el baño se inunda cuando te bañas, se llena el piso de agua hasta la tasa, un encendedor en el lado izquierdo del lavabo esta roto, somos 3 personas en la habitación y sólo habia 2 toallas, en la cafetera sólo habia 1 botella de agua, en la alberca no había suficientes sillas
Stayed 1 night in Apr 2025

10/10 Excellent

jonny

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing Hotel
Stayed 1 night in Apr 2025

10/10 Excellent

Cody, Vermillion

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

10/10 Excellent

Rondelle, Hiram

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 4 nights in Apr 2025

8/10 Good

Juan

Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Stayed 1 night in Apr 2025

10/10 Excellent

Jahaziel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel.
Stayed 1 night in Mar 2025

10/10 Excellent

Cristian

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel , staff is nice and polite . I recommend this place for bussines or pleasure trips.
Stayed 2 nights in Mar 2025

10/10 Excellent

Randy

Stayed 1 night in Mar 2025

10/10 Excellent

Lori

Stayed 1 night in Mar 2025

10/10 Excellent

Roberto Calixto, Naucalpan

Stayed 2 nights in Mar 2025

10/10 Excellent

francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hector F

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

RUBEN

Stayed 1 night in Feb 2025

10/10 Excellent

Roberto Calixto, Naucalpan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Céntrico del lugar donde tenia que ir, cómodo, zona restaurante y plazas comerciales muy cerca
Stayed 1 night in Mar 2025

10/10 Excellent

leo, carson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property with very clean amenities. The staff were top notch for great price. Bravo to Holiday Inn express Puebla
Stayed 6 nights in Feb 2025

10/10 Excellent

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities
This is a great hotel with some great views over the city to the mountains. Staff were very friendly and helpful. I would definitely stay here again
Stayed 5 nights in Jan 2025

10/10 Excellent

ruben, westmont

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the city! Lovely room very comfortable. Great breakfast options
Stayed 1 night in Feb 2025

10/10 Excellent

Walters

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025