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MM Grand Hotel Puebla, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for MM Grand Hotel Puebla, Tapestry Collection by Hilton

Exterior
Premium bedding, in-room safe, individually decorated
Suite, 1 King Bed (Governor) | Living area | 42-inch flat-screen TV with cable channels, TV
Mexican cuisine
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
$73
includes taxes & fees
Feb 1 - Feb 2

Explore the area

View in a map
Blvd. Atlixco 4303, Col. Las Ánimas Santa Anita, Puebla, PUE, 72180
  • Place, Triangulo Las Animas Shopping Center
    ‪1 min walk‬
  • Place, Metropolitan Auditorium
    ‪15 min walk‬
  • Place, Angelopolis Commercial Center
    ‪19 min walk‬
  • Airport, Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪25 min drive‬

Room options

View all photos for Grand Room, 1 King Bed

Premium bedding, in-room safe, individually decorated

Grand Room, 1 King Bed

9.0 out of 10
Wonderful
(14 reviews)
  • 560 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible (Roll-In Shower)

Premium bedding, in-room safe, individually decorated

Room, 2 Double Beds, Accessible (Roll-In Shower)

9.6 out of 10
Exceptional
(4 reviews)
  • 560 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 42-inch flat-screen TV with cable channels, TV

Presidential Suite, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 3240 sq ft
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed

View all photos for Suite, 1 King Bed (Governor)

Suite, 1 King Bed (Governor) | Premium bedding, in-room safe, individually decorated

Suite, 1 King Bed (Governor)

  • 732 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

42-inch flat-screen TV with cable channels, TV

Deluxe Room, 1 King Bed

8.6 out of 10
Excellent
(7 reviews)
  • 534 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Grand Room, 2 Double Beds

Premium bedding, in-room safe, individually decorated

Grand Room, 2 Double Beds

10.0 out of 10
Exceptional
(31 reviews)
  • 569 sq ft
  • Sleeps 4
  • 2 Double Beds

Two Double Mobility Hearing Accessible Room With Roll in Shower

  • Sleeps 4

Deluxe King Room

  • Sleeps 2

Grand Class Guestroom-1 King Bed

  • Sleeps 2

Grand Class Guestroom-2 Double Beds

  • Sleeps 4

Governor Suite King

  • Sleeps 2

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About this property

MM Grand Hotel Puebla, Tapestry Collection by Hilton

4-star Puebla hotel close to Angelopolis Commercial Center
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include a conference center, conference space, and dry cleaning.
MM Grand Hotel Puebla, Tapestry Collection by Hilton offers 93 accommodations with safes and irons/ironing boards. Each accommodation is individually furnished and decorated. Beds feature premium bedding. 42-inch flat-screen televisions come with cable channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. In-room massages and hair dryers can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. Event facilities measuring 3918 square feet (364 square meters) include a conference center. This Beaux Arts hotel also offers a 24-hour fitness center, a terrace, and a garden. Complimentary uncovered self parking and uncovered valet parking are available on site.

MM Grand Hotel Puebla, Tapestry Collection by Hilton has designated areas for smoking.

Buffet breakfasts are available for a surcharge on weekdays between 7:00 AM and noon and on weekends between 7:00 AM and noon.
CASA PLATA - This restaurant specializes in Mexican cuisine.
BAR CANALES - Onsite bar. Open select days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking within 1 mile
  • Free uncovered self parking on site
  • Free uncovered valet parking on site
  • Limited onsite valet and self parking

Food and drink

  • Buffet breakfast available for a fee 7:00 AM to noon on weekdays and 7:00 AM to noon on weekends; MXN 260 to 300 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • BAR CANALES
  • CASA PLATA

Things to do

  • 24-hour gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3 meeting rooms
  • Conference center (3,918 square feet of space)

Outdoors

  • Garden
  • Terrace

Spa

  • In-room massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 steps to reach entrance
  • Elevator (39 inch wide door)
  • Front entrance ramp
  • Lever door handles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk (35 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Beaux Arts architecture
  • Built in 2013
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 550 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 33 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 260 to 300 per person
  • Pet fee: MXN 550 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cribs/infant beds
This property accepts credit cards, debit cards, and cash
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Grand MM
MM Grand
MM Grand Hotel
MM Grand Hotel Puebla
MM Grand Puebla
MM Grand Hotel
MM Grand Hotel Puebla, Tapestry Collection by Hilton Hotel
MM Grand Hotel Puebla, Tapestry Collection by Hilton Puebla

MM Grand Hotel Puebla, Tapestry Collection by Hilton Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 689 out of 1006 reviews
Rating 8 - Good. 222 out of 1006 reviews
Rating 6 - Okay. 58 out of 1006 reviews
Rating 4 - Poor. 21 out of 1006 reviews
Rating 2 - Terrible. 16 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Roberto

Liked: Cleanliness, property conditions & facilities
Todo super bien excepto por la atención de las personas en recepción, no es mala, no son groseros pero no es lo que solía ser, bajaron la calidad en atención a clientes
Stayed 6 nights in Jul 2025

10/10 Excellent

Mario

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jordi

Stayed 1 night in Sep 2025

8/10 Good

Psicópata

Liked: Cleanliness, amenities, property conditions & facilities
La experiencia fue mayormente agradable, a excepción de que por la tarde solicite alimentos y nunca me llegaron
Stayed 3 nights in Sep 2025

10/10 Excellent

James

Stayed 1 night in Aug 2025

10/10 Excellent

Angel Luis

Business traveler, Traveled with family
Stayed 1 night in Aug 2025

10/10 Excellent

LIZBETH RIOS

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy amable todo el staff del hotel, la habitación limpia y cómoda.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Some staff in front desk could be a little nicer
Stayed 1 night in Aug 2025

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

RUBEN J, MIAMI

Business traveler
Liked: Cleanliness, staff & service
Disliked: Amenities
Is a Nice renewed hotel, but they dont provide toilerys at room and charge for a low cost tooth brush and a tiny toothpaste even that I am an HiltonHonnors member
Patio
Main Entrance
Stayed 1 night in Jul 2025

10/10 Excellent

SERGIO

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente opción

Relación calidad -precio y ubicación conveniente
Stayed 1 night in Jul 2025

8/10 Good

Yamila, chicago

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
have stayed before and can definitely say the cleanliness has gone downhill
Stayed 1 night in May 2025

10/10 Excellent

Fernanda

Stayed 1 night in May 2025

10/10 Excellent

Juan Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

6/10 Okay

Diana

.
Stayed 1 night in May 2025

6/10 Okay

Patricia

Liked: Cleanliness, staff & service, room comfort

Hotel bueno pero no es moderno.

Buena atención del personal, habitación limpia pero los lavabos, mamparas y accesorios de baño deben cambiarse están muy gastado y en general la decoración de la habitación también deben modernizarse y ser más armoniosa… en esta época de calor en los alrededores del hotel llega un mal olor… lo bueno que en las habitaciones no se percibe. La carta del restaurante es muy vasca y lleva mucho tiempo sin actualizarse…un detalle básico no tenían tortillas en el desayuno.
Stayed 2 nights in Apr 2025

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

RENE

Stayed 1 night in Apr 2025

10/10 Excellent

Andrés

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno
Stayed 1 night in Mar 2025

8/10 Good

jorge b.

Traveled with family
Liked: Cleanliness, staff & service, amenities
The air conditioning went down and they took so long to fix it
Stayed 4 nights in Mar 2025

10/10 Excellent

Armando

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
We come to this hotel twice per year. Always great service and very clean rooms.

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place wA very quiet and pleasant.
Stayed 1 night in Mar 2025

6/10 Okay

Makoto

Liked: Staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Carlos

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Andrés

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bueno pero la tasa del baño no estaba bien lavada
Stayed 1 night in Feb 2025