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Hotel Condesa Americana

2.0 star property

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your current months are December, 2024 and January, 2025.
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January 2025

Photo gallery for Hotel Condesa Americana

Reception
Aerial view
Standard Room | In-room safe, free WiFi, bed sheets
Indoor wedding
Meeting facility

Reviews

5.8 out of 10

Popular amenities

  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Housekeeping
  • Free WiFi

Explore the area

Map
14 Oriente 3807-A, Col.America Norte, Puebla, PUE, 72340
  • Zona Histórica de los Fuertes
    5 min drive
  • Puebla Convention Center
    6 min drive
  • Centro Expositor
    9 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    30 min drive

Room options

View all photos for Standard Room

Standard Room | In-room safe, free WiFi, bed sheets

Standard Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room

Standard Double Room | In-room safe, free WiFi, bed sheets

Standard Double Room

  • 172 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Front of property

Puebla Inn Express

Parking included
Free WiFi
Restaurant
Business services
3.9 out of 5, Good, (435)
The price is $23
per night
$28 total
includes taxes & fees
Dec 11 - Dec 12
Puebla Inn Express

About this property

Hotel Condesa Americana

Puebla hotel with free in-room WiFi
Along with a business center, this hotel has a meeting room and dry cleaning. Free WiFi in public areas and free self parking are also provided. Other amenities include laundry facilities, a 24-hour front desk, and tour/ticket assistance.
Hotel Condesa Americana offers 26 accommodations with safes and complimentary toiletries. Televisions come with cable channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. This Puebla hotel also offers tour/ticket assistance, laundry facilities, and dry cleaning/laundry services. Onsite self parking is complimentary.

Hotel Condesa Americana has designated areas for smoking.

Room service is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

More

  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Room service

More

  • Safe

Policies

Check-in

Check-in time starts at 3 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash

Property is also known as

Hotel Condesa Americana Puebla
Hotel Condesa Americana
Condesa Americana Puebla
Condesa Americana
Hotel Condesa Americana Hotel
Hotel Condesa Americana Puebla
Hotel Condesa Americana Hotel Puebla

Hotel Condesa Americana Reviews

Reviews

5.8
Rating 10 - Excellent. 10 out of 112 reviews" "
Rating 8 - Good. 27 out of 112 reviews" "
Rating 6 - Okay. 32 out of 112 reviews" "
Rating 4 - Poor. 22 out of 112 reviews" "
Rating 2 - Terrible. 21 out of 112 reviews" "

6.2/10

Cleanliness

6.2/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service
Price was very reasonable. Staff is very friendly.
Stayed 1 night in Feb 2019

2/10 Terrible

Guest, Texas

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is as bad as they come.The room smells, beds and the pillow are not clean to use, noise everywhere, and its location is far from anything attractive. This is a very low level hotel that is more like a run-down hostel, a dump. Stay clear from it.
Stayed 4 nights in Oct 2018

8/10 Good

Kristi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
comfortable hotel
Nice hotel

6/10 Okay

martin

Liked: Staff & service
Does the Value Job Fine.
Another good value: Not fancy, but everything I needed for business purposes, facility in pretty good condition--recently changed ownership, and has been upgraded somewhat, brought to comfortable enough status; staff was very helpful, not putting on a show, but ready to assist and always did a good job. Location is on a busy street, and a 10-15 minute bus ride or a good 25-30 minute walk to city center; neighborhood is in fair condition--you're getting a taste of daily local life here, rather than any kind of typical tourist experience. Nearby are a few pretty good places to eat ("Mi Favorito" taco shop was indeed my favorite--that and "Taco Pizza" are kinda classics of their realm, in different ways), a large, chain supermarket, a smaller grocery, and a very acceptable local chain coffee place. A good little internet shop 2 blocks away came through beautifully in a pinch, too, when my laptop malfunctioned. The only negative thing that stood out about this hotel was the radio/music played loudly (mid-morning to mid-evening) on the speakers in the middle of the first floor, prominently and proudly displayed on stands, as if this is a good thing, and management is thereby doing you a favor; this is Mexico, though, and I never travel here or anywhere anymore without earplugs and my ClearArmour shooter's safety ear muffs! I definitely would stay there again, unless they raise the price too much out of the value range.

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
over all it was just okay.
The hotel was okay, a little ways out of town and not knowing the Puebla bus routes made for more expensive taxi rides into town. The employees were friendly and always tried to help with what you needed/wanted.

8/10 Good

Sandra

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2021

6/10 Okay

Sergio

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2021

2/10 Terrible

IRMA REYNA

Traveled with family
Disliked: Staff & service, property conditions & facilities
Buenos días en si yo hice la reservación para una amiga qué llegó de Acapulco y me comentó qué tardaron una hora para poder entregarle las 2 habitaciones porqué según ustedes nunca reportaron qué ya estaba pagado las 2 reservaciones qué falta de organización y respeto para las personas qué llegaron se fueron muy desilusionadas en fin
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, room comfort
Instalación adecuada, buena atención, pésima limpi
Stayed 1 night in Nov 2019

6/10 Okay

CRISTHIAN

Se encuentra en buena ubicación pero la habitación no estaba acondicionada cuando llegue no tenía agua....
Stayed 2 nights in Nov 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Stayed 1 night in Dec 2018

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
El hotel no se encuentra cerca del Centro como mencionan en la página
Stayed 2 nights in Feb 2019

10/10 Excellent

kristian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

6/10 Okay

Mauricio

Liked: Staff & service
Falta de hopitalidad
Solo me dieron 2 toallas para 3 personas, no me dieron shampoo, solo tienen 6 lugares de estacionamiento. Estaba un poco sucio cuando llegamos.
Stayed 1 night in Jan 2019

6/10 Okay

Oscar, CDMX

Disliked: Property conditions & facilities, room comfort
Muy rústico en su acomodación. No hay fotos que describan lo vas a encontrar.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL SERVICIO DEL PERSONAL FUE EXCELENTE Y LAS HABITACIONES EN BUEN ESTADO
Stayed 3 nights in Dec 2018

6/10 Okay

Francisco Tomas

Liked: Staff & service
Bien a secas
El hotel en general es muy austero de a cuerdo con el precio, lo único incómodo es que hay mucho ruido por el diseño del mismo. El diseño de las habitaciones es raro
Stayed 3 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
No esta cerca de la playa pero me parrce bien su ubicacion
Stayed 2 nights in Nov 2018

8/10 Good

Ana, México

Liked: Cleanliness, staff & service, room comfort
Todo super bien, solo que se escucha mucho ruido de los pasillos hacia las habitaciones... Todo lo demás muy bien.... Tuvimos una habitación muy cómoda y limpia.
Stayed 1 night in Oct 2018

8/10 Good

Fabricio, CDMX

Liked: Cleanliness, staff & service, room comfort
Agradable
Hotel agradable muy cómodo y el personal es muy atento apesar de que ya no es nuevo no está nada descuidado
Stayed 1 night in Sep 2018

8/10 Good

FERNANDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfecho
Muy buena ubicación, confortable y limpio, en general buena estancia.
Stayed 2 nights in May 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Reserve 2 habitaciones En una no había agua caliente y en otra el control remoto del cable no funcionaba Pocos contactos para conectar aparatos.
Stayed 1 night in Jun 2018

8/10 Good

Karina, Coatzacoalcos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un lugar muy bueno en dónde pasar la noche, cómodo y barato.
Stayed 1 night in Jun 2018

4/10 Poor

Manillo, Mérida

Disliked: Property conditions & facilities, room comfort
Mal hotel de paso.
Al reservar un hotel económico sabía que mis expectativas no podían ser altas, aún así me decepcionó, no encontraban mi reservación cuando llegamos, los colchones están envueltos en plástico ruidoso e incómodo, no había toallas y tuvimos que salir a pedirlas, lo peor de todo es que algún insecto me picó mientras dormía y me sentí muy mal a causa del piquete. En definitiva no vuelvo a hospedarme allí.
Stayed 1 night in May 2018