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Hacienda del Molino

3.5 star property

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December 2024
January 2025

Photo gallery for Hacienda del Molino

Courtyard
Indoor pool
Superior Room, Hill View | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Reception

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Breakfast included
  • Parking included
  • Pet friendly
  • Room service

Explore the area

Map
CALZADA DEL BOSQUE,10, Puebla, PUE, 72150
  • Cuexcomate Volcano
    19 min walk
  • Cruz del Sur Shopping Center
    3 min drive
  • Galerías Serdán
    5 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    32 min drive

Room options

View all photos for Superior Room, Hill View

Superior Room, Hill View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, Hill View

  • 216 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds

  • 462 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite, Hill View

Junior Suite, Hill View | Desk, iron/ironing board, free WiFi, bed sheets

Junior Suite, Hill View

  • 462 sq ft
  • Hill view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Hill View

Standard Room, 2 Queen Beds, Hill View | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Queen Beds, Hill View

  • 216 sq ft
  • Hill view
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hacienda del Molino

3.5-star Puebla hotel with restaurant
An indoor pool, a restaurant, and a bar/lounge are available at this hotel. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a coffee shop/cafe, a business center, and a meeting room.
Hacienda del Molino offers 39 accommodations with complimentary bottled water and hair dryers. Rooms open to balconies. Satellite television is provided. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool.
Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and a meeting room. This business-friendly hotel also offers an indoor pool, a garden, and a convenience store. Onsite self parking is complimentary.

Hacienda del Molino has designated areas for smoking.

A complimentary cooked-to-order breakfast is served each morning between 8:00 AM and noon.
El Molino Restaurant - This restaurant serves breakfast and lunch. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 8:00 AM to noon
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • El Molino Restaurant

Things to do

  • Indoor pool
  • Piano

Family friendly

  • Grocery/convenience store
  • Indoor pool

Conveniences

  • Grocery/convenience store
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden

Accessibility

  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 1972
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 21-cm TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: MXN 300
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
Late check-out fee: MXN 300

Special check-in instructions

The front desk is open daily from 8:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • A pet fee will be charged
  • Early check-in fee: MXN 300 (subject to availability)
  • Late check-out fee: MXN 300 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
There is limited hot water on site

Property is also known as

Hacienda Del Molino
Hacienda Del Molino Puebla
Hotel Hacienda Del Molino
Hotel Hacienda Del Molino Puebla
Hotel Hacienda Molino Puebla
Hotel Hacienda Molino
Hacienda Molino Puebla
Hacienda Molino
Hacienda del Molino Hotel
Hotel Hacienda Del Molino
Hacienda del Molino Puebla
Capital O Hacienda del Molino
Hacienda del Molino Hotel Puebla

Hacienda del Molino Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 39 out of 151 reviews" "
Rating 8 - Good. 62 out of 151 reviews" "
Rating 6 - Okay. 24 out of 151 reviews" "
Rating 4 - Poor. 20 out of 151 reviews" "
Rating 2 - Terrible. 6 out of 151 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In the page promotion said breakfast was included but at the hotel they didn't respect that. Restaurant had a very slow service.
Stayed 2 nights in Mar 2020

4/10 Poor

Maja

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very bad service, difficult and expensive to reach
This hotel has made a great effort to reinvent colonial grandeur but lacks all basic services, hot water didn't work for most of the stay and the local staff was incredibly rude and couldn't even be bothered to do try provide some of the most basic service concepts. The place is WAY far from any other location and it's near impossible to get taxis unless you use the hotel's own service that charge tripple of the local rates so it very quickly becomes massively expensive staying here and not worth the price you pay.

8/10 Good

Maja

Disliked: Cleanliness, staff & service
Beautiful place but lacks service
The place is beautiful but very difficult to find and there is little guidance from the hotel as to how to get there, only a single sign on the road which is RIGHT in a curve and easy to miss. The staff is not very well educated and lacks multiple basic skills for basic hotel management.
Stayed 1 night in Mar 2018

6/10 Okay

Lidia, Los Angeles

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Needs upgrade
The staff is friendly however the property needs major upgrades for the basics; hot water, towels, drawers and restaurant service. No hot water!! There is an electric motor over the shower that we were told would give hot water but all we got was luke warm water and for only 2-3 minutes. That alone is a no no. But then we needed more towels and we were told they ran out of clean towels because they were used at the pool. Our first morning we went to the restaurant and waited over 20 minutes while a larger party that arrived after us was being serviced,mind you the place was almost empty. They just decided to ignore us two... we walked out. The rooms have no drawers, just vintage tables. So we checked out 4 days early and booked another hotel. It was worth loosing money so not to stay here again.
Stayed 5 nights in Feb 2018

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
The hotel is very charming. Enjoyed the atmosphere. The employees were attentive and nice. We met the owner while in the dining room. The food in the dining room was very good.
Stayed 5 nights in Dec 2017

8/10 Good

Guillermo, NE

Liked: Cleanliness, staff & service

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Beautiful setting
Very peaceful setting. Prices are fine, but due to the distance from downtown should try and stay affordable after the renovation.

8/10 Good

Steven

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rustic and Beautiful Hacienda
Very interesting and rustic hotel. It literally was an old "hacienda" in another era and we found ourselves wondering about the history behind this place. The rooms were spacious and clean. We had no issues with the bathrooms, and one room even had a little sitting room.

10/10 Excellent

Donald, Lima, Peru

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great option if you want to get away
Great hotel if you want to find a place that has lots of character. The hotel is a beautiful old hacienda complete with tunnels, old Mexico feel, rustico furniture, and lots of space. You will love how secluded you feel from the city even though you are still in the city. My favorite hotel in Puebla.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
Regular to bad experience
Photos published @Expedia site differ a lot from reality. No one from Hotel Staff welcome me at entrance. No Hotel Staff help to carry bags to reception and no help provided to carry them to room. At end of stay, I carried bags from room to car. Room = old/not comfortable. Rug was old, furniture old as well and no comfortable at all, bed was terrible and ended up with back pain. TV room old as well and terrible Cable reception. Bathroom was ok, at least it was clean.

8/10 Good

Fernanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Romantic Weekend
We stay here for two nights. We had a room with balcony and it was very romantic and private. It was a very relaxing experience.

6/10 Okay

Roberta, Oklahoma

Liked: Staff & service
Musty room
Beautiful location but our room was quite musty.

4/10 Poor

Daniel, Oklahoma

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Passing through
The hotel is a neat place to stay for an experience. The hotel itself is beautiful and full of history. However, it is quite dated. We were on the first floor and the carpets were stained and there was a musty odor through the hallway. The room had very low ceilings and was not very quiet. We could easily hear anyone who was talking or walking in the hallway, as well as any street noise from the window.

8/10 Good

Pop balta

Liked: Cleanliness, staff & service, room comfort
Vacation
Wonderful and comfortable. Very clean and orderly throughout the hotel and surrounding

8/10 Good

Marlene Vaca, California

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Had a wonderful experience. Loved the location. Very historic. Friendly and attentive staff. Delicious food and service. Definitely returning.

8/10 Good

MEXSPORT

Liked: Room comfort
Great location
Really nice colonial style hotel...Very good value for the price

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Very nice hotel
We had a pleasant stay in this hotel the place where it's placed is very beautiful.

6/10 Okay

Cool JF

Liked: Cleanliness, staff & service
Disliked: Room comfort
Awesome breakfast, horrible comfort
Staff was amazing. But the bed, pillow situation is probably the worst i have had in the past 5 years. Breakfast was awesome- free buffet with outstanding food. Google maps locates the hotel incorrectly, it was hard finding it.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ugly
We dont recomend this ugly hotel dosents has anithing good is the worst in town

6/10 Okay

mona m, b.c. canada

Disliked: Staff & service, property conditions & facilities, room comfort
Restaurant service very slow with only two tables to handle, portions very very small. Front desk attendant very good. says rooms should have wifi but only could get 2 bars, room door had 2 large gaps that you could see into our room from the hallway. Hotel is very hard to find even with gps

8/10 Good

Roberta, Oklahoma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A forgotten time.
Hacienda del Molino is part of an old hacienda, it is more than 100 years old. The decor and construction still harkens back to a different time when life wasn't so rushed. The rooms are large and comfortable although wifi is available the signal is not strong throughout the hotel. The grounds and the buildings however transport you to another time.

6/10 Okay

Tom, Cincinnati, Ohio

Liked: Cleanliness, staff & service
My trip to Puebla
The hotel is very charming with a totally old world feel.