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Hotel Isabel

3.0 star property

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Photo gallery for Hotel Isabel

Courtyard view
Superior Room, 1 King Bed, Courtyard View | Bathroom | Free toiletries, hair dryer, towels
In-room safe, blackout drapes, iron/ironing board, free WiFi
Handrails in hallways
Hallway

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
  • Breakfast available
  • Business services
The current price is $55
includes taxes & fees
Jun 3 - Jun 4

Explore the area

View in a map
5 PONIENTE 125 COL. CENTRO, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪3 min walk‬
  • Place, Puebla Cathedral
    ‪3 min walk‬
  • Place, Puebla Convention Center
    ‪15 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪56 min drive‬

Room options

View all photos for Standard Double Room, 1 Double Bed, Courtyard View

Standard Double Room, 1 Double Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 1 Double Bed, Courtyard View

9.4 out of 10
Exceptional
(54 reviews)
  • 194 sq ft
  • Sleeps 2
  • 1 Double Bed
  • Free WiFi

View all photos for Standard Double Room, 2 Double Beds, Courtyard View

Standard Double Room, 2 Double Beds, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds, Courtyard View

9.2 out of 10
Wonderful
(60 reviews)
  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

View all photos for Superior Room, 1 King Bed, Courtyard View

Superior Room, 1 King Bed, Courtyard View | In-room safe, blackout drapes, iron/ironing board, free WiFi

Superior Room, 1 King Bed, Courtyard View

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 2
  • 1 King Bed
  • Free WiFi

View all photos for Deluxe Room, 2 Double Beds, Courtyard View

View from room

Deluxe Room, 2 Double Beds, Courtyard View

  • 237 sq ft
  • Sleeps 4
  • 2 Double Beds
  • Free WiFi

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About this property

Hotel Isabel

3-star hotel in Puebla Historic Center
This smoke-free hotel features a fitness center, a bar/lounge, and a snack bar/deli. Free WiFi in public areas and free valet parking are also provided. Additionally, a business center, a meeting room, and dry cleaning are onsite.
Hotel Isabel offers 44 air-conditioned accommodations with safes and complimentary bottled water. 47-inch flat-screen televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Puebla hotel provides complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. This 3-star property offers access to a business center and a meeting room.

Wireless Internet access is complimentary. This family-friendly hotel also offers a fitness center, a terrace, and an arcade/game room. Onsite self parking and valet parking are complimentary.

Hotel Isabel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 8:30 AM and 11:00 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free extended parking on site
  • Free valet parking on site

Food and drink

  • Daily full breakfast available 8:30 AM to 11:00 AM for a fee: MXN 170 for adults and MXN 150 for children
  • A bar/lounge
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Foosball table
  • Gym
  • Table tennis

Family friendly

  • Arcade/game room
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Room service

More

  • Air conditioning
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately MXN 170 for adults and MXN 150 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
Parking height restrictions apply

Property is also known as

Hotel Isabel Puebla
Hotel Hotel Isabel Puebla
Puebla Hotel Isabel Hotel
Hotel Hotel Isabel
Isabel Puebla
Isabel
Hotel Isabel Hotel
Hotel Isabel Puebla
Hotel Isabel Hotel Puebla

Hotel Isabel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 674 out of 1002 reviews
Rating 8 - Good. 219 out of 1002 reviews
Rating 6 - Okay. 67 out of 1002 reviews
Rating 4 - Poor. 18 out of 1002 reviews
Rating 2 - Terrible. 24 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Enrique

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and comfortable place.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Clara

Liked: Cleanliness, amenities, property conditions & facilities
yes rooms were clean staff very nice
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Victor

Liked: Cleanliness, property conditions & facilities
Great friendly staff!
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

Ming

Liked: Cleanliness, staff & service, amenities
The location was perfect and the staff was friendly. The room was clean and the Wi-Fi was adequate. Great value.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, amenities, property conditions & facilities
Great staff and close to downtown.
Stayed 3 nights in Nov 2025
Verified

8/10 Good

Alexander

Liked: Cleanliness, amenities
Great location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Anel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location close to everything!
Stayed 3 nights in Oct 2025
Verified

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was within walking distance and the staff was lovely
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Viviana

Liked: Cleanliness, amenities, property conditions & facilities
The room was ample, comfortable and very clean. Location was amazing, and the price of the stay, superb! Will definitely consider staying at Hotel Isabel again when I visit beautiful Puebla.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the closeness to everything and food options around the area. Staff was very attentive to mine and my elderly mothers needs. Will definitely be back
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

anayeli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Terrace has amazing views, staff was more than inc
Stayed 4 nights in Nov 2025
Verified

8/10 Good

Adrian

Liked: Cleanliness, amenities, property conditions & facilities
Not spotless, but generally well kept. Staff is very friendly and attentive.
Stayed 6 nights in Dec 2025
Verified

8/10 Good

Reyna

Liked: Cleanliness, staff & service, property conditions & facilities
Great location!
Stayed 1 night in May 2025
Verified

10/10 Excellent

CHRISTINA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time and excellent service. The dining was also great.
Stayed 2 nights in Jul 2025
Verified

8/10 Good

Gerardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty hotel near the cathedral and zocalo
Stayed 3 nights in Jun 2025
Verified

10/10 Excellent

victor

Liked: Cleanliness, staff & service, property conditions & facilities
Staff very kindness, place is very nice and clean
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Drew

Liked: Cleanliness, amenities, property conditions & facilities
The property is well located and very comfortable, excellent value for the price. Great location and friendly staff, I would return for sure
Stayed 2 nights in Jun 2025
Verified

8/10 Good

Ratawan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything great about hotel location, Clean , services. only complain was a bit noisy at lobby echo
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

Yvette

The location was great, walking distance to plaza. The only thing is that the room was not the cleanest. We had to get new bedding bev
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Kemper

Liked: Cleanliness, staff & service
Disliked: Amenities
Everyone was so nice. The room and all was clean. It did smell strongly of caulking that had not cured but that went away after the first night. No soaps or conditioners in the shower bottles.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

edwin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Ulice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property. Good staff, walkable, safe and the rooms are very spacious and clean. I only would like to recommend to the facility if there’s a chance to bring freezer inside every room to make the stays more comfortable?.
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Elizabeth

Liked: Cleanliness, amenities, property conditions & facilities
The staff, and the cleaning was great,, but they needed more amenities in the room, like body lotion, kleenex, the little extras
Stayed 4 nights in Nov 2025
Verified

10/10 Excellent

Martha

Liked: Cleanliness, property conditions & facilities
This hotel is close to everything, cathedral, food and tours. The staff is friendly and very helpful. Rooms are nice and clean.
Stayed 6 nights in Jun 2025