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Milo Collection Hotel

3.0 star property

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Photo gallery for Milo Collection Hotel

Interior entrance
Grand Suite | Living area | 42-inch Smart TV with digital channels, TV, smart speakers
Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds
Interior entrance
Grand Suite | Living area | 42-inch Smart TV with digital channels, TV, smart speakers

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Spa
  • Air conditioning
  • Pet friendly
  • Laundry
  • 24/7 front desk

Explore the area

Map
205 Av 11 Ote Centro histórico de Puebla, Puebla, Pue., 72000
  • Puebla Cathedral
    ‪5 min walk‬
  • Zócalo de Puebla
    ‪7 min walk‬
  • Puebla Convention Center
    ‪12 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪31 min drive‬

Room options

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Grand Suite

  • City view
  • 501 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite

  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Suite

  • City view
  • 398 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

  • City view
  • 371 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite

  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Suite

  • 431 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Suite

Superior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Superior Suite

  • 323 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Junior Suite

  • 409 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Grand Suite

Grand Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Grand Suite

  • City view
  • 501 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Suite

Deluxe Suite | 1 bedroom, premium bedding, down comforters, memory foam beds

Deluxe Suite

  • 355 sq ft
  • Sleeps 4
  • 1 King Bed and 1 King Sofa Bed

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About this property

Milo Collection Hotel

3-star hotel in Puebla Historic Center
Along with a rooftop terrace, this hotel has spa services and concierge services. Free continental breakfast and free WiFi in public areas are also provided. Additionally, dry cleaning, laundry facilities, and a 24-hour front desk are onsite.
Milo Collection Hotel offers 11 air-conditioned accommodations with laptop-compatible safes and bathrobes. These individually decorated and furnished accommodations include desks. Memory foam beds feature down comforters and premium bedding. 42-inch Smart televisions come with digital channels and smart speakers.

Bathrooms include showers with rainfall showerheads, slippers, complimentary toiletries, and hair dryers. This Puebla hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Guests can pamper themselves by indulging in the onsite spa services. Services include massages.
A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. This Puebla hotel also offers a rooftop terrace, spa services, and tour/ticket assistance. Concierge services and wedding services can be provided.

Milo Collection Hotel has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7:30 AM and 1:00 PM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Offsite parking available from 8:00 AM to midnight; MXN 174 per night; reservations required
  • Street parking available
  • Limited onsite parking

Food and drink

  • Free continental breakfast available daily 7:30 AM to 1:00 PM

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Spa

  • Massage
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Communal living room
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch smart TV with digital channels
  • Smart speaker

Food and drink

  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450.00 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
Food and water bowls are available

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Nearby parking fee: MXN 174 per night (492 ft away; open 8:00 AM to midnight)
  • Pet fee: MXN 450.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

Property is also known as

Milo Collection Hotel Hotel
Milo Collection Hotel Puebla
Milo Collection Hotel Hotel Puebla

Milo Collection Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 77 out of 89 reviews
Rating 8 - Good. 8 out of 89 reviews
Rating 6 - Okay. 1 out of 89 reviews
Rating 4 - Poor. 1 out of 89 reviews
Rating 2 - Terrible. 2 out of 89 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

selene

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muy lindo hotel boutique, fuimos en plan familiar y fue nuestra primera vez en la Ciudad de Puebla. Muy céntrico de todos los museos y el personal muy amable.
Stayed 4 nights in Mar 2025

10/10 Excellent

Paige

Stayed 1 night in Feb 2025

10/10 Excellent

Alma

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very nice place, excellent service and the workers were very friendly. 100 percent recommended.
Stayed 3 nights in Feb 2025

10/10 Excellent

Renee

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A sweet place to discover Puebla

We were happy to find The Milo available for the last 6 nights of our trip. Close to the Zocolo and other areas of interest. We had room 10 and were happy but there is some street noise. Try room 12 or 2 for a quieter room but I don’t think you will have a window to outside. The hotel is charming especially the top deck restaurant with the views and excellent service. Thank you Daniela and Hugo! The front desk treated us so graciously. Annie is spectacular at her job. We felt like family. She looked after every need we had with the utmost attention. The hotel is very secure which is important to us as women travelers.
Stayed 6 nights in Feb 2025

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We love, love, loved the stay!

We loved it from the moment we walked in! The beauty, the atmosphere and every staff member we encountered was over the top helpful, courteous & kind. Truly 1-of-top 5 places we’ve stayed in our many travels & experiences abroad.
Our room!
Upper level walkway.
Stayed 9 nights in Jan 2025

10/10 Excellent

Miguel, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk lady Guadalupe is very helpful , going a mile ahead and going the extra mile in order to have the guests with a great experience.. she really knows what hospitality means.....simply she makes you feel at home away from home . Congratulations Guadalupe keep the good work
Stayed 1 night in Jan 2025

10/10 Excellent

marlene

Traveled with partner
Liked: Amenities
Exceptional customer service and location. The property is gorgeous. Guadalupe and Ana are awesome!
Stayed 3 nights in Jan 2025

10/10 Excellent

Christine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location, great rooms

The hotel is located within walking distance to many historic sites, cafes and restaurants. The coffee is great and the continental breakfast is tasty. You can buy food if you want more. The room was spacious, well appointed and very clean. The bed was very comfortable. Our room was upstairs away from the street so it was quiet. The staff is very friendly. The value of our stay was excellent. We would definitely stay here again.
Stayed 3 nights in Jan 2025

10/10 Excellent

Carlos

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
El hotel es muy bonito. El servicio en general es excelente, todo el personal muy amable. Céntrico. El pan en el restaurante es delicioso. El restaurante y la vista es magnífica. Mi única sugerencia sería en el restaurante el servicio es un poquito lento porque la mesera tiene que ir a la cocina o al bar y pierde visibilidad de los clientes, no sabe si llega alguien o no. Tal vez una cámara en el área de mesas para q tenga vista desde la cocina. Nos encantó!
Stayed 5 nights in Jan 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exceptional boutique hotel

Excellent 4 night stay at Milo Collection! The staff could not have been more helpful with every detail. We felt like family. Lupita, Elisa, Victor, and Anna went above and beyond to make our stay enjoyable. We will be back. Highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel! Very clean and the staff were wonderful. Thank you for a lovely stay!
Stayed 1 night in Oct 2024

8/10 Good

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Joanna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The venue is great. You are close to the center and staff were amazing. The restaurant at the hotel has a wonderful view and the food was delicious. Staff provide you a number where you can text them anything you need during your stay. Guadalupe (receptionist) extremely professional and welcoming! Definitely planning on coming back to this hotel.
Stayed 2 nights in Nov 2024

10/10 Excellent

ELVIRA

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Douglas

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Delicious breakfast, caring, friendly staff, breathtaking views from the rooftop!
Stayed 3 nights in Nov 2024

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel went over and above to make sure everything was good. I had an accident while walking in Puebla and the staff at the hotel was absolutely amazing in guiding me to get the help that I needed. The breakfast on the rooftop terrace was very, very good. The location of the hotel was very good and that it was quiet yet still very close to the center of the historic district.
Stayed 6 nights in Oct 2024

10/10 Excellent

michael

Traveled with group
Liked: Amenities, property conditions & facilities
Excellent!
Stayed 2 nights in Sep 2024

10/10 Excellent

Eveliz

Liked: Amenities
Friendly staff great palce near the center of puebla pet friendly lovely rooms.
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very close to the city; just a few blocks walk to the Cathedral. Friendly staff. Beautiful breakfast terrace.
Stayed 2 nights in Sep 2024

10/10 Excellent

jessica

Stayed 1 night in Aug 2024

10/10 Excellent

jessica

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is our second stay at Milo! We came back because the hotel and staff were amazing the first time around. Our return back this year was amazing too. Although we missed some of the staff that was there last year … Ari and Ismael, the staff that was there this time around was nothing short of wonderful! Veronica, Erik welcomed us with smiles every day and were always there for anything we needed. The hotel is so beautiful and the rooms are as well. I recommend this place to anyone. 10 out of 10!! We look forward to coming back!!
Stayed 1 night in Aug 2024

10/10 Excellent

Lizbeth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for families or couples get away

Our experience was good. Beautiful property each room decorated individually, bed & pillows were super comfortable, they keep the room clean, quiet to sleep.The breakfast included could be a bit more, but it was good and appreciated. Excellent front desk customer service, we’ll definitely stay here next time we visit Puebla as they make you feel like home. This is a gem of a hotel.
Stayed 3 nights in Jul 2024

10/10 Excellent

Olga

Stayed 2 nights in Jul 2024