*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.
A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers a terrace, a vending machine, and tour/ticket assistance.
Collection O Hotel Del Portal, Puebla is a smoke-free property.
- Elevator
- Number of bars/lounges - 1
- Internet access in public areas - high speed
- 24-hour front desk
- Business center
- Porter/bellhop
- Meeting rooms
- Tours/ticket assistance
- Year Built - 1700
- Dry cleaning/laundry service
- Free WiFi
- Smoke-free property
- Computer station
- Safe-deposit box at front desk
- Distance from property (ft) 656
- Number of meeting rooms - 1
- Terrace
- Luggage storage
- Wheelchair accessible – no
- Distance from property (meters) 200
- Number of restaurants - 1
- Concierge services
- Snack bar/deli
- Banquet hall
- Laundry facilities
- Vending machine
- Total number of rooms - 90
- Number of floors - 3
- Number of buildings/towers - 1
- Parking onsite
Family Friendly Amenities
- Free WiFi
- Snack bar/deli
- Laundry facilities
- Babysitting or childcare (surcharge)
Room Amenities
Collection O Hotel Del Portal, Puebla offers 90 accommodations with laptop-compatible safes and complimentary toiletries. Flat-screen televisions come with satellite channels. Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards and hair dryers can be requested. Housekeeping is provided daily.
- Room service (limited hours)
- Television
- Daily housekeeping
- Phone
- Free local calls
- Private bathroom
- Free toiletries
- Desk
- Room service
- Soundproofed rooms
- Iron/ironing board (on request)
- Shower only
- Hair dryer (on request)
- In-room safe (laptop compatible)
- Satellite TV service
- Flat-panel TV
- Free WiFi
- TV size: 32
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- Fan
- Number of beds 2
- Soap
- Shampoo
- Wardrobe or closet
- Toothbrush and toothpaste not available
Parking
Valet parking (surcharge)
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi , Internet access in public areas - high speed
Food & Drink
LA NOGADA - This family restaurant specializes in Mexican cuisine and serves lunch and dinner.
Room service (during limited hours) is available.
Spa Services
- Couples treatment rooms
Hotel Policies
Payment types
Fees
Optional extras
- Nearby parking fee: MXN 120 per night (656 ft away)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, Discover, JCB International, Carte Blanche, debit cards, and cash.
Limited hot water onsite
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Property is cleaned with disinfectant
Contactless check-out is not available
Staff wears personal protective equipment
Protective clothing is not available to guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Property does not follow sanitization practices of any association
Staffed front desk
Social distancing measures are in place
Contactless check-in is not available
No rollaway/extra beds available
No cribs (infant beds) available
LGBTQ friendly
Property confirms they are implementing enhanced cleaning measures
Service animals not allowed
Individually-wrapped food options are not available
Debit cards
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are not available.
- Cribs (infant beds) are not available.
Pet Policy
- No pets or service animals allowed
We should mention
There is limited hot water on site.
No pets and no service animals are allowed at this property.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
Hotel Names
- Hotel del Portal
- Hotel del Portal Puebla
- Collection O Portal, Puebla
- Collection O Hotel Del Portal
- Collection O Hotel Del Portal Puebla
- Collection O Hotel Del Portal, Puebla Hotel
- Collection O Hotel Del Portal, Puebla Puebla
- Collection O Hotel Del Portal, Puebla Hotel Puebla
Hotel Reviews
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