Hotel Puente Real

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Puente Real

Interior entrance
Interior entrance
Front of property
Family Room | Premium bedding, in-room safe, desk, blackout drapes
Luxury Studio Suite | Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • Gym
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Prol. Reforma 7540, San Jose del Puente, Puebla, PUE, 72150
  • Cuexcomate Volcano
    14 min walk
  • Cruz del Sur Shopping Center
    2 min drive
  • Galerías Serdán
    4 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    21 min drive

Room options

Family Room

  • Sleeps 4
  • 2 Queen Beds

Standard Suite, 1 Queen Bed

  • 237 sq ft
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Ensuite

  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

Family Suite, 2 Double Beds

  • 495 sq ft
  • Sleeps 4
  • 2 Double Beds

Luxury Studio Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

About this property

Hotel Puente Real

3.5-star Puebla hotel connected to a shopping center, close to Cuexcomate Volcano
A restaurant, a fitness center, and a bar/lounge are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, a microwave in a common area, a refrigerator in a common area, and a business center are onsite.
Hotel Puente Real offers 60 accommodations with DVD players and safes. Beds feature premium bedding. 31-inch flat-screen televisions come with cable channels. Bathrooms include designer toiletries and hair dryers.

This Puebla hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 172 square feet (16 square meters) include conference space. This Beaux Arts hotel also offers a fitness center, a vending machine, and multilingual staff.

Hotel Puente Real is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 11:30 AM.
Hotel Puente Real has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 11:30 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • DVD player
  • Laundry facilities
  • Living room

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Shared refrigerator
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 172 square feet of conference space
  • Business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • No elevator

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 31-inch flat-screen TV with cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service

More

  • Desk
  • Free local calls
  • Iron/ironing board on request
  • Living room
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Hotel Puente Real Puebla
Puente Real Puebla
Puente Real Hotel Puebla
Hotel Puente Real Hotel
Hotel Puente Real Puebla
Hotel Puente Real Hotel Puebla

Hotel Puente Real Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 54 out of 101 reviews" "
Rating 8 - Good. 28 out of 101 reviews" "
Rating 6 - Okay. 12 out of 101 reviews" "
Rating 4 - Poor. 4 out of 101 reviews" "
Rating 2 - Terrible. 3 out of 101 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Agustin

Disliked: Cleanliness, staff & service
Stayed 1 night in May 2024

2/10 Terrible

lee dong, cypress

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty
Stayed 1 night in Apr 2024

10/10 Excellent

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room we stayed was great it was actually 2 levels the first was a sitting area where you could talk with people w/o having them in your room. There were lots of flowers and small trees planted around the parking lot in the center of hotel. It was like a hacienda stile.
Stayed 3 nights in Jun 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
In the middle of the ghetto
Don't stay in this area. We were followed from hotel and robbed of everything

10/10 Excellent

Guadalupe

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Edson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me pareció excelente para poder descansar de buena manera y relajado
Stayed 1 night in Jun 2024

6/10 Okay

Richard

.
Stayed 1 night in Mar 2024

10/10 Excellent

Ximena

Stayed 5 nights in Jan 2024

8/10 Good

Eduardo

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
Sin problemas todo muy bien
Stayed 1 night in Dec 2023

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Laura

Traveled with family
Disliked: Cleanliness
Las fotos son engañosas, la habitación promedio, y me hicieron pagar el desayuno extra!
Stayed 1 night in Dec 2023

10/10 Excellent

Aracely

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomendable
Recomiendo, excelente relación calidad-precio Camas muy confortables y buena regadera y agua caliente al instante
Stayed 1 night in Dec 2023

10/10 Excellent

Faby

Stayed 1 night in Dec 2023

6/10 Okay

Carlos

Traveled with family
Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Dec 2023

10/10 Excellent

David

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Casi todo bien, pero...........mmm
La cuestión es que en otros hoteles de más estrellas incluso al mismo costo de este, nunca nos han cobrado por solicitar al día siguiente un juego de toallas para 2 personas, y el desayuno aunque estaba bien preparado algunas porciones eran minúsculas, por el mismo costo en otros hoteles hacen desayuno buffet
Stayed 1 night in Aug 2023

10/10 Excellent

Gerardo

Stayed 1 night in Jul 2023

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
La atención fue lo mejor
Normalmente me quedo en hoteles tipo los city exp, pero estaban llenos y este hotel resulto ser la opcion, es mas economico, mejor menu de desayuno y habitaciones mas amplias, quizas lo unico inconveniente es que no queda sobre la carretera , hay que adentrarse unos 10 minutos a la ciudad. mi viaje fue en familia y todos quedaron contentos
Stayed 1 night in Jul 2023

8/10 Good

Ricardo

8/10 Good

Brenda

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
sencillo pero funciona bien
Es un hotel básico, sencillo, pero sirve si tu estancia es corta.
Stayed 2 nights in Oct 2022

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención y servicio
Stayed 1 night in Sep 2022

8/10 Good

JOSÉ ARMANDO ROJAS DEL

Traveled with group, Traveled with family
Liked: Amenities, property conditions & facilities
habitaciones amplias agradables limpias ,suficiente para un par de noches el restaurant.en desayuno bien. Lo que no me gusto fueron las escaleras de acseso a las habitaciones en particular para adultos mayores
Stayed 1 night in May 2022

4/10 Poor

Irasema

Traveled with family and small children, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Hicieron fiesta en las habitaciones vomito en las escaleras ruido a todo volumen desde las 7 am y nadie les dijo nada . Una de las habitaciones se apagaba y quedaba sin luz. El olor del baño muy desagradable
Stayed 1 night in Apr 2022

10/10 Excellent

Gabriela Morales

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención, cuarto con lo necesario para un viaje como el mío. Tal vez poner más jabones y tener una maquina de bebidas para cuando ya cerró el restaurante bar.
Stayed 1 night in Mar 2022