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Holiday Inn Puebla Finsa by IHG

4.0 star property

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Photo gallery for Holiday Inn Puebla Finsa by IHG

Indoor pool
View from room
Indoor pool
Property amenity
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot Tub
  • Pool
  • Pet friendly
  • Bar
  • Spa
  • Breakfast available

Explore the area

Map
Lateral Mexico - Puebla: 7719, Rancho Moratilla, Puebla, PUE, 72110
  • Parque del Paseo de Los Gigantes
    ‪11 min walk‬
  • FINSA
    ‪3 min drive‬
  • Galerías Serdán
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Standard Room, 2 Double Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds (View)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds (View)

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

In-room safe, desk, blackout drapes, iron/ironing board

Premium Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Mountain View

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed, Mountain View

  • 495 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 495 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 King Bed

  • 602 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

In-room safe, desk, blackout drapes, iron/ironing board

Suite, 1 Bedroom

  • Sleeps 2
  • 1 Twin Bed

View all photos for Club Room, 2 Double Beds (Club Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Club Room, 2 Double Beds (Club Floor)

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed (Top Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed (Top Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Accessible Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Double Beds, Accessible Bathtub

  • Mountain view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Puebla by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (1177)
The price is $58
per night
$69 total
includes taxes & fees
Mar 3 - Mar 4
Holiday Inn Express Puebla by IHG

About this property

Holiday Inn Puebla Finsa by IHG

4-star Puebla hotel with restaurant
This smoke-free hotel features a full-service spa, an indoor pool, and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Puebla Finsa by IHG offers 131 air-conditioned accommodations with safes and complimentary bottled water. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a steam room and a fitness center.
Holiday Inn Finsa Spa has 2 treatment rooms including rooms for couples. Services include massages. The spa is open daily.
In addition to a full-service spa, Holiday Inn Puebla Finsa by IHG features an indoor pool and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 4-star property offers access to a business center and meeting rooms. Event facilities measuring 850 square feet (79 square meters) include conference space. This business-friendly hotel also offers a fitness center, a steam room, and spa services. Onsite self parking is complimentary.

Holiday Inn Puebla Finsa by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11 AM.
Las Meninas - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible van parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 260 for adults and MXN 260 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Las Meninas

Things to do

  • Full-service spa
  • Gym
  • Indoor pool
  • Spa tub
  • Steam room

Family friendly

  • Crib (surcharge)
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Turndown service

Business services

  • 850 square feet of conference space
  • Business center
  • Meeting rooms

Full-service spa

  • 2 treatment rooms
  • Couples treatment rooms
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator (50 inch wide door)
  • Pool access ramp on site
  • Pool hoist on site
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 2007
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Crib (surcharge)
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Safe
  • Washing machine

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 714 per accommodation, per stay, plus a one-time cleaning fee of MXN 714 and a deposit of MXN 3000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for MXN 416.50 per day
Cribs (infant beds) are available for MXN 416.50 per day

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 for adults and MXN 260 for children
  • Pet deposit: MXN 3000 per stay
  • Pet fee: MXN 714 per accommodation, per stay plus MXN 714 one-time cleaning fee
  • Service animals are exempt from fees
  • Crib (infant bed) fee: MXN 416.50 per day
  • Rollaway bed fee: MXN 416.50 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Finsa
Holiday Inn Finsa Hotel
Holiday Inn Finsa Hotel Puebla
Holiday Inn Finsa Puebla
Holiday Inn Puebla
Holiday Inn Puebla Finsa
Holiday Inn Puebla - Parque Industrial Finsa Hotel Puebla
Holiday Inn Puebla Finsa Hotel
Puebla Holiday Inn

Holiday Inn Puebla Finsa by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 453 out of 640 reviews
Rating 8 - Good. 134 out of 640 reviews
Rating 6 - Okay. 30 out of 640 reviews
Rating 4 - Poor. 12 out of 640 reviews
Rating 2 - Terrible. 11 out of 640 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Adriana

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente hotel
Stayed 2 nights in Sep 2024

10/10 Excellent

Cecilia

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are very friendly
Stayed 2 nights in Sep 2024

10/10 Excellent

ernestina

Stayed 1 night in Aug 2024

6/10 Okay

Juan Carlos

Traveled with family and small children, Business traveler, Traveled with partner, Traveled with family
It was outdated
Stayed 1 night in Jul 2024

10/10 Excellent

Gerardo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hi
Stayed 1 night in Jun 2024

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything! The bed was so comfortable!
Stayed 1 night in Jun 2024

10/10 Excellent

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Brenda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
The hotels, beautiful, the service was excellent, the rooms are very spacious, AC and Wi-Fi working perfectly fine, it’s right by the highway towards Veracruz so it’s very convenient. The breakfast was delicious and affordable.
Stayed 1 night in Jun 2024

10/10 Excellent

Armando

Stayed 1 night in Jun 2024

8/10 Good

Kimberly

Stayed 3 nights in Jun 2024

8/10 Good

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Everything was great… except: I chose this property even though it was much farther than other hotels to the place we had to be everyday. I did so because it was listed as having a jacuzzi hot tub. This was important to me because my son was playing in a tournament and needed to be able to soothe and rest his tired muscles in the hot water each night. As it turns out, the hotel doesn’t really have a hot tub. It is just a small pool that is the same temperature as the big pool. While it’s not cold, it definitely isn’t hot. I feel very misled by the amenities list.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

8/10 Good

Bridget

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked swimming.
Stayed 1 night in May 2024

6/10 Okay

Hoi Kei

Stayed 3 nights in Feb 2024

8/10 Good

Noel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Wasim

Traveled with partner
Liked: Amenities
Wonderful hotel and staff. it is difficult to get there Heavy and noisy traffic around .
Stayed 3 nights in Nov 2023

10/10 Excellent

Echo

Stayed 3 nights in Oct 2023

8/10 Good

Jose, Mexico

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
at teh reseption at teh moment of teh check out, the person did notgeive me the recip, and I was distracted, and did not ask for it, can you help me to receive the receipe pay in full?
Stayed 2 nights in Oct 2023

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
COLD place with no heating
No heating (thermostat was locked, technician came and unlocked it but air always came out COLD, in the end they admitted it is just not equipped to heat, BEWARE!). No bathrobes or slippers available. Limited and out of reach electric plugs.
Stayed 1 night in Jul 2023

10/10 Excellent

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is located in an amazing spot since it avoids most of the traffic of the city while also enabling quick connections to the inside part of town. Staff, facilities and amenities are definitely top rated.
Stayed 1 night in Jun 2023

10/10 Excellent

Courtney

Liked: Cleanliness
Stayed 2 nights in May 2023

10/10 Excellent

G

Stayed 2 nights in Apr 2023

10/10 Excellent

Alejandro

Stayed 3 nights in Apr 2023

10/10 Excellent

Oswaldo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2023

10/10 Excellent

Ulises

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Next to the highway, so if you are on a trip from Mexico-City to Veracruz or simmilar this is your place to stay, but if you are interested in visitin the city of Puebla you might consider somewhere more centric. Overall is a nice hotel, clean and friendly never to crowded and with spacious rooms.