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Hotel Mansión del Conde - Adults Only

4.5 star property

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Photo gallery for Hotel Mansión del Conde - Adults Only

Business center
Exterior
Snack bar
Garden
Outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar
  • Breakfast included
  • Hot Tub
  • Spa
  • Room service
  • Pool

Explore the area

Map
Calle Portal Hidalgo No. 3 Col. Centro, Atlixco, PUE, 74200
  • Atlixco Square
    ‪1 min walk‬
  • Lighted Village
    ‪5 min walk‬
  • Convento de San Francisco
    ‪6 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪55 min drive‬

Room options

View all photos for Premium Room

Premium Room | Egyptian cotton sheets, premium bedding, down comforters

Premium Room

  • 377 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Single Room

Comfort Single Room | Egyptian cotton sheets, premium bedding, down comforters

Comfort Single Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Egyptian cotton sheets, premium bedding, down comforters

Superior Room

  • 377 sq ft
  • Sleeps 4
  • 2 Double Beds

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Front of property

Hacienda Santo Cristo Hotel & Spa - Adults Only

  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.7 out of 5, Exceptional, (196)
The price is $191
per night
$228 total
includes taxes & fees
Apr 9 - Apr 10
Hacienda Santo Cristo Hotel & Spa - Adults Only

About this property

Hotel Mansión del Conde - Adults Only

4.5-star Atlixco hotel with winery
This smoke-free hotel features an attached winery, a full-service spa, and an outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a restaurant, a bar/lounge, and a poolside bar are onsite.
Hotel Mansión del Conde - Adults Only offers 12 air-conditioned accommodations with iPod docking stations and minibars. Each accommodation is individually furnished and decorated. Select Comfort beds feature Egyptian cotton sheets, down comforters, and premium bedding. 47-inch LED televisions come with cable channels.

Bathrooms include bathrobes, slippers, designer toiletries, and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include safes and complimentary bottled water. Housekeeping is provided daily.

An outdoor pool and a hot tub are on site. Other recreational amenities include a sauna.

Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub.

The recreational activities listed below are available either on site or nearby; fees may apply.

SPA has 2 treatment rooms including rooms for couples and outdoor treatment areas. Services include hot stone massages, sports massages, facials, and body wraps. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

A winery is attached to this Atlixco hotel. In addition to a full-service spa, Hotel Mansión del Conde - Adults Only features an outdoor pool and a hot tub. The hotel offers a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 4.5-star property consist of a business center and 2 meeting rooms. Event facilities measuring 161 square feet (15 square meters) include conference space. This luxury hotel also offers a sauna, a rooftop terrace, and spa services. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Mansión del Conde - Adults Only is a smoke-free property.

A complimentary full breakfast is served each morning between 9:00 AM and 11:30 AM.
Vittorios - This restaurant specializes in Mexican cuisine.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Roundtrip airport shuttle (surcharge)
  • Free self parking on site
  • Limited onsite parking
  • Onsite parking includes off-street options

Food and drink

  • Free full breakfast available daily 9:00 AM to 11:30 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Vittorios

Things to do

  • Arcade/game room
  • Art gallery
  • Billiards/pool table
  • Full-service spa
  • Hot tub
  • Library
  • Outdoor pool
  • Sauna
  • Shopping
  • Steam room
  • TV in common areas
  • Winery

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 161 square feet of conference space
  • 2 meeting rooms
  • Business center

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Select Comfort mattress

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Towels provided

Entertainment

  • 47-inch LED TV with cable channels
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Electrical adapters
  • Individual decor
  • Individual furnishings
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Late check-in subject to availability
Minimum check-in age: 16

Check-out

Check-out before 1 PM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children younger than 16 are not allowed at this adults-only property; all guests 16 and older are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Long-term renters welcome
Safety features at this property include a smoke detector

We should mention

Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not permitted at this adults-only property
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Guests under 16 years old are not allowed in the swimming pool, fitness facility, or hot tub
Guests under 18 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Hotel Mansión del Conde Atlixco
Mansión del Conde
Mansión del Conde Atlixco
Mansion Conde Atlixco
Hotel Mansión del Conde (Adults Only)
Hotel Mansión del Conde - Adults Only Hotel
Hotel Mansión del Conde - Adults Only Atlixco
Hotel Mansión del Conde - Adults Only Hotel Atlixco

Hotel Mansión del Conde - Adults Only Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 172 out of 217 reviews
Rating 8 - Good. 28 out of 217 reviews
Rating 6 - Okay. 9 out of 217 reviews
Rating 4 - Poor. 3 out of 217 reviews
Rating 2 - Terrible. 5 out of 217 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location and staff very friendly
Stayed 1 night in Dec 2024

10/10 Excellent

Emigdio

Stayed 6 nights in Oct 2024

8/10 Good

Sandor

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms generally super clean. Room 11 noise, above it the bar, pushing/ pulling chairs.Forget to get rest until 10PM. After 1 night I left this room, and updated to Room 10,what is expensiver, but quiet,nice room. Staff super helpful! Breakfast is late( normally from 8AM), but only for me, I've got it at 7:40. Breakfast is not european standard..5 different menu( for 3 menu no drink/ juice), i guess such a hotel, what is one of the most expensivest in Atlixco, should be better, more wide breakfast menucard . Parking by car is " not easy" because of the narrow spaces , and dangerous, if you want to drive out, without help( you can't to see anything from the street, because you have to drive through a tunnel) Generally the staff is super, but for such a price they have some points to improve.
Stayed 5 nights in Nov 2024

10/10 Excellent

gloria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it
Stayed 4 nights in Oct 2024

10/10 Excellent

Jenny

Liked: Cleanliness, staff & service, property conditions & facilities
I would definitely go again.
Stayed 2 nights in Oct 2024

10/10 Excellent

araceli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

JOSE ANTONIO NEVAREZ

Liked: Staff & service, property conditions & facilities
It was very difficult to get there because some streets where closed but once there everything was very good People very nice and friendly
Stayed 1 night in Oct 2024

10/10 Excellent

Kathy

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great! Service was A1, the cleaning lady did a really good job.
Stayed 3 nights in Oct 2024

4/10 Poor

Jaime

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Tú más Noise
Stayed 5 nights in Sep 2024

10/10 Excellent

Graciela

Liked: Cleanliness
Muy limpia solo que mucho ruido de la música de la calle
Stayed 1 night in Sep 2024

10/10 Excellent

Lucila, Woodbine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Marie

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We were astounded by the beauty, condition, and overall treasure this place was for the price we paid. I will have to make sure that we come back again and stay here. However, that being said, I wasn't too happy with one clerk at the front desk who seemed to not be so nice to me. I felt she was a bit prejudice because of my accent. She wasn't very helpful when I was asking for the massage that came with our stay. We did end up getting our massages but it was as if she didn't want to help with anything else. Additionally, the patio has a seating area with seats and she scolded us for having a cup of coffee and a piece of sweet bread at the table. She claimed management won't allow it? Isn't this what tables are for? It wasn't like we were sitting at a desk. Anyhow, the masseuse lady was nice and gave us a very nice massage. The down side was that we didn't get a chance to enjoy the hot tub because it took longer than an hour to heat up and we were already going to be leaving the hotel.

4/10 Poor

Ana

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 2 nights in Nov 2023

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, property conditions & facilities
awesome
Stayed 2 nights in Jul 2023

2/10 Terrible

jan

Disliked: Cleanliness, staff & service
Mal servicio del Personal
Stayed 2 nights in Mar 2023

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Overpriced by 50%. No one to help with the bags
The hotel is ok. Definitely price is way to high for what it is. The rooms are simple. The dirty rag by the bed is simply gross. The beds are very uncomfortable, they put a lot of pillows on the bed and none is comfortable enough to sleep on. The junior suite was nice size, the water gets hot fast and has great presdure. We had jacuzzi bath in the big size bathroom. TV doesn't offer any channels in English, no Netflix or any other premiumchannels( not complaining, just for information only) They advertise pool, which is silly. The " pool" 1 foot deep with cold water. Jacuzzi next to it filled half way with cold water too. On the top restaurant tables stand right next to it, so when you are in the pool you feel like people expect you to perform some synchronized swimming, because all of them staring at you while they eat. The terrace has beautiful views! The free breakfast wasn't good. I had sunny side up eggs with bacon. Ask for no beans, because I am allergic. The dish came with beans all over eggs and bacon. The eggs and bacon were crazily oversalted. Not just a bit, but to the point I couldn't eat it at all. They also came to the table with pastries asking which one do we want. We got 2 small muffins. On the end of free breakfast they asked us to pay $3.5 usd for small muffins. No one ever told us they were extra. It's not about money, its about trying to trick you. Leave the bad taste in your mouth. The parking from narrow street into super narrow door.
nasty dirty carpet between beds
1 foot deep cold pool as entertainment for people who eat. Picture were taken at 7 am
Stayed 1 night in Mar 2023

10/10 Excellent

john

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel right on the Zocalo. Great restaurant at the hotel with lots of healthy options. The jacuzzi was super relaxing and nice. Quiet room. Very comfortable bed.
Stayed 1 night in Mar 2023

10/10 Excellent

paulo

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente atención por parte de todo el personal.
Stayed 1 night in Dec 2022

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2022

10/10 Excellent

lizeth, fulshear

Traveled with family
Liked: Cleanliness, staff & service
Amazing view from the pool good service in general everyone makes you feel special Vanessa and Norma at reception gives you a cordial welcome and always willing to help. The restaurant Vittorino’s excellent food and service Paula smile give you a welcome making you feel part of that family, love ❤️ this place
Stayed 2 nights in Jul 2022

10/10 Excellent

Graciela

Stayed 1 night in Jun 2022

10/10 Excellent

Arturo

Stayed 3 nights in Jun 2022

10/10 Excellent

Elvia

Stayed 2 nights in Mar 2022

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great location in a very interesting town.
Stayed 1 night in Mar 2022