Hotel San Pedro

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel San Pedro

Bar (on property)
Outdoor pool
Outdoor pool
Exterior
Junior Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV

Reviews

7.2 out of 10

Good

Popular amenities

  • Pool
  • Parking available
  • Breakfast available
  • Laundry
  • Room service
  • 24/7 front desk

Explore the area

Map
Av 2 Oriente #202, Centro Histórico, Puebla, PUE, 72000
  • Zócalo de Puebla
    2 min walk
  • El Parian Market
    4 min walk
  • Santo Domingo Church
    4 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    42 min drive

Room options

Junior Suite, 1 King Bed

  • 237 sq ft
  • Sleeps 3
  • 1 King Bed

Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Executive Double Room

  • 215 sq ft
  • Sleeps 4
  • 2 Double Beds

Double Room Standard

  • Sleeps 4
  • 2 Full Bed(s)

Similar properties

About this property

Hotel San Pedro

3.5-star Puebla hotel, connected to a shopping center in Puebla Historic Center
This smoke-free hotel features an outdoor pool, a restaurant, and a coffee shop/cafe. Free WiFi in public areas and a free manager's reception are also provided. Other amenities include self parking, a business center, and conference space.
Hotel San Pedro offers 80 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The hotel offers a restaurant and a coffee shop/cafe. A complimentary manager's reception is offered each day. Wired and wireless Internet access is complimentary. This 3.5-star property offers access to a business center and meeting rooms. Event facilities measuring 1076 square feet (100 square meters) include conference space. This Colonial hotel also offers an outdoor pool, a terrace, and multilingual staff. Limited onsite parking is available on a first-come, first-served basis (surcharge).

Hotel San Pedro is a smoke-free property.

A complimentary manager's reception is offered each day.
Hotel San Pedro has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Self parking on site (surcharge)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: USD 7 for adults and USD 7 for children
  • A coffee shop/cafe
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Ajonjoli

Things to do

  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 1,076 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 5 floors
  • Ballroom
  • Built in 1542
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 7 for adults and USD 7 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 4 PM to 8 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Hotel Posada San Pedro
Hotel Posada San Pedro Puebla
Posada San Pedro Puebla
Hotel San Pedro Puebla
San Pedro Puebla
Hotel San Pedro Hotel
Hotel San Pedro Puebla
Hotel San Pedro Hotel Puebla

Hotel San Pedro Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 67 out of 277 reviews" "
Rating 8 - Good. 93 out of 277 reviews" "
Rating 6 - Okay. 63 out of 277 reviews" "
Rating 4 - Poor. 28 out of 277 reviews" "
Rating 2 - Terrible. 26 out of 277 reviews" "

7.6/10

Cleanliness

7.4/10

Staff & service

8.2/10

Amenities

6.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JUAN

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me gusta la arquitectura antigua colonial
Stayed 3 nights in Aug 2023

10/10 Excellent

Elias

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Safe and courteous
Stayed 3 nights in Jun 2023

10/10 Excellent

Delia

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff was not great at all, they made us wait 20 minutes before taking our drink order when there were only 2 tables for them to serve, ours and another
Stayed 1 night in Jul 2022

6/10 Okay

Feliciano

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I did not like the rooms you could hear everything from the next room and when we checked in the gentleman was very rude
Stayed 2 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Staff & service, property conditions & facilities
historical
Stayed 1 night in Aug 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel is in desperate need of basic repairs and upgrades throughout. It is dirty, loud, uncomfortable and the personnel was inadequate and unprofessional. I had numerous complaints which were ignored: room with no air conditioning; pool remained open until 10:30 pm even though it was supposed to be closed at 9:00 pm.:
Stayed 3 nights in Apr 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2020

10/10 Excellent

Joanne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Charming hotel
Lovely hotel in the center of Pueblo! Conveniently located and easy walking distance to zocalo. They are doing a great job in this difficult time of COVID!
Stayed 2 nights in Oct 2020

10/10 Excellent

Salvador

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I honestly loved this hotel
I loved everything about this hotel! with so many restaurants literally around the corner from it and a Starbucks across the street, I highly recommend it. the room was very spacious had a cute balcony view, the jacuzzi tub was a big plus as well . The pool was at a great temp. And the restaurant was really good with affordable prices I recommend the chilaquiles. I plan On going back one day just to stay here again lol
Stayed 3 nights in Sep 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location! The hotel is close to everything. I would go back to this hotel anytime!
Stayed 2 nights in Jul 2019

2/10 Terrible

Brissa

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible
The first night at 1 am we had to change rooms because the air conditioning was not working, for the next night we changed rooms again because we did not have electricity, for the third night they almost changed us again because the TV did not work but We decided not to change because we were tired of changing so much, I decided to rent one more night and pay at the hotel and after so many inconveniences they were charging us double the night from Saturday to Sunday without respecting that we had already paid for 3 previous nights
Stayed 3 nights in Jun 2019

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, amenities
The location was excellent but the hotel was not as expected. The bathroom smelled terrible and we were moved to another one that had the same smell but the smell was not as strong. The second room did not have a blow dryer and one of the toilet papers had a big stain. I put it aside so it was changed. The next day we left and came back at 5 pm and the room was unmade. It took 2 phone calls to get someone to clean it. And the stained toilet paper was left again.
Stayed 2 nights in Feb 2019

6/10 Okay

Rosebel, Los Angeles

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
My parents have been staying at this hotel for the last few years. This was my first time at this hotel and I was not impressed. The bathroom has no exhaust so when I took a nice hot shower, the steam created a very slippery floor in the bathroom. There were some lightbulbs missing. The shower flooded while I was taking a shower. There was one night when loud music was playing somewhere in the hotel until past 2300 then you could hear everyone still screaming outside. On the bright side, the location was excellent, the room was nice and clean and staff were very attentive and helpful.
Stayed 3 nights in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service
All good loved the location recommended it to friends great service very helpful staff
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Property conditions & facilities
They don’t have heaters, in winter is cold. Is an old hotel and is not reformed.
Stayed 1 night in Dec 2018

8/10 Good

David

Liked: Staff & service, property conditions & facilities
Nice comfy hotel best thing location near el zocalo restaurants,coffee shop,xoxo,just perfect...
Stayed 7 nights in Nov 2018

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2018

8/10 Good

kyra

Liked: Staff & service, property conditions & facilities, room comfort
nice hotel would stay again
The hotel is centrally located a block from zocalo - we were not aware but they are doing major remodel during our stay so we ended up moving rooms. I would double check if they are done with remodel before you book if that matters to you. We spent most of the day out exploring so it was ok for us.
Stayed 3 nights in Sep 2018

8/10 Good

kyra

Liked: Cleanliness, staff & service, room comfort
Great location
This hotel it's close to everything but they were remodeling while we were there I'm sure it will be gorgeous when they're done so you might check and make sure they're done remodeling if you mind the noise they really tried to keep it after 8 in the morning and done by 6 at night
Stayed 4 nights in Sep 2018

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Poor Hotel Experience
My experience at this hotel was very poor. First of all the pool area was under construction. Therefore, it wasn't open until 4pm and it only remained open for a couple hours. Also there was yellow tape all around their lounge area by the pool which didn't make me feel safe at all. Moreover, their hot tub wasn't even working. Later when we decided to got to the rooftop, this area was a joke. It was under construction an not available for the public which their website doesn't inform you of. To top it off our room smelled terrible and when I went to the front desk to ask if I could be moved to another room, the front desk agent agreed to do so but they placed me in a room that didn't have a working A/C unit and I was simply told I would have to use a fan. Also when I asked about the rooftop, the front desk agent said that it was Orbitz fault for not having it listed as under construction, but he claimed that this was stated clearly on their website which was a lie. When I pulled up the website the front desk agent changed his answer and said that in order to get specifics about the hotel we would have had to make the reservation directly with the hotel over the phone. Lastly, we were woken up around 7am by the noise of construction within the hotel. Overall, this hotel is a joke and this has been one of the worse hotel experience I've ever had.
Stayed 1 night in Jul 2018

2/10 Terrible

Leonel

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
This place its totally bad they have a bad smell in all rooms... They dont have Heter too And its under construccion
Stayed 5 nights in Dec 2017

8/10 Good

Kenia, Boston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice hotel, close to the plaza
Everything was great, location, prices, except not hot water it was just warm
Stayed 1 night in Nov 2017

6/10 Okay

Sandi, MARIPOSA Ca

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Girls trip for dia de los muertos
We stayed in this hotel in January and liked it so much we came back. it seemed to have lost a little luster in the last 10 months - not related to minimal earthquake damage (no elevator).
Stayed 6 nights in Oct 2017

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place in the middle of Puebla
We loved the Hotel. Perfect location good sizes rooms and the balcony was great.
Stayed 1 night in May 2017