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Comfort Inn Puebla Centro Histórico

3.0 star property

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Photo gallery for Comfort Inn Puebla Centro Histórico

Porch
Property amenity
Lobby
Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, free WiFi
Dining

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Air conditioning
  • Room service
  • Parking included
$82
includes taxes & fees
Nov 25 - Nov 26

Explore the area

View in a map
Avenida Juarez 1309, Colonia Centro, Puebla, PUE, 72000
  • Place, Zócalo de Puebla
    ‪15 min walk‬
  • Place, Puebla Cathedral
    ‪17 min walk‬
  • Place, Los Sapos Bazaar
    ‪6 min drive‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪42 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.4 out of 10
Exceptional
(39 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (Upgrade)

Suite, 1 King Bed, Non Smoking (Upgrade) | In-room safe, desk, laptop workspace, free WiFi

Suite, 1 King Bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Non Smoking

Suite, 2 Queen Beds, Non Smoking | In-room safe, desk, laptop workspace, free WiFi

Suite, 2 Queen Beds, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn Puebla Centro Histórico

3-star hotel in Puebla Historic Center
Along with a restaurant, this smoke-free hotel has a fitness center and a bar/lounge. Free weekday breakfast, free WiFi in public areas, and free valet parking are also provided. Additionally, 24-hour room service, a business center, and concierge services are onsite.
Comfort Inn Puebla Centro Histórico offers 60 air-conditioned accommodations with safes and complimentary bottled water. 42-inch LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is offered daily and hair dryers can be requested.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is served on weekdays. Wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and meeting rooms. This business-friendly hotel also offers a fitness center, a terrace, and tour/ticket assistance. Complimentary covered self parking and covered valet parking are available on site, along with a car charging station.

Comfort Inn Puebla Centro Histórico is a smoke-free property.

A complimentary buffet breakfast is served between 7:00 AM and 10:00 AM on weekdays.
Comfort Inn Puebla Centro Histórico has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Free secured, covered self parking on site
  • Free secured, covered valet parking on site

Food and drink

  • Free buffet breakfast available on weekdays 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Things to do

  • Gym

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels

Food and drink

  • 24-hour room service
  • Free bottled water

More

  • Air conditioning
  • Desk
  • Desk chair
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
An early check-in fee will be charged
Late check-in subject to availability
Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: 50 percent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee: 50-percent of room rate for check-in between 8:00 AM and 2:00 PM
  • Late check-out fee: 50 percent of room rate (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

No pets and no service animals are allowed at this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Loa Inn Juarez
Comfort Inn Centro Historico
Comfort Inn Puebla Centro Histórico Hotel
Comfort Inn Puebla Centro Histórico Puebla
Comfort Inn Puebla Centro Histórico Hotel Puebla

Reviews

Comfort Inn Puebla Centro Histórico Reviews

9.0

Wonderful

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 622 out of 1006 reviews
Rating 8 - Good. 293 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 19 out of 1006 reviews
Rating 2 - Terrible. 14 out of 1006 reviews

Reviews

10/10 Excellent

CHRISTIAN

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very comfortable, the hotel is well located and within walking distance of Puebla's Historic Center. There are several breakfast options. Highly recommended.
Stayed 3 nights in Aug 2025

10/10 Excellent

Daniel, Hillsborough

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel and location.
Stayed 3 nights in Aug 2025

2/10 Terrible

John, La Porte

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The kind employees as well as the cleanìness.
Stayed 2 nights in Jul 2025

10/10 Excellent

Ismael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2025

10/10 Excellent

Daniel, Hillsborough

Business traveler, Traveled with family
Liked: Amenities
Excellent
Stayed 2 nights in Jul 2025

10/10 Excellent

Alma, La Mesa

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was as very nice, clean and personnel was awesome. Enjoyed our stay didn't want to go home. There is a beautiful park a 1/2blick away so pretty
Stayed 5 nights in Jul 2025

10/10 Excellent

Peter

Stayed 1 night in Jun 2025

8/10 Good

Olga

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Buen hotel Buffet aceptable

Pueden tener más variedad en el Buffet de desayuno que incluye al reservar la habitación (nos hemos quedado en varias ocasiones y era mejor y más variedad ) y el Personal del buffet lo poco que atendía era de mala cara y casi no ofrecía café ni estaba al pendiente.
Stayed 1 night in Jun 2025

8/10 Good

Juan

Traveled with family
Liked: Cleanliness, property conditions & facilities
Great location, great price, good breakfast included. Staff was Friendly and helpful. The roof needs some work. We had a leak in our room after q heavy rain. Also the bathroom extractor wasn’t working.
Stayed 2 nights in May 2025

10/10 Excellent

Suzanne

Traveled with partner
Liked: Amenities, property conditions & facilities
This hotel has perfect location for any person who enjoys to walk a little and the staff were all so very kind. The breakfast is amazing and the extended dining area lovely.
Stayed 4 nights in May 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location and excellent staff.
Stayed 8 nights in Apr 2025

10/10 Excellent

Jose Mario

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent property and staff service
Stayed 6 nights in Apr 2025

10/10 Excellent

Daniel, Hillsborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceeded expectations.

This Comfort Inn exceeded my expectations. Wonderful staff, super clean, super quiet, great breakfast buffet. It's a little further outside the centro historico but absolutely worth that additional walking time. Great value.
Stayed 6 nights in Feb 2025

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located, good buffet breakfast
Stayed 4 nights in Jan 2025

10/10 Excellent

norma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Jose

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Room.property
Stayed 1 night in Dec 2024

10/10 Excellent

CHUN SUK

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Es muy silencioso
Stayed 1 night in Dec 2024

10/10 Excellent

Lorena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exelente servicio muy limpio
Stayed 6 nights in Dec 2024

10/10 Excellent

Angelica

Stayed 1 night in Nov 2024

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo muy bien. La única recomendación es que reemplacen la luz y extractor del baño, porque está muy oscuro y ruidoso. Fue el cuarto 304.
Stayed 1 night in Nov 2024

6/10 Okay

Daniel, Hillsborough

Liked: Cleanliness, property conditions & facilities
The hotel location is excellent. The front desk staff sometimes are not kind. Our card keys didn’t work this morning so I asked for help but it seems the person in charge was not in a good mood.
Stayed 2 nights in Nov 2024

10/10 Excellent

Luis

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I'll back again definitely
Stayed 1 night in Nov 2024

10/10 Excellent

MARCO

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

Rosario

Stayed 1 night in Oct 2024