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Hotel Casa de la Audiencia

3.5 star property

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Interior
Front of property
Junior Quadruple Room, Park View | Premium bedding, down comforters, minibar, in-room safe
Premium bedding, down comforters, minibar, in-room safe
Property grounds

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • 24/7 front desk
  • Laundry
  • Free WiFi
  • Parking included

Explore the area

Map
morelos #7, Atlixco, PUE, 74200
  • Atlixco Square
    ‪2 min walk‬
  • Lighted Village
    ‪5 min walk‬
  • 5 de Mayo Brewery
    ‪10 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪44 min drive‬

Room options

Exclusive Single Room

  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, 1 King Bed

Standard Suite, 1 King Bed | Premium bedding, down comforters, minibar, in-room safe

Standard Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Exclusive Room

  • Park view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite, Multiple Beds

Premium bedding, down comforters, minibar, in-room safe

Superior Suite, Multiple Beds

  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Junior Suite, 2 Double Beds

Premium bedding, down comforters, minibar, in-room safe

Junior Suite, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Casa de la Audiencia

3.5-star Atlixco hotel with rooftop terrace
This smoke-free hotel features a rooftop terrace, spa services, and a microwave in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Hotel Casa de la Audiencia offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and espresso makers. Beds feature down comforters and premium bedding. 49-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and blackout drapes/curtains. In-room massages and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include deep-tissue massages, hot stone massages, sports massages, and facials.
Hotel Casa de la Audiencia features a rooftop terrace, spa services, and tour/ticket assistance. Public areas are equipped with complimentary wireless Internet access. This Atlixco hotel also offers laundry facilities, dry cleaning/laundry services, and complimentary use of a nearby fitness facility. Limited complimentary onsite parking is available on a first-come, first-served basis. Guests can use the health club at a partner property.

Hotel Casa de la Audiencia is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Free secured self parking on site
  • Limited onsite parking (max 1 space per unit)
  • Onsite parking includes off-street options

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Rooftop terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • In-room massages
  • Prenatal massages
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (31 inches high)

More

  • 2 floors
  • Built in 1580
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 49-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Espresso maker
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:30 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Parking height restrictions apply

Property is also known as

Hotel Casa Audiencia
Hotel Hotel Casa de la Audiencia Atlixco
Atlixco Hotel Casa de la Audiencia Hotel
Hotel Hotel Casa de la Audiencia
Hotel Casa de la Audiencia Atlixco
Hotel Casa Audiencia Atlixco
Casa Audiencia
Casa Audiencia Atlixco
Mexico - Puebla
Hotel Casa de la Audiencia Hotel
Hotel Casa De La Audiencia Atlixco
Hotel Casa de la Audiencia Hotel Atlixco

Hotel Casa de la Audiencia Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 108 out of 130 reviews
Rating 8 - Good. 17 out of 130 reviews
Rating 6 - Okay. 4 out of 130 reviews
Rating 4 - Poor. 1 out of 130 reviews
Rating 2 - Terrible. 0 out of 130 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Yessenia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Experience here was great! Would definitely recommend this stay inn. Air Conditioned and room was cleaned everyday of our stay! (1 week)
Stayed 10 nights in Feb 2025

10/10 Excellent

Alejandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were friendly and attentive. The room was beautiful, comfortable and clean. Right in the heart of the zocalo with places to eat and shop within walking distance. The coffee across the street at the Italian Coffee shop was delicious!!! The hotel is worth the price. I hope to return in the near future.
Stayed 4 nights in Jan 2025

10/10 Excellent

Fernando

Stayed 1 night in Dec 2024

10/10 Excellent

Alethea

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El personal muy atentos , los cuartos muy limpos
Stayed 6 nights in Dec 2024

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

4/10 Poor

Claudia

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Terrible service they make the guest wait until they check the room make sure everything is there. Then the lady at the front desk told me in front all the people in the lobby that the face towel was missing and maybe by accident I put it on my luggage!!!! I told her that I left it in the shower, she sent someone to check then she apologized to me.. that’s ridiculous and embarrassing!!!! Then I left a very light mark on d towel because I die my hair (3 weeks ago) she charged me $50 USD for the towel!!! 😡😡 ( and they keep d towel) So ladies bring ur own towel to this place !!!
Stayed 1 night in Nov 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service
We will be back!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Loiza

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff, very clean, and in a beautiful area. 10/10.
Stayed 2 nights in Oct 2024

10/10 Excellent

Mauricio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very attractive staff.
Stayed 2 nights in Oct 2024

8/10 Good

Samantha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located on the town square which is very quaint and pretty. Very walkable to restaurants. The hotel is extremely clean. Rooms are nicely decorated. There are no closets or drawers in the room for clothing.
Stayed 2 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved everything about Atlixco.
Stayed 3 nights in Jul 2024

10/10 Excellent

Humberto

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was beautiful and clean. The staff was super nice and helpful. We would definitely come back and stay.
Stayed 3 nights in Jul 2024

10/10 Excellent

Gustavo

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Fantastic place to stay.
Stayed 3 nights in Jun 2024

10/10 Excellent

Alejandro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and convenient location right in the town main plaza.
Stayed 1 night in May 2024

10/10 Excellent

Marisol

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excelente ubicación. Staff muy amable y los cuartos amplios y limpios.
Stayed 1 night in Apr 2024

8/10 Good

G

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Ricardo

Stayed 2 nights in Feb 2024

8/10 Good

Andres

Stayed 1 night in Feb 2024

10/10 Excellent

Apolinar

Stayed 1 night in Jan 2024

10/10 Excellent

Blanca

Stayed 2 nights in Dec 2023

8/10 Good

Guadalupe

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 8 nights in Jun 2023

10/10 Excellent

Carlos

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the hotel. It was very nice and clean. Cost was high, but I believe it was worth it. They have good restaurants all around and convenience stores near by. Across the street from the Zocalo.
Stayed 3 nights in Jun 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2023

8/10 Good

Irma

Stayed 2 nights in May 2023

10/10 Excellent

Alan

Stayed 7 nights in Apr 2023