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Mesón Sacristía de la Compañía

4.0 star property

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January 2025

Photo gallery for Mesón Sacristía de la Compañía

City view from property
40-inch flat-screen TV with cable channels, TV, Netflix
Exterior
Junior Room | Free WiFi, bed sheets
Superior Room | Free WiFi, bed sheets

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi
  • 24/7 front desk
    24/7 front desk
  • Restaurant
    Restaurant

Explore the area

Map
6 Sur No 304 Callejón de los Sapos, Centro Histórico, Puebla, PUE, 72000
  • Los Sapos Bazaar
    1 min walk
  • El Parian Market
    3 min walk
  • Zócalo de Puebla
    4 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    41 min drive

Room options

View all photos for Superior Room

Superior Room | Free WiFi, bed sheets

Superior Room

  • 431 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed OR 1 King Bed

View all photos for Junior Room

Junior Room | Free WiFi, bed sheets

Junior Room

  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

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Exterior

voco Royalty Puebla Downtown, an IHG Hotel

Parking included
Free WiFi
Restaurant
Air conditioning
4.6 out of 5, Wonderful, (164)
The price is $89
per night
$106 total
includes taxes & fees
Dec 7 - Dec 8
voco Royalty Puebla Downtown, an IHG Hotel

About this property

Mesón Sacristía de la Compañía

4-star hotel in Puebla Historic Center
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Mesón Sacristía de la Compañía offers 8 accommodations, which are accessible via exterior corridors and feature complimentary bottled water and hair dryers. 40-inch flat-screen televisions come with cable channels and Netflix.

Bathrooms include showers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Puebla hotel also offers multilingual staff, tour/ticket assistance, and concierge services.

Mesón Sacristía de la Compañía is a smoke-free property.

Mesón Sacristía de la Compañía has a restaurant serving breakfast and dinner.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Accessibility

  • No elevator

More

  • 1 floor
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels
  • Netflix
  • Streaming services

Food and drink

  • Free bottled water

More

  • Access via exterior corridors
  • Free local calls

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after noon please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators

Property is also known as

Mesón Sacristía Compañía
Mesón Sacristía Compañía Hotel
Mesón Sacristía Compañía Hotel Puebla
Mesón Sacristía Compañía Puebla
Meson Sacristia De La Compania
Sacristía
Mesón Sacristía de la Compañía Hotel
Mesón Sacristía de la Compañía Puebla
Mesón Sacristía de la Compañía Hotel Puebla

Mesón Sacristía de la Compañía Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 77 out of 149 reviews" "
Rating 8 - Good. 49 out of 149 reviews" "
Rating 6 - Okay. 13 out of 149 reviews" "
Rating 4 - Poor. 6 out of 149 reviews" "
Rating 2 - Terrible. 4 out of 149 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A gem in the heart of Puebla
A darling hotel in the heart of Puebla. Staying in a traditional casona you really feel you've gone back in time but with all the modern amenities. Carlos, the innkeeper, was a joy and we loved everything about our stay here. Highly recommend!
Stayed 3 nights in May 2023

4/10 Poor

Mazen

Stayed 2 nights in Apr 2023

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
Lovely property, however, I did not notice in the “special instructions” that guests could only check in during a very limited 2 hour time frame. It also said that guests arriving after 3 pm would not be able to check in until the next day. My husband and I panicked, as it was already close to 5 pm by the time we arrived. We thought we really had a problem, as it was New Years Eve, and all of the other hotels in town were full. Fortunately, we were able to contact the hotel and give our arrival time. The guy at the desk said that was no problem and that we could check in whenever. If this is the case, the message about limited check in hours should be removed. What hotel only allows a 2 hour check in time? Also, the property is a bit of a distance from the town of Taxco and there is no restaurant (they only offer breakfast). Guests should be advised to eat dinner or bring it with them as there is also no other option nearby. Being that it is a distance from town, a restaurant should be available.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Great location, ambiance and food! Minor details on maintenance.
Stayed 2 nights in Feb 2019

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I love this little hotel!
What this hotel lacks in luxury it makes up in charm. It is almost like living in a museum. Be patient with the hot water. It takes time but will get there. The staff is friendly and helpful. Very nice breakfast included and the chicken soup is wonderful. My second stay there and hope it won't be my last.
Stayed 4 nights in Feb 2019

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Precious Gem in Centro Historico
Absolutely lovely experience at this special boutique hotel! The room was breathtakingly furnished, the bed comfortable and many thoughtful touches added to make the stay perfect. The service was friendly and efficient, the breakfast delicious. The location rocks—two blocks from the Zocalo and on a classic street (Toad Alley.) I will definitely return.
Stayed 1 night in Jan 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pictures don't really do it justice
Great location right off main points of interest. Pretty little street. Our room was gorgeous, old furnishings, nice sitting area. Rooms open up onto a shared, courtyard restaurant. Perfect for our needs. Like many hotels in Mexico, hot water is not consistent in shower. The courtyard is a well reviewed restaurant, open to the public. That is good and bad. Great music in the afternoon on the weekend when we were there. Loud late one night when we were headed off to sleep. I rated it a "4" for service, not for any bad reason but simply the lack of a "host" type feel like we have experienced in some of the best boutique type hotels. Staff was nice enough but it didn't feel as homey as some other places.
Stayed 3 nights in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Beautiful Hotel BUT
The location is perfect and the decor is amazing. And the included breakfast is wonderful but I wouldn’t stay again largely because I didn’t have hot water for a shower. Additionally, checkin came with no basic information like check out times, when the front door locks and what to do if you aren’t back or a simple reminder that breakfast is included. It could be so much better.
Stayed 1 night in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the front desk are exceptional, very kind and go out of their way to ensure they meet all your requests...just ask.
Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Stayed 3 nights in Oct 2018

8/10 Good

michael

Liked: Cleanliness, staff & service, property conditions & facilities
A Step into Mexico’s Past
The staff is excellent. Bed was nice and room was clean. Hotel is close to great food, museums, the plaza - just a great location within walking distance of everything. Breakfast at the hotel was substandard everyday. The room was warm and the ceiling fan inadequate. Water pressure in the shower left a little to be desired also. This is a common problem in Puebla. Hotel is filled with Mexican antiques and culture.
Stayed 3 nights in Oct 2018

2/10 Terrible

Melissa

Disliked: Staff & service, property conditions & facilities, room comfort
Do NOT trust the staff
There are many pluses to this hotel, but negatives outweigh. I could never recommend staying here. As non-Spanish speakers, we struggled to communicate with staff. They treated us well, but we were taken advantage of by restaurant staff in a scam we suspect they repeat. On our last night Luis, our waiter throughout our stay, set 2 bottles of mezcal out and said they were “house mezcals” and proceeded to write down prices for us. The amounts seemed high, but we were willing to pay for mezcal we could not get in the US. When we agreed to the purchase, staff that had been hovering went to the kitchen for an energized conversation, which put us on edge. Once in our room we investigated prices and realized they were inflated by 300% over retail. With limited language skills, we felt it was impossible to undo the transaction that night. I strongly suspect the staff split the proceeds of the scam. We have since contacted the hotel owners and management regarding the situation. They chose to do nothing. Lesson learned: do not be so trusting. A quality hotel should only hire employees they and their guest can trust, and that is not the case at this hotel. A more careful reading of other reviews upon our return, it is clear this is a known issue and that management does not care to protect guests from similar episodes of scams and over-charges.
Stayed 4 nights in Sep 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Honeymoon in Puebla
We spent 3 nights at this fabulous hotel, great location, staff is extremely friendly. I totally recommend this hotel.
Stayed 3 nights in Jul 2018

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Give another place a chance
The location is great. It’s a short walk away from the Zocalo and steps away from a nice small bar. The breakfast was good. The staff gave a weird vibe. In particular two of them; they seemed creepy to me. The small table and the dresser in our room had a broken piece. There was a hole in the bathroom wall and the small mirror looked like it had been glued back on. No big deal, but no one wants to see their room falling apart. The shower caps seemed used. One had a small hole and was stretched out (used). When we arrived, the towels were stiff. One had a dirt stain. The beds were horrible! The worst i’ve ever slept in! I will not be staying here again mainly because of that. I need a good night sleep... especially after being out all day exploring! Also, check your bill. We had a few drinks at the bar and they tried to charge us for an extra drink.
Stayed 3 nights in Apr 2018

10/10 Excellent

Andrew, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely traditional building, right in town, so most convenient
Stayed 4 nights in Apr 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Mexican Boutique Hotel
The decoration is beautiful, the staff is very nice and the hotel is very clean. I enjoyed the Mexican breakfast, it was delicious!
Stayed 1 night in Dec 2017

8/10 Good

Ronald, Las Vegas, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two blocks from the Socalo (center).
We stayed 2 nights at this hotel. We traveled with our daughters whom are 6 and 7. The check in was fast and painless, we even got our room upgraded from one king bed to 2 queens without a problem. The hotel is close to everything and has free breakfast and wifi however the wifi connection was really slow. This hotel is not suitable for people that can't climb stairs since there is no elevator. The room has the coolest room key ever...wait till you see ;-)
Stayed 3 nights in Dec 2017

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A real treasure
This hotel is charming, has an excellent restaurant, a welcoming staff, and is situated in a fabulous neighborhood, very close to the center of town. Moreover, there is live music in the courtyard at certain times during the week. I could not have made a better choice or have had a more authentic Mexican experience.
Stayed 4 nights in Oct 2017

10/10 Excellent

Chris, Tucson, AZ

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel with great character in the historic centro
Staff were very accommodating and the in house restaurant was as good, if not better, than any of the other restaurants we visited. They had the best chile en nogada, which we thoroughly enjoyed,as well as some local delicacies like escuinte and escamoles. The rooms were very comfortable and although the venue outside our room was lively in the evenings, it stopped at a reasonable hour and the hotel became very quiet. Numerous sites of interest were within a short walking distance including museums, shopping, restaurants and churches. For more distant destinations, taxis were readily available and very reasonable in price. If we return to Puebla, I will stay here again.
Stayed 6 nights in Jul 2017

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Room comfort
Lack of ventilation
Services are very good hotel very stuffy , the hotel is located in very good area
Stayed 6 nights in Jun 2017

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

6/10 Okay

Geoffrey

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Bummer
The concerge tried his best to make our stay enjoyable but he had to work against significant problems at the hotel. Our toilet did not work consistently, the room was stiflingly hot, little natural light and a confined space . If you waited long enough you would get hot water in the shower, but 10 mins is too long. Overall they did not give value for money. There are much better options nearby

8/10 Good

rocklin, CA., L

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great experience.
This was our first trip to Puebla and the experience was increadible. Staff was warm and professional. The decore was very colonial with bright vivid colors and walking distance to the Centro. I will definitely return.

6/10 Okay

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location in Puebla El Centro
This hotel is just steps away from Puebla El Centro in a 200 year old former residence. The decor is very charming and includes many antiques from the 19th century. The owners are, in fact, antique dealers. The in-house restaurant spills out into the atrium which is a very tranquil garden in the middle of the city. The food is good to very good, particularly, the breakfast fare (included with the stay).