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Hotel Casa Monarca

3.0 star property

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Photo gallery for Hotel Casa Monarca

Reception
Staircase
Front of property - evening/night
Standard Double Room, 1 King Bed | Minibar, in-room safe, free cribs/infant beds, free rollaway beds
Interior

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
303 Calle 7 Sur Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪7 min walk‬
  • Puebla Cathedral
    ‪10 min walk‬
  • Puebla Convention Center
    ‪19 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed, Balcony, City View

Standard Double Room, 1 King Bed, Balcony, City View | Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Standard Double Room, 1 King Bed, Balcony, City View

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Family Suite, 2 Double Beds, Non Smoking, City View

Family Suite, 2 Double Beds, Non Smoking, City View | Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Family Suite, 2 Double Beds, Non Smoking, City View

  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

Suite, 1 King Bed, Non Smoking | Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Suite, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room, 1 King Bed

Standard Double Room, 1 King Bed | Minibar, in-room safe, free cribs/infant beds, free rollaway beds

Standard Double Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Outdoor pool

NH Puebla Centro Histórico

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (1367)
The price is $56
per night
$66 total
includes taxes & fees
Apr 13 - Apr 14
NH Puebla Centro Histórico

About this property

Hotel Casa Monarca

3-star hotel in Puebla Historic Center
Along with spa services, this smoke-free hotel has a 24-hour front desk and a front-desk safe. Free WiFi in public areas and free self parking are also provided.
Hotel Casa Monarca offers 10 air-conditioned accommodations with minibars and safes. 52-inch flat-screen televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and hair dryers can be requested.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
Hotel Casa Monarca features spa services and a front-desk safe. Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.

Hotel Casa Monarca is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking; reservations required
  • Free self parking on site

Family friendly

  • Free rollaway/extra bed
  • In-room crib

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair accessible (may have limitations)

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 52-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 PM
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: MXN 2000 per stay

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms

Property is also known as

Hotel Casa Monarca Puebla
Casa Monarca Puebla
Hotel Hotel Casa Monarca Puebla
Puebla Hotel Casa Monarca Hotel
Hotel Hotel Casa Monarca
Casa Monarca
Hotel Casa Monarca Hotel
Hotel Casa Monarca Puebla
Hotel Casa Monarca Hotel Puebla

Hotel Casa Monarca Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 95 out of 113 reviews
Rating 8 - Good. 16 out of 113 reviews
Rating 6 - Okay. 2 out of 113 reviews
Rating 4 - Poor. 0 out of 113 reviews
Rating 2 - Terrible. 0 out of 113 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Norma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramiro

Stayed 10 nights in Nov 2024

10/10 Excellent

Jaqueline

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing and accommodating. Property was nice and clean.
Stayed 2 nights in Dec 2024

10/10 Excellent

Genaro

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay again at this property. It's within walking distance od of the center of historic Puebla.
Stayed 4 nights in Nov 2024

10/10 Excellent

AID

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Esther

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Raul

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved..
Stayed 2 nights in Sep 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

10/10 Excellent

Pedro

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A wonderful place to stay and relax. Close to down town.
Stayed 3 nights in Aug 2024

10/10 Excellent

Beth

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great little hotel in the center! Great value for the money. Comfortable and clean.
Stayed 1 night in Jul 2024

10/10 Excellent

Mezcal Tradicional

Liked: Cleanliness, staff & service, property conditions & facilities
Hermoso lugar de estancia
Stayed 2 nights in May 2024

10/10 Excellent

Gretchen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024

8/10 Good

alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Nice decoration, and clean, I have 4 Samsung tvs but these one was so bad the receptionist had to come and fix it …and next Morning again hard to work with
Stayed 2 nights in Jan 2024

10/10 Excellent

Miguel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Dec 2023

10/10 Excellent

jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property and staff! Will make this my stay for all future trips to Puebla!
Stayed 2 nights in Oct 2023

10/10 Excellent

Luis, waco

Liked: Cleanliness, staff & service, property conditions & facilities
El hotel es muy cómodo y lindo
Stayed 1 night in Sep 2023

8/10 Good

AHM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was large and comfortable, but the frosted windows meant there was no view to the outside.
Stayed 1 night in Sep 2023

8/10 Good

John

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Maybe staff more than one person at a time?
The only negative experience I had was when, one of the nights I stayed at the hotel, I came back to find the front door to the hotel locked, with no one present at the front desk or within earshot of my knocking on the door. This was the case for approximately 15 minutes, until an employee appeared on the sidewalk and let me into the building. I felt vulnerable standing out there on the street with nowhere to do, and with important items in my room. It was not the end of the world, but not ideal, either.
Stayed 3 nights in Apr 2023

8/10 Good

Jose

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The only thing we didn't like about this property the windows we're all sealed, we couldn't get fresh air inside the room .it was plenty light coming through the windows,but no fresh air
Stayed 3 nights in Mar 2023

10/10 Excellent

kathy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Casa Monarca! The staff was welcoming, friendly, and helpful - always ready to give directions, advice about sites to visit, restaurants, tours and shops or answer any questions we had. They spoke English very well and were happy to help us with our beginning Spanish. They made us feel at home! The room was beautiful, spacious and comfortable. The restaurant was convenient with a variety of options, friendly staff and great coffee. We extended our stay and returned for a few last days before we left Mexico. We will return as soon as we can!
Stayed 4 nights in Feb 2023

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very helpful staff, close to Centro Historico, convenient cafe/restaurant next door...
Stayed 3 nights in Feb 2023

8/10 Good

John, Salt Lake City

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2023

10/10 Excellent

Leticia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2022

10/10 Excellent

Lyudmila, Powell

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel is situated in a good and quite location, only 10 minutes walk from the Cathedral. Very cool and cozy design with the convenience of a small cafe and excellent food. Everything was very clean, the beds are comfy, and the staff was the best! They tried to help any way they could assisting us with English translation and finding a driver. Highly recommend it!
Stayed 3 nights in May 2022

10/10 Excellent

Adriana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The peace it feels, quiet, the room son beautiful, decoration in the room and hotel. The staff so kind and helpful!! Ecerything was more than perfect, thank you
Stayed 2 nights in Apr 2022