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Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Premium Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Junior Quadruple Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Suite, 1 King Bed

Bed Count 1 King Bed Maximum Occupancy 2 Max

Quadruple Room, Balcony

Bed Count 2 King Beds Maximum Occupancy 4 Max

Suite, 1 King Bed, Balcony

Bed Count 1 King Bed Maximum Occupancy 2 Max

Hotel Amenities

Property Features

Hotel Casa De La Palma features multilingual staff, tour/ticket assistance, and coffee/tea in a common area. Public areas are equipped with complimentary wireless Internet access. For a surcharge, an area shuttle within 200 km is available to guests. This historic hotel also offers dry cleaning/laundry services, express check-in, and express check-out.

Hotel Casa De La Palma is a smoke-free property.

  • Free use of nearby fitness center
  • Distance from property (ft) 98
  • Express check-in
  • Area shuttle (surcharge)
  • Number of meeting rooms - 1
  • Long-term parking (surcharge)
  • Coffee/tea in common areas
  • Wheelchair accessible – no
  • Distance from property (meters) 30
  • 24-hour front desk
  • Parking (limited spaces)
  • Porter/bellhop
  • Express check-out
  • Tours/ticket assistance
  • Year Built - 1715
  • Total number of rooms - 16
  • Number of floors - 3
  • Dry cleaning/laundry service
  • Free WiFi
  • Number of buildings/towers - 1
  • Smoke-free property
  • Multilingual staff

Room Amenities

Hotel Casa De La Palma offers 16 accommodations, which are accessible via exterior corridors and feature hair dryers and complimentary toiletries. Each accommodation is individually furnished and decorated. Beds feature memory foam mattresses. 36-inch flat-screen televisions come with cable channels. Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

  • Television
  • Daily housekeeping
  • Phone
  • Free local calls
  • Private bathroom
  • Free toiletries
  • Hair dryer
  • Iron/ironing board (on request)
  • Access via exterior corridors
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • HDTV
  • Free WiFi
  • Individually furnished
  • Individually decorated
  • Memory foam mattress
  • TV size: 36
  • TV size measurement: inch
  • Towels provided
  • Bedsheets provided
  • Number of bathrooms - 1
  • Number of beds 1
  • Shampoo
  • Toilet paper
  • Local maps
  • Guidebooks or recommendations
  • Wardrobe or closet
  • Toothbrush and toothpaste not available
  • Change of towels (on request)
  • Change of bed sheets (on request)

Parking

Long-term parking (surcharge) , Parking (limited spaces)

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Food & Drink

Restaurante HCP - Onsite restaurant.

Nearby Activities

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golf lessons available nearby
  • Skydiving nearby
  • Ecotours nearby
  • Golfing nearby

Hotel Policies

Payment types

Fees

Optional extras

  • Extended parking fee: MXN 150 per night
  • Nearby parking fee: MXN 150 per day (98 ft away)
  • Pet fee: MXN 300 per pet, per night
  • Late check-out fee: MXN 1 (subject to availability)
  • Crib (infant bed) fee: MXN 400 per day
  • Rollaway bed fee: MXN 400 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Check-in

Check-in time starts at 3 PM

Check-in time ends at 7:00 PM

Minimum check-in age is: 18

Check-out

Check-out time is noon

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Minimum Spring Break check-in age is 15 years old

The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation

This property accepts credit cards and cash

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. Minimum Spring Break check-in age is 15 years old. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, and cash.

Property is cleaned with disinfectant

Pets allowed in specific rooms only

Debit cards not accepted

Property does not follow sanitization practices of any association

Staffed front desk

Social distancing measures are in place

Guest accommodation is sealed after cleaning

Property follows regional sanitization guidelines National Guidelines for reopening Tourism (Mexico)

Electrostatic spray is used for disinfection

No elevators

Property confirms they are implementing enhanced cleaning measures

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Parking height restrictions apply

Commonly-touched surfaces are cleaned with disinfectant

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 400 per day.
  • Cribs (infant beds) are available for MXN 400 per day.

Pet Policy

  • Pets allowed for an extra charge of MXN 300 per pet, per night
  • Specific rooms only
  • Pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

We should mention

Only registered guests are allowed in the guestrooms.

This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Parking height restrictions apply.

Hotel Names

  • Casa Palma Puebla
  • Hotel Casa Palma
  • Hotel Casa Palma Puebla
  • Casa De La Palma Hotel Puebla
  • Hotel Casa De La Palma Hotel
  • Hotel Casa De La Palma Puebla
  • Hotel Casa De La Palma Hotel Puebla

Hotel Reviews

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