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InterContinental Presidente Puebla, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for InterContinental Presidente Puebla, an IHG Hotel

Exterior
Outdoor pool, open 9:00 AM to 9:00 PM, sun loungers
Exterior
Classic Room, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, in-room safe
3 restaurants, international cuisine

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast available
  • Spa
  • Pool
  • Pet friendly
  • Room service

Explore the area

Map
Blvd Hermanos Serdan 141, Puebla, PUE, 72140
  • Galerías Serdán
    19 min walk
  • Triangulo Las Animas Shopping Center
    3 min drive
  • Cuexcomate Volcano
    4 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    34 min drive

Room options

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room

  • 356 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Club Lounge Access

Premium Room, 1 King Bed, Club Lounge Access | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Premium Room, 1 King Bed, Club Lounge Access

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed (Dining Area)

Junior Suite, 1 King Bed (Dining Area) | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed (Dining Area)

  • 320 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 2 Bedrooms

  • 640 sq ft
  • Sleeps 7
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Junior Suite, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed, Club Lounge Access

  • 356 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 1 King Bed

  • 280 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Double Beds, Club Lounge Access

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds, Club Lounge Access

  • 280 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Classic Room, 2 Double Beds

Classic Room, 2 Double Beds | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room, 2 Double Beds

  • 279 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Presidential Suite

  • 1032 sq ft
  • Sleeps 3
  • 1 Twin Bed

View all photos for Classic Room

Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Classic Room

  • 280 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Balcony

Suite, 1 Bedroom, Balcony | Egyptian cotton sheets, premium bedding, down comforters, in-room safe

Suite, 1 Bedroom, Balcony

  • 323 sq ft
  • Sleeps 3
  • 1 Twin Bed

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Exterior

Holiday Inn Express Puebla, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1143)
The price is $54
per night
$64 total
includes taxes & fees
Jan 6 - Jan 7
Holiday Inn Express Puebla, an IHG Hotel

About this property

InterContinental Presidente Puebla, an IHG Hotel

4-star Puebla hotel with free valet parking
This smoke-free hotel features 3 restaurants, a full-service spa, and an outdoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness center, a bar/lounge, and a 24-hour business center are onsite.
InterContinental Presidente Puebla, an IHG Hotel offers 200 air-conditioned accommodations with video-game consoles and safes. Beds feature Egyptian cotton sheets, down comforters, and premium bedding. 42-inch LCD televisions come with premium cable channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

This Puebla hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and complimentary weekday newspapers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
Guests can pamper themselves with a trip to the onsite spa, which has 3 treatment rooms. Services include deep-tissue massages and hot stone massages. The spa is equipped with a sauna and a spa tub. The spa is open select days.
In addition to a full-service spa, InterContinental Presidente Puebla, an IHG Hotel features an outdoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 3 restaurants. The property also offers a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 4-star property consist of a 24-hour business center and 5 meeting rooms. Event facilities measuring 189263 square feet (17583 square meters) include a conference center. This business-friendly hotel also offers a children's pool, a terrace, and multilingual staff. Onsite self parking and valet parking are complimentary.

InterContinental Presidente Puebla, an IHG Hotel is a smoke-free property.

Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and noon and on weekends between 7:00 AM and noon.
Cocina de los Angeles - This buffet restaurant specializes in international cuisine.
Lobby Bar - Onsite bar. Open daily.
Pescao y Limon - Onsite restaurant. Open daily.
24-hour room service is available.

Languages

English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Shopping center shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to noon on weekdays and 7:00 AM to noon on weekends; USD 25 for adults and USD 12.50 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas
  • Couples/private dining

Restaurants on site

  • Cocina de los Angeles
  • Lobby Bar
  • Pescao y Limon

Things to do

  • 24-hour gym
  • Art gallery
  • Children's pool
  • Full-service spa
  • Outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • Outdoor pool
  • Pool gate
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business center
  • 5 meeting rooms
  • Computer station
  • Conference center (189,263 square feet of space)

Outdoors

  • Garden
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Sauna
  • Spa open select days
  • Spa tub

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Area rugs in room
  • Elevator (31 inch wide door)
  • Front entrance ramp
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic drinking straws
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium cable channels
  • Pay movies
  • Video game console

Food and drink

  • 24-hour room service
  • Coffee/tea maker

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 70 per pet, per night, plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 66 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 25 for adults and USD 12.5 for children
  • Pet fee: USD 70 per pet, per night plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

InterContinental Presidente Hotel Puebla
InterContinental Presidente Puebla
InterContinental Puebla
InterContinental Puebla Presidente
Presidente InterContinental Puebla
Presidente Puebla
Puebla InterContinental
Puebla InterContinental Presidente
Puebla Presidente InterContinental
Presidente Intercontinental Puebla Hotel Puebla
InterContinental Presidente Puebla Hotel
InterContinental Presidente Puebla
InterContinental Presidente Puebla an IHG Hotel
InterContinental Presidente Puebla, an IHG Hotel Hotel
InterContinental Presidente Puebla, an IHG Hotel Puebla
InterContinental Presidente Puebla, an IHG Hotel Hotel Puebla

InterContinental Presidente Puebla, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 613 out of 1007 reviews" "
Rating 8 - Good. 251 out of 1007 reviews" "
Rating 6 - Okay. 80 out of 1007 reviews" "
Rating 4 - Poor. 36 out of 1007 reviews" "
Rating 2 - Terrible. 27 out of 1007 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Gary

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel. In hotel restaurant is great!
Stayed 1 night in Sep 2024

10/10 Excellent

Omar

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall a great place to stay, enough options within the property to eat, staff is very friendly and it was very good option for me during my trip.
Stayed 2 nights in Sep 2024

10/10 Excellent

Claudia, mexico

Business traveler, Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option for furry friends!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Claudia, mexico

Business traveler, Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un hotel con calidad, el mejor servicio a cliente y ultra pet friendly con camitas, platos y en ocasiones juguetes (ahora no le tocó a Aspen). Para mi la diferencia frente a sus competidores es que recibe con la misma alegría a humanos que a canes. Paquito, Algondo y Stephy en el restaurant te atienden de lujo. Regredo siempre. Esta ocasión me gustó que en limpieza de estacionamiento frontal han redoblado esfuerzos.
Stayed 2 nights in Aug 2024

10/10 Excellent

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

DIEGO

Stayed 1 night in Jul 2024

10/10 Excellent

CARLOS E

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in Puebla
We stayed in Puebla for some days and this hotel have us what we needed as a family. We booked two bedrooms suite. It was spacious and very clean. Service in the bar is amazing and also the food in the restaurant. All the staff is very friendly and helpful. I'll book this hotel again for our next visit.
Stayed 3 nights in Jul 2024

8/10 Good

John

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok for the stay and price
Stayed 1 night in Jun 2024

10/10 Excellent

Jonathan

Liked: Cleanliness
Stayed 1 night in Jun 2024

4/10 Poor

Amber

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Stayed 1 night in May 2024

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort
Check they don’t have an event on before travellin
Grounds are lovely so I get why one would want to have a wedding there. Unfortunately the hotel think it’s ok to be constructing metal gazebos up to after midnight and then starting again before 730am.
Stayed 4 nights in May 2024

8/10 Good

Laura Eugenia

Stayed 3 nights in Feb 2024

10/10 Excellent

Jerome

Traveled with partner, Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

8/10 Good

Robin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2023

10/10 Excellent

Israel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the food at the hotel Also it was convenient to go to nearby shops as well

10/10 Excellent

Bernhard, Doral

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place
Stayed 2 nights in Nov 2023

10/10 Excellent

Fernando

Stayed 3 nights in Oct 2023

4/10 Poor

Raul

Stayed 2 nights in Sep 2023

2/10 Terrible

Raul

Stayed 3 nights in Sep 2023

10/10 Excellent

Carmen Lourdes

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Exelent
Stayed 3 nights in Aug 2023

8/10 Good

Philippe, Guaynabo

Traveled with family
Liked: Amenities
Excellent service & amicable staff Great breakfast buffet Somewhat old infrastructure & rooms (yet fairly quiet for a good night sleep) Not much around the hotel at walking distance Just a 15 min drive from main attractions
Stayed 1 night in Jul 2023

10/10 Excellent

Sergio

Stayed 2 nights in Jul 2023

10/10 Excellent

Javier

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is AMAZING. The staff were very friendly and attentive. A quick drive to the city center. The pool was perfect after a day of exploring Puebla. Would definitely stay again if in Puebla.
Stayed 1 night in Jun 2023

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent place to stay..
Stayed 1 night in May 2023

8/10 Good

Shirley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We always stay at this hotel when traveling with our dogs — this is our 5th time! Very friendly staff, the rooms allocated for dogs are on the main floor, near the dog run and have a patio at the back of the spacious bedroom
Stayed 1 night in May 2023