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Hotel Gilfer

3.0 star property

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your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Hotel Gilfer

Reception
Standard Room | In-room safe, desk, iron/ironing board, free WiFi
2 restaurants, breakfast, lunch, dinner served; international cuisine
Exterior
Bathtub, towels

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • Room service
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Av 2 Oriente #11, Colonia Centro, Entre 5 de mayo y 2 Norte, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪2 min walk‬
  • Santo Domingo Church
    ‪3 min walk‬
  • Candy Street
    ‪4 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪43 min drive‬

Room options

View all photos for Standard Room

Standard Room | In-room safe, desk, iron/ironing board, free WiFi

Standard Room

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

NH Puebla Centro Histórico

Pool
Pet friendly
Free WiFi
Restaurant
4.3 out of 5, Excellent, (1079)
The price is $48
per night
$57 total
includes taxes & fees
Feb 16 - Feb 17
NH Puebla Centro Histórico

About this property

Hotel Gilfer

3-star hotel in Puebla Historic Center
Along with 2 restaurants, this smoke-free hotel has a bar/lounge and a business center. WiFi in public areas is free. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.
Hotel Gilfer offers 92 air-conditioned accommodations with safes and complimentary bottled water. 32-inch plasma televisions come with cable channels. Bathrooms include bathtubs.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and irons/ironing boards can be requested.

Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 3-star property consist of a business center and 2 meeting rooms.

Wireless Internet access is complimentary. This Puebla hotel also offers tour/ticket assistance, concierge services, and laundry facilities.

Hotel Gilfer is a smoke-free property.

Continental breakfasts are available for a surcharge and are served each morning between 8:00 AM and 11:00 AM.
El Pasaje - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Thai cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Daily continental breakfast available 8:00 AM to 11:00 AM for a fee: MXN 200 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • El Pasaje

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business center

Accessibility

  • Elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Bathtub
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately MXN 200 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Gilfer Hotel
Gilfer Puebla
Hotel Gilfer
Hotel Gilfer Puebla
Gilfer
Hotel Gilfer Hotel
Hotel Gilfer Puebla
Hotel Gilfer Hotel Puebla

Hotel Gilfer Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 257 out of 617 reviews" "
Rating 8 - Good. 232 out of 617 reviews" "
Rating 6 - Okay. 80 out of 617 reviews" "
Rating 4 - Poor. 29 out of 617 reviews" "
Rating 2 - Terrible. 19 out of 617 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Maria Isabel

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Marcus Robert, San Miguel De Allende

Liked: Cleanliness, staff & service, property conditions & facilities
Ccc
Stayed 1 night in Jun 2024

6/10 Okay

Tri

The internet did not work the whole time. The mainstreet can be very noise.
Stayed 3 nights in May 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2024

4/10 Poor

Jimmy

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
It was in a good area , the cathedral is walking distance staff isn’t the friendliest , a bit of an attitude
Stayed 1 night in Feb 2024

6/10 Okay

Douglas

Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Simple & old but clean & comfortable enough for the price. Good location. Nice view of the Cathedral. Staff were friendly although language was difficult.
Stayed 3 nights in Oct 2023

2/10 Terrible

Javier

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
WORST EXPERIENCE GILFER HOTEL
I contracted Covid the afternoon I arrived after I tested. I notified the cleaning staff not to enter to protect her. I wasn't ill but I had tested positive. I would go out to pick up my food or eat at an outdoor restaurant. The manager told me I would have to leave! I would have to go to my families home (I'm on vacation. I have no family there) or she would call the police to remove me or an ambulance to take me to the hospital. I had already gone to the hospital to confirm my self test and was seen by a physician who told me I tested positive but had no medical issues. Two days later I went to another hospital and saw a Pulmonary specialist who requested a scan of my lungs and said the same thing. I am vaccinated. I contracted Covid, however, I was not sick. She then asked me to see my medical records so she could view them. I declined. This was the WORST experience in my travels I have ever experienced. I will NEVER visit the city again. I contacted the Secretaría de Salud who advised me that it was illegal for anyone to demand to view the medical records of someone. I stayed until my departure date and have not and will not return
Stayed 7 nights in Aug 2023

8/10 Good

olga

Stayed 1 night in Aug 2023

10/10 Excellent

Ralph, Johns Island

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and accommodating! Thank you!
Stayed 7 nights in Aug 2023

10/10 Excellent

Robert

Stayed 2 nights in Jan 2023

10/10 Excellent

Ana

Traveled with group
Liked: Cleanliness, staff & service
The hotel is in an excellent location near the zocalo.
Stayed 5 nights in Jun 2023

8/10 Good

Rose

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Puebla
Service was excellent. Clean and walking distance to Zocalo 2min. Starbucks and a Pharmacy with Dr office on the corner. Tours by Toribus available at Zocalo. Catedral and many restaurants and shopping walking distance. Calle de Los dulces. Also a street full of Talavera items, Los Sapos, Barrio del Artista Most of all you will feel safe
Cemita
Pozole
Stayed 8 nights in May 2023

4/10 Poor

Edward

Traveled with partner
Disliked: Cleanliness, property conditions & facilities
Shower and sink took a long time to drain. Toilet clogged easily and spilled over. Maintenance came promptly and unclogged it, however refused to provide cleaning/disinfectant products as he said since there was no smell, it wasn't a problem. The provided shampoo did not lather. The location is downtown which is great for tourism, however the cathedral bells ring multiple times an hour not stopping throughout the night. The bells would continuous wake us up and we could hear the neighbours also waking up as the walls were very thin. Regular cleaning staff and front desk personnel were nice and friendly.

10/10 Excellent

Edgar, San Diego

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location. Not even a block away from Zocalo. The installations are great and has a restaurant downstairs. Oxxo convenient store, pharmacy and shoppings super closed by.
Stayed 3 nights in Sep 2022

10/10 Excellent

Yessica

Stayed 2 nights in Sep 2022

6/10 Okay

Edward

Stayed 1 night in Sep 2022

8/10 Good

Antonio, Downey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I liked about this place was its location. Museums, historical sites, great restaurants, shopping places, all were within walking distance. The hotel itself has a great restaurant that offers a wide variety of typical regional dishes. The things I "did not like "about this hotel is the noise that you could hear from the traffic, but believe its minimal. Over all for me this was a great place and the cost is very affordable.
Stayed 7 nights in Jun 2022

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Feb 2022

6/10 Okay

Emily

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This was a great location rooms were clean and staff doing covid precautions and housekeeping staff were great. There were a lot of things broken and falling apart and the beds were really hard and difficult to sleep on. The first day the shower didnt work at all the housekeeping staff came and shook the minerals around in the shower head until some water came out, but that is the kind of fix for everything there. Half my window was replaced with wood and the track for the wooden blind was broken so it was impossible to close at night... great location and it was great once but lots of things were falling apart and the beds were really uncomfortable
Stayed 5 nights in Dec 2021

8/10 Good

David

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient and cost effective
Very convenient location and good value as i booked very last minute. WiFi a bit slow though
Stayed 1 night in Dec 2021

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Una noche
Todo fue perfecto for una noche que nost quedamos.
Stayed 1 night in Jun 2021

4/10 Poor

Luis A

Traveled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Charged twice
I was charged twice. I showed hotel my reservation stating I prepaid and they did not believe me.
Stayed 2 nights in Oct 2020

10/10 Excellent

marilyn

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
cathedral view
Very nice rooms, clean, our room 706 had an amazing view of the main cathedral and was gorgeous at night with its lighting. Bells toil all night but with window closed, we didn't hear them. Restaurant on-site had my favorite breakfast of our 2 week trip. Excellent valet parking and very comfortable bed.
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
decent and central for a good price
Was a nice clean room that was good and central. However beds werent overly comfortable and the room was very hot had to contiusoly run the airconditioning evern though it was cold outside.
Stayed 2 nights in Dec 2019