3.5-star Puebla hotel, connected to a shopping center in Puebla Historic Center
This smoke-free hotel features an outdoor pool, a restaurant, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Hotel San Pedro offers 80 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.
This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Colonial hotel also offers an outdoor pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).
Hotel San Pedro is a smoke-free property.
A complimentary manager's reception is offered each day.
Hotel San Pedro has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi and wired internet
Parking and transportation
Height restrictions apply for onsite parking
Roundtrip airport shuttle (surcharge)
Self parking on site (surcharge)
Limited onsite parking
Wheelchair-accessible parking available
Food and drink
Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
A coffee shop/cafe
A restaurant
Free daily manager's reception
Restaurants on site
Ajonjoli
Things to do
Outdoor pool
Conveniences
24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Business services
1,076 square feet of conference space
Business center
Meeting rooms
Outdoors
Garden
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair-accessible parking
Wheelchair-accessible path of travel
More
1 building
5 floors
Ballroom
Built in 1542
Colonial architecture
Smoke-free property
Room amenities
Bedroom
Blackout drapes
Bathroom
Free toiletries
Hair dryer
Towels provided
Entertainment
42-inch flat-screen TV with premium cable channels
Food and drink
Free bottled water
Limited room service
More
Air conditioning
Connecting rooms available
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before noon
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 7 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
Pool access available from 4 PM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Property is also known as
Hotel Posada San Pedro
Hotel Posada San Pedro Puebla
Posada San Pedro Puebla
Hotel San Pedro Puebla
San Pedro Puebla
Hotel San Pedro Hotel
Hotel San Pedro Puebla
Hotel San Pedro Hotel Puebla
Hotel San Pedro Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Restaurant staff was not great at all, they made us wait 20 minutes before taking our drink order when there were only 2 tables for them to serve, ours and another
The hotel is in desperate need of basic repairs and upgrades throughout. It is dirty, loud, uncomfortable and the personnel was inadequate and unprofessional. I had numerous complaints which were ignored: room with no air conditioning; pool remained open until 10:30 pm even though it was supposed to be closed at 9:00 pm.:
Lovely hotel in the center of Pueblo! Conveniently located and easy walking distance to zocalo. They are doing a great job in this difficult time of COVID!
I loved everything about this hotel! with so many restaurants literally around the corner from it and a Starbucks across the street, I highly recommend it. the room was very spacious had a cute balcony view, the jacuzzi tub was a big plus as well . The pool was at a great temp. And the restaurant was really good with affordable prices I recommend the chilaquiles. I plan On going back one day just to stay here again lol
The first night at 1 am we had to change rooms because the air conditioning was not working, for the next night we changed rooms again because we did not have electricity, for the third night they almost changed us again because the TV did not work but We decided not to change because we were tired of changing so much, I decided to rent one more night and pay at the hotel and after so many inconveniences they were charging us double the night from Saturday to Sunday without respecting that we had already paid for 3 previous nights
Brissa
Stayed 3 nights in Jun 2019
6/10 Okay
Verified traveler
Traveled with family
Feb 4, 2019
Liked: Cleanliness, amenities
The location was excellent but the hotel was not as expected. The bathroom smelled terrible and we were moved to another one that had the same smell but the smell was not as strong.
The second room did not have a blow dryer and one of the toilet papers had a big stain. I put it aside so it was changed.
The next day we left and came back at 5 pm and the room was unmade. It took 2 phone calls to get someone to clean it. And the stained toilet paper was left again.
My parents have been staying at this hotel for the last few years. This was my first time at this hotel and I was not impressed. The bathroom has no exhaust so when I took a nice hot shower, the steam created a very slippery floor in the bathroom. There were some lightbulbs missing. The shower flooded while I was taking a shower. There was one night when loud music was playing somewhere in the hotel until past 2300 then you could hear everyone still screaming outside. On the bright side, the location was excellent, the room was nice and clean and staff were very attentive and helpful.
Rosebel
Stayed 3 nights in Jan 2019
10/10 Excellent
Verified traveler
Jan 1, 2019
Liked: Cleanliness, staff & service
All good loved the location recommended it to friends great service very helpful staff
Verified traveler
Stayed 1 night in Dec 2018
6/10 Okay
Verified traveler
Dec 25, 2018
Liked: Property conditions & facilities
They don’t have heaters, in winter is cold.
Is an old hotel and is not reformed.
The hotel is centrally located a block from zocalo - we were not aware but they are doing major remodel during our stay so we ended up moving rooms. I would double check if they are done with remodel before you book if that matters to you. We spent most of the day out exploring so it was ok for us.
kyra
Stayed 3 nights in Sep 2018
8/10 Good
kyra
Sep 17, 2018
Liked: Cleanliness, staff & service, room comfort
Great location
This hotel it's close to everything but they were remodeling while we were there I'm sure it will be gorgeous when they're done so you might check and make sure they're done remodeling if you mind the noise they really tried to keep it after 8 in the morning and done by 6 at night
My experience at this hotel was very poor. First of all the pool area was under construction. Therefore, it wasn't open until 4pm and it only remained open for a couple hours. Also there was yellow tape all around their lounge area by the pool which didn't make me feel safe at all. Moreover, their hot tub wasn't even working. Later when we decided to got to the rooftop, this area was a joke. It was under construction an not available for the public which their website doesn't inform you of. To top it off our room smelled terrible and when I went to the front desk to ask if I could be moved to another room, the front desk agent agreed to do so but they placed me in a room that didn't have a working A/C unit and I was simply told I would have to use a fan. Also when I asked about the rooftop, the front desk agent said that it was Orbitz fault for not having it listed as under construction, but he claimed that this was stated clearly on their website which was a lie. When I pulled up the website the front desk agent changed his answer and said that in order to get specifics about the hotel we would have had to make the reservation directly with the hotel over the phone. Lastly, we were woken up around 7am by the noise of construction within the hotel. Overall, this hotel is a joke and this has been one of the worse hotel experience I've ever had.
We stayed in this hotel in January and liked it so much we came back. it seemed to have lost a little luster in the last 10 months - not related to minimal earthquake damage (no elevator).