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Hotel San Agustin

3.0 star property

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Photo gallery for Hotel San Agustin

Terrace/patio
Front of property
Exterior
Basic Triple Room | Desk, free WiFi
Basic Room | Desk, free WiFi

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Breakfast available
  • Parking included
  • Laundry
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
519 Avenida 3 Poniente, Puebla, Puebla, 72000
  • Zócalo de Puebla
    ‪6 min walk‬
  • Rosario Chapel
    ‪9 min walk‬
  • Puebla Cathedral
    ‪9 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪41 min drive‬

Room options

View all photos for Basic Room

Basic Room | Desk, free WiFi

Basic Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi

Basic Triple Room

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Basic Quadruple Room

Basic Quadruple Room | Desk, free WiFi

Basic Quadruple Room

  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Triple Room

Basic Triple Room | Desk, free WiFi

Basic Triple Room

  • Sleeps 2
  • 1 Double Bed and 1 Twin Bed

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About this property

Hotel San Agustin

3-star hotel in Puebla Historic Center
Along with a restaurant, this hotel has a bar/lounge and a coffee shop/cafe. Free WiFi in public areas and free valet parking are also provided. Other amenities include coffee/tea in a common area, concierge services, and dry cleaning. Change of towels is available on request.
Hotel San Agustin offers 12 accommodations with complimentary toiletries. Flat-screen televisions are featured in guestrooms.

This Puebla hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Dining options at the hotel include a restaurant and a coffee shop/cafe. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. This Puebla hotel also offers tour/ticket assistance, coffee/tea in a common area, and concierge services. Complimentary covered self parking and covered valet parking are available on site.

Hotel San Agustin has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7:00 AM and noon.
FONDA DE SAN AGUSTIN - Onsite family restaurant.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Free covered valet parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to noon for a fee: MXN 40 to 99 for adults and MXN 40 to 60 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • FONDA DE SAN AGUSTIN

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Lockers
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Restaurant dining guides

More

  • Desk
  • Phone

Policies

Check-in

Check-in start time: noon; Check-in end time: anytime

Check-out

Check-out before 1:00 PM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 40 to 99 for adults, and MXN 40 to 60 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

We should mention

This property does not have elevators

Property is also known as

Hotel San Agustin Hotel
Hotel San Agustin Puebla
Hotel San Agustin Hotel Puebla

Hotel San Agustin Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 29 out of 74 reviews
Rating 8 - Good. 11 out of 74 reviews
Rating 6 - Okay. 19 out of 74 reviews
Rating 4 - Poor. 9 out of 74 reviews
Rating 2 - Terrible. 6 out of 74 reviews

7.6/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Francesca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
In like
Stayed 1 night in Jan 2024

4/10 Poor

Leonel, Los Angeles

Disliked: Cleanliness, property conditions & facilities
.
Stayed 1 night in Jun 2023

4/10 Poor

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
Además de que no me respetaron la reserva que hice a través de la página de hoteles.com, cuando llamé me dijeron que no tenían ninguna reservación a mi nombre, terminé pagando un poco más, las toallas estaban sucias, las almohadas también, y la sobrecama tenía quemaduras de cigarro
Stayed 1 night in Nov 2024

6/10 Okay

mangel

Traveled with partner
Liked: Staff & service, amenities
Por remodelaciones el internet fallaba mucho, o eso dijeron, y mucho ruido temprano
Stayed 1 night in Oct 2024

6/10 Okay

Antonio

Liked: Cleanliness, staff & service
Solo el Internet no entraba y el agua caliente no había
Stayed 1 night in Oct 2024

6/10 Okay

María de los Ángeles Hernández

Liked: Staff & service, amenities
Es buena para pasar la noche y lo vale por su precio, sin embargo si está un tanto descuidado y las toallas muy percudidas
Stayed 1 night in Oct 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
El personal es muy atento
Stayed 5 nights in Oct 2024

4/10 Poor

Galilea

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Oscar

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy agradable
Stayed 1 night in Oct 2024

10/10 Excellent

Mabel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Sara Guadalupe, Tlalpan

Traveled with family
Liked: Cleanliness, staff & service, amenities
Actualmente se encuentra en reparaciones por lo cual hay mucho ruido, sin embargo espero visitarlos nuevamente cuando se encuentre renovado. Sugiero realizar una fumigación ya que en las habitaciones encontramos cucarachas y arañas en multiples ocasiones. Gracias.
Stayed 2 nights in Sep 2024

2/10 Terrible

ISRAEL

Disliked: Cleanliness, staff & service, property conditions & facilities
Cuarto infestado de cucarachas, wifi intermitente, camas viejas, TV sin cable.
Stayed 1 night in Sep 2024

6/10 Okay

JORGE

Liked: Cleanliness
Disliked: Staff & service
La persona que recibe los vehículos es muy grosero, no me dejó meter hasta que fui a registrarme aún cuando le mostré mi reservación, la persona de la recepción un poco grosero, no tienen un refrigerador para guardar medicamentosos y la chapa de la puerta de la habitación se atoraba para sacar la llave.
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene lucia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Sep 2024

10/10 Excellent

Marlene lucia

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in Aug 2024

8/10 Good

Oscar

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Bueno para dormir, es accesible en precio pero no esperen instalaciones muy cómodas, es bueno para pasar la noche y pasarte el día paseando por la ciudad
Stayed 2 nights in Jun 2024

4/10 Poor

ANA LILIA

Traveled with group, Business traveler
Disliked: Cleanliness, property conditions & facilities
Le falta mantenimiento
Stayed 1 night in Jun 2024

8/10 Good

Angel Yafet

Liked: Cleanliness, staff & service, property conditions & facilities
Está tranquila
Stayed 2 nights in Apr 2024

10/10 Excellent

Sergio

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excelente ubicación
Stayed 1 night in Jun 2024

4/10 Poor

Mayra

Business traveler, Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
La habitación tenía problemas al abrir, no tenía televisión, el teléfono fijo no funcionaba, la puerta del baño no cerraba.
Stayed 1 night in May 2024

8/10 Good

Maciana Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Adecuado para pasar la noche despues de un recorrido por el zocalo y centro de la ciudad .
Stayed 5 nights in Mar 2024

6/10 Okay

Diego xmg

Liked: Cleanliness
70/100 en experiencia
Stayed 2 nights in Mar 2024

2/10 Terrible

Jazmín

Traveled with partner
Liked: Amenities
Esta en un buen lugar
Stayed 2 nights in Mar 2024

10/10 Excellent

Ángel Daniel

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024