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Hotel Casa Abolengo

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Casa Abolengo

Fountain
Reception
Courtyard
Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds
Room, 1 King Bed | Desk, iron/ironing board, cribs/infant beds

Reviews

8.2 out of 10

Very good

Popular amenities

  • Bar
  • Breakfast included
  • Parking available
  • Room service
  • Laundry
  • 24/7 front desk

Explore the area

Map
Av. 7 Oriente #209, Col. Centro, Puebla, PUE, 72000
  • Los Sapos Bazaar
    3 min walk
  • Zócalo de Puebla
    3 min walk
  • Palafoxiana Library
    4 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Room, 1 King Bed

Desk, iron/ironing board, cribs/infant beds

Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds

Room, 2 Double Beds | Desk, iron/ironing board, cribs/infant beds

Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Suite, 2 Double Beds | Desk, iron/ironing board, cribs/infant beds

Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Desk, iron/ironing board, cribs/infant beds

Suite, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed | Desk, iron/ironing board, cribs/infant beds

Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About this property

Hotel Casa Abolengo

3-star hotel in Puebla Historic Center
A restaurant, a bar/lounge, and self parking are available at this hotel. Free full breakfast and free WiFi in public areas are also provided. Additionally, concierge services, laundry facilities, and a 24-hour front desk are onsite.
Hotel Casa Abolengo offers 25 accommodations with complimentary bottled water and complimentary toiletries. 32-inch flat-screen televisions come with cable channels. Bathrooms include showers. Irons/ironing boards and hair dryers can be requested. Cribs/infant beds are also available. Housekeeping is provided daily.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. A computer station is located on site and wireless Internet access is complimentary.

This business-friendly hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Onsite parking is available (surcharge).

A complimentary full breakfast is served each morning between 8 AM and noon.
Stridon - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (USD 10 per day)
  • Extended parking on site (surcharge)

Food and drink

  • Free full breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Stridon

Family friendly

  • Crib
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Terrace

Spa

  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

More

  • Reception hall

Room amenities

Bedroom

  • Crib

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in time starts at 1:00 PM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 2:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Casa Abolengo Puebla
Hotel Casa Abolengo
Casa Abolengo Puebla
Casa Abolengo
Hotel Casa Abolengo Hotel
Hotel Casa Abolengo Puebla
Hotel Casa Abolengo Hotel Puebla

Hotel Casa Abolengo Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 17 out of 44 reviews" "
Rating 8 - Good. 16 out of 44 reviews" "
Rating 6 - Okay. 7 out of 44 reviews" "
Rating 4 - Poor. 4 out of 44 reviews" "
Rating 2 - Terrible. 0 out of 44 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Brenda M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location, service, food.
Excellent service, the food is very good. All the people who work there have an excellent service attitude. Casa Abolengo is in Centro Historico, close to many attractions, restaurants, tours. Definitely recommend it.

8/10 Good

Richard, New York City

Liked: Cleanliness, staff & service, property conditions & facilities
Although the room was chilly and did not have traditional windows, the room's historic atmosphere and design were wonderful, the hotel had a great atmosphere, and the staff were extremely friendly and helpful.

6/10 Okay

WILLIAM, Jersey City

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Charming but noisy!
Room was very NOISY, with much car traffic, on weekend I stayed there was a party until 4 am.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
A bit noisy but charming Staff were great!

8/10 Good

ROBERT

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Andrea, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful, clean hotel close to city center
We had a great time at Casa Abolengo. The staff were very friendly and helpful. The rooms were clean and a beautiful, more traditional style. The location was close to the zocalo and walking distance to the markets and other central areas (next door to the best museum in Puebla). We rated the hotel 4 instead of 5 stars because there was no Wi-Fi and we couldn't get access to our cell phone data inside of our room (we had to go to the courtyard area). Also, the noise in the courtyard could be heard inside of our room (it didn't bother us much, but it might bother others).

4/10 Poor

Stephsnie, Sacramento CA

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Not 3 star but good location
Colonial style hotel with little light and low doorways. Suite had jacuzzi but not enough hot water to fill. Shower sprayed the whole bathroom and quite slippery. Room like a cave and cold. Ask for extra blanket. Nice breakfast included and open patio cute. Nice employees. Will not return. There are many alternatives.

6/10 Okay

CESAR, Ciudad de México

Liked: Staff & service
Disliked: Cleanliness
Excelente ubicación, lo demás puede mejorar
El edificio es muy bonito, pero la habitación no estaba bien aseada y olía a humedad.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
En general recomendable.
Lo positivo del hotel es que se encuentra en una zona muy céntrica, todo el personal es muy amable, fue algo que me gustó ya que viajé sola. La habitación no estaba lista cuando llegué pero se apuraron a hacer la limpieza. Para considerar, se escucha mucho el ruido de otras habitaciones o bien de fuera.

10/10 Excellent

Goncalves, France

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
accueillant serviable
Très bien personnel serviable et arrangeant ma femme se sentait mal ils nous ont proposé une chambre avant l'heure de check in de plus le gérant propose une carte avec explications des visites touristiques enfin nous devions partir très tôt avant l'heure du petit déjeuner ils se sont arrangés et nous avons eu notre petit déjeuner avant l'heure du fait maison en plus à conseiller

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
部屋が広くてベッドも大きい
部屋は広くてベッドも大きく快適、雰囲気もよかった。 フロントスタッフも笑顔が素敵でとても丁寧に対応してくれて気持ちよかった。 Wifiは無料だが、部屋内では電波が届きにくくほぼ使えなかったのが残念。 通路の天井が低く夜暗くて見えず頭を打った。危なそうなところは明かりを照らしてほしい。

8/10 Good

Verónica

Liked: Cleanliness

10/10 Excellent

michelle, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Visita en Puebla
Muy buena la atención, en zona céntrica, incluye desayuno, un poco complicado el wifi en las habitaciones, pero el resto ok.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
buena ubicación
buena

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito hotel, sólo le falta estacionamiento propio porque el más cercano está a una calle de distancia, aunque el hotel paga pensión nocturna, no deja de ser una gasto extra las horas que lo dejes durante el día.

8/10 Good

Marit, Nijmegen

Liked: Staff & service, property conditions & facilities
Prima hotel
Prima hotel met vriendelijk personeel. Wel veel geluidsoverlast van andere gasten.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lindo hotel en el centro de Puebla
La atención del personal fue excelente, así como la limpieza de las instalaciones. Las habitaciones tienen un estilo y una decoración rústica y son muy cómodas. El desayuno incluido con la habitación es excelente para empezar el día con mucha energía. El personal tanto de la recepción como del restaurante es muy amable y servicial.

10/10 Excellent

Nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

JOEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Erick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

6/10 Okay

Andrew, Michigan

Liked: Cleanliness, staff & service, property conditions & facilities
Charm in the historico centro.
It is a colonial building 300-400 years old. The charm is tangible. Our room had no windows and the lighting was inadequate. We did have plenty of room. The breakfast was great and the staff very helpful. three blocks from the zocalo.

10/10 Excellent

YAEL, MEXICO DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EXCELENTE HOTEL
MI ESTANCIA FUE DE LO MAS PERFECTO, TODO AGRADABLE, EL PERSONAL EXCELENTE FUERON LAS MEJORES VACACIONES Y TODO GRACIAS AL HOTEL, LA COMIDA DELICIOSA, LA HABITACIÓN DE LO MAS LIMPIO, ORDENADO, CÓMODO..... NO PUEDO DECIR MAS, EXCELSO!!!!!!!!!!!!!!!!!!!!!

10/10 Excellent

Alfonso, CDMX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente estancia
Las habitaciones son amplias y muy bonitas, el personal muy amable. Muy céntrico, se puede andar a pie y encontrar todo a la mano.

8/10 Good

JUAN CARLOS

Disliked: Cleanliness, staff & service, room comfort
Bien situado
Agradable hotel, cercano a zona turística, huele un poco a humedad ya que es una casa vieja rehabilitada. Lo mejor ha sido la gente tan amable que trabaja en el hotel. El wifi no funciona en las habitaciones.

10/10 Excellent

Gaby, México DF

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
lindo y pequeño hotel, muy cerca de todo
El hotel es pequeño, rústico y muy lindo. Súper cerca de todo los sitios interesantes en el centro de Puebla, se puede caminar a todas partes. La limpieza es impecable, las habitaciones son muy cómodas, el personal muy amable y los precios accesibles. Muy recomendable