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Hotel 5 de Mayo

3.0 star property

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Photo gallery for Hotel 5 de Mayo

Indoor pool, sun loungers
Property amenity
Lobby
Down comforters, in-room safe, desk, laptop workspace
Exterior

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Gym
  • Pool
  • Breakfast included
  • Room service
  • Parking included

Explore the area

Map
BLV 5 DE MAYO 404, COL XANENETLA, Puebla, PUE, 72290
  • Zócalo de Puebla
    ‪20 min walk‬
  • Puebla Cathedral
    ‪5 min drive‬
  • Centro Expositor
    ‪6 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪36 min drive‬

Room options

View all photos for Deluxe Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Room

  • 646 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Triple Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Triple Room

  • 861 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Twin Bed

View all photos for Junior Suite

Down comforters, in-room safe, desk, laptop workspace

Junior Suite

  • 969 sq ft
  • Sleeps 3
  • 2 King Beds

View all photos for Deluxe Double Room

Down comforters, in-room safe, desk, laptop workspace

Deluxe Double Room

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Premier Suite

Down comforters, in-room safe, desk, laptop workspace

Premier Suite

  • 969 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Outdoor pool

NH Puebla Centro Histórico

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1137)
The price is $45
per night
$54 total
includes taxes & fees
Mar 24 - Mar 25
NH Puebla Centro Histórico

About this property

Hotel 5 de Mayo

3-star hotel in Puebla Historic Center
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a bar/lounge. Free continental breakfast, free WiFi in public areas, and free valet parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room. Change of towels is available on request.
Hotel 5 de Mayo offers 59 accommodations with safes and complimentary bottled water. Beds feature down comforters. 45-inch Smart televisions come with cable channels.

Bathrooms include rainfall showerheads, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.
Hotel 5 de Mayo features an indoor pool and a 24-hour fitness center. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This 3-star property offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a terrace, tour/ticket assistance, and concierge services. Onsite self parking and valet parking are complimentary.

Hotel 5 de Mayo is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (28 inch wide door)
  • Lever door handles
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (39 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchair-width doorways

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 45-inch smart TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Tuesday, Wednesday, Thursday, Friday, and Saturday:
  • Dining venue(s)
  • Fitness facility

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a smoke detector
Property Registration Number Modernizacion en Infraestructura Hormigon

Property is also known as

Hotel 5 Mayo Puebla
Hotel 5 Mayo
5 Mayo Puebla
Hotel 5 de Mayo Hotel
Hotel 5 de Mayo Puebla
Hotel 5 de Mayo Hotel Puebla

Hotel 5 de Mayo Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 760 out of 1003 reviews
Rating 8 - Good. 166 out of 1003 reviews
Rating 6 - Okay. 40 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Luis

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel with international quality - great location - excellent service
Stayed 1 night in Dec 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful and attentive staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

Grace

Traveled with partner
Liked: Amenities
Wonderful staff. Clean room and everything that is need is just call away. We would stay again.
Stayed 1 night in Nov 2024

10/10 Excellent

Lolita

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, good food, very clean but location is not very good.
Stayed 3 nights in Oct 2024

10/10 Excellent

lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
House keeping was on point. Great staff able to assist. The breakfast was so great!! I would definitely stay here again.
Stayed 4 nights in Oct 2024

10/10 Excellent

Sergio A

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great spacious room and a great full breakfast. Friendly and helpful staff.
Stayed 1 night in Oct 2024

10/10 Excellent

juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Sergio A

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the breakfast choices, friendly staff, room was spacious and clean. We love walking everywhere and liked that the historic/zocalo area where within a reasonable walking distance (10-15 mins.) I will be recommending this place to anyone and everyone.
Stayed 5 nights in Sep 2024

10/10 Excellent

Gabino

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Execellent!
Stayed 1 night in Sep 2024

8/10 Good

Andrea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy bueno
Stayed 3 nights in Sep 2024

10/10 Excellent

Beatriz

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Property was well maintained.
Stayed 5 nights in Sep 2024

8/10 Good

aida

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy cómodo y amplia la habitación, el desayuno excelente, considero deben comprar nuevos colchones por lo menos en nuestra habitación y también una nueva secadora para blancos ya que las sabanas tenían un olor a quemado
Stayed 2 nights in Sep 2024

6/10 Okay

Gary

Liked: Cleanliness
Stayed 2 nights in Sep 2024

10/10 Excellent

Froylan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, clean rooms, excellent breakfast.
Stayed 1 night in Aug 2024

6/10 Okay

donald, Sam Diego

Traveled with partner
Liked: Cleanliness, staff & service
Nothing to rate this hotel above 3 stars.
Stayed 4 nights in Jun 2024

10/10 Excellent

zhangyu

Stayed 1 night in Jul 2024

8/10 Good

Victoria

Stayed 1 night in Jun 2024

2/10 Terrible

Azucena

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the Forts experience
Stayed 1 night in Jun 2024

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly
Stayed 2 nights in Jun 2024

10/10 Excellent

Daryl, Shawnigan Lake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second time I’ve stayed at this property absolutely outstanding, Staff are incredibly good, Breakfast is excellent and included, Rooms are incredibly comfortable and spacious. Very nice accommodation our first choice in Puebla
Stayed 1 night in Jun 2024

8/10 Good

Rabea

Liked: Cleanliness, property conditions & facilities, room comfort
Good Hotel, large size room. But the area surrounding not attractive
Stayed 2 nights in May 2024

2/10 Terrible

meizhu

Disliked: Cleanliness, amenities, property conditions & facilities
There was a bedbud. We got bitten We woke up at 1 am They just offer a changing room for us. We had pics
Stayed 1 night in May 2024

10/10 Excellent

Maria

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2024