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Hotel Andante

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Andante

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk
Standard Double Room | View from room
Lobby sitting area
Interior
Bar (on property)

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Gym
  • Breakfast available
  • Pet friendly
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
2 Oriente 15, Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    2 min walk
  • Santo Domingo Church
    4 min walk
  • Rosario Chapel
    4 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Basic Room (Minuet)

Premium bedding, minibar, in-room safe, desk

Basic Room (Minuet)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Standard Room, 1 King Bed

  • 301 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Premium bedding, minibar, in-room safe, desk

Standard Double Room

  • 409 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Premium bedding, minibar, in-room safe, desk

Junior Suite, 1 King Bed

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Double Suite Deluxe With Street View

Premium bedding, minibar, in-room safe, desk

Double Suite Deluxe With Street View

  • Sleeps 4
  • 2 Queen Bed(s)

View all photos for Room Standard

Premium bedding, minibar, in-room safe, desk

Room Standard

  • Sleeps 2
  • 1 King Bed(s)

View all photos for Double Suite Junior

Premium bedding, minibar, in-room safe, desk

Double Suite Junior

  • Sleeps 2
  • 1 King Bed(s)

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1109)
The price is $56
per night
$67 total
includes taxes & fees
Dec 11 - Dec 12
NH Puebla Centro Histórico

About this property

Hotel Andante

3.5-star hotel in Puebla Historic Center
A restaurant, a fitness center, and a coffee shop/cafe are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a business center, concierge services, and dry cleaning.
Hotel Andante offers 19 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The hotel offers a restaurant and a coffee shop/cafe. Wired and wireless Internet access is complimentary. A business center is on site at this 3.5-star property. This Baroque hotel also offers a fitness center, a library, and a terrace.

Hotel Andante is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 1:00 PM.
Bistró Café Amadeus - Onsite bistro.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Offsite parking available (MXN 320 per day)

Food and drink

  • Daily continental breakfast available 7:30 AM to 1:00 PM for a fee: MXN 115 for adults and MXN 115 for children
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Bistró Café Amadeus

Things to do

  • Bicycle rentals
  • Gym
  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center

Outdoors

  • Terrace

Spa

  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Baroque architecture
  • Smoke-free property

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: noon
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 300 per pet (varies based on length of stay)
Service animals are welcome, and are exempt from fees
Welcoming dogs only

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 1000

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately MXN 115 for adults and MXN 115 for children
  • Nearby parking fee: MXN 320 per day (1640 ft away)
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property may require a 1-night deposit for any bookings where payment for the stay will be made on site instead of at the time of booking.

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property

Property is also known as

Andante Puebla
Hotel Andante Puebla
Hotel Andante Hotel
Hotel Andante Puebla
Hotel Andante Hotel Puebla

Hotel Andante Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 150 out of 229 reviews" "
Rating 8 - Good. 61 out of 229 reviews" "
Rating 6 - Okay. 11 out of 229 reviews" "
Rating 4 - Poor. 4 out of 229 reviews" "
Rating 2 - Terrible. 3 out of 229 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

6/10 Okay

Raghunath

Disliked: Staff & service
Let me tell you why we are disappointed. When we booked online the only question was do you need smoking or non smoking. there was no question/option about AC / non AC. First night we could not sleep even for a minute as the room was without AC . we talked to manager wo said there was no AC room available. second day with lots of request they gave us AC room but charged additional US $ 43 for a night. very angry.
Stayed 2 nights in May 2024

8/10 Good

Caralee

Traveled with group
Liked: Staff & service, room comfort
Stayed 2 nights in Jan 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in the heart of Centro Histórico, a few rough edges but if you are on a budget it is a great option and staff are wonderful.
Stayed 7 nights in Dec 2023

6/10 Okay

Marie

Traveled with partner
Liked: Cleanliness, staff & service
My husband and I differ on our opinion of our stay here. He and I both liked it for the convenience and its proximity to the park (zocalo) and general area, such as close to Starbucks and also The Italian Coffee company. I liked how it was close to many shops to shop at. We were disappointed in the internet at this hotel. We had trouble connecting and staying connected. If you are in a situation where your smart phone didn't work or you had no service and needed wi-fi be aware that this may not be the best place for this reason. I had to run to Starbucks just to contact another family member someplace else through Whatsapp. The place is generally clean and the beds were comfy, I had no idea that they served breakfast here, something that the desk clerk in the small lobby didn't inform me. It is a light breakfast, and so if you are good with a ham and Swiss croissant with coffee--you should be fine. The bathroom was clean, but the towels are a little old/worn and the bathroom lacked floor mats.

10/10 Excellent

Yeny

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
muy bonito hotel, la senorita de la tarde con lentes, se me olvido su nombre. Ella nos hizo sentir en casa, y nos explico la historia del hotel y las hermosas pinturas del hotel. Fue super atenta con nosotras, ya que era la primera vez que nos quedamos en el centro de Puebla. Ella tambien nos dio informacion sobre los eventos en Puebla y nos ordeno taxi para el aeropuerto,para el dia siguiente.Ya es el hotel preferido de mi mama cuando regrese a Puebla. Muchisimas gracias por ser tan linda con nosotras y por ayudarle ami mama!!

10/10 Excellent

Yolanda

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Oct 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

10/10 Excellent

TOMAS GERARDO GARCIA

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tuvimos una estancia muy agradable en el Hotel Andante. La ubicación del hotel es perfecta para caminar por el centro de Puebla y visitar el zócalo, museos y llegar al punto de encuentro para salidas a Tours (zócalo de Puebla) Excelente atención por parte del personal tanto en la recepción y el servicio a la habitación como de la limpieza del cuarto. Sin duda alguna, ¡regresaríamos!
Stayed 7 nights in Aug 2023

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and vlean
Stayed 3 nights in Aug 2023

10/10 Excellent

Jessica

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

8/10 Good

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jul 2023

2/10 Terrible

Matthew

Traveled with partner
Disliked: Staff & service
A warning to all Americans. Do NOT stay at this hotel. I booked my stay through Expedia. They asked for my card upon my arrival, I assumed it was for incidentals. They charged me a second time. When I noticed the charge i confronted management. They said they would call Expedia and fix it. I ended up having to call Expedia only to find out the hotel never attempted to refund my money. Now I must wait 7 business days for my refund. I budgeted exactly what I needed for this trip and this hotel screwed me over big time. DO NOT STAY HERE. Aside from the double charging, the AC’s don’t work, room service is terrible, and there’s an extremely loud night club across the street that goes hard until 4am. Trust me, just find another hotel.
Stayed 4 nights in May 2023

10/10 Excellent

HELEN

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the Adante Hotel. Very unique decor throughout. The staff was exceptional!! Would return😊
Stayed 2 nights in Feb 2023

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very lovely boutique hotel in the heart of Puebla! The music and art theme are carried throughout the property, with classical music heard everywhere! Finally, background music that isn't head-throbbing! A fine hotel!
Stayed 4 nights in Feb 2023

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Creative and quirky space
Stayed 2 nights in Feb 2023

10/10 Excellent

Valerie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very helpful and the hotel decor is fascinating. The rooms are spacious and there are comfortable places to lounge in the common areas. The coffee and breakfast at the hotel are also very good.
Stayed 4 nights in Jan 2023

6/10 Okay

adelaida

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Bathroom not clean, carpets dirty fewroom amenities
Stayed 1 night in Jan 2023

8/10 Good

Terrance

Stayed 2 nights in Nov 2022

4/10 Poor

Melina

Traveled with partner
Toda la parte del lobby huele a comida todo el dia, el estacionamiento esta suoer lejos y es muy incomodo tener que ir caminando a dejar y recoger el auto, Mi habitación no tenia Aire acondicionado y fue muy incomoda mi estancia
Stayed 1 night in Nov 2022

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service
Me encanto el Hotel Muy callado muy céntrico el personal del hotel muy amable Mis dos noches las pasé de maravilla si volvería a este lugar
Stayed 2 nights in Oct 2022

10/10 Excellent

Ian

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and awesome theme decor
Stayed 1 night in Oct 2022

10/10 Excellent

Diane

Stayed 1 night in Aug 2022

10/10 Excellent

Agustina

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I like the location, rooms are clean
Stayed 2 nights in May 2022

10/10 Excellent

Tyler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, comfortable, walkable, safe
Stayed 7 nights in May 2022