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NH Puebla Centro Histórico

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for NH Puebla Centro Histórico

Outdoor pool
Exterior
Exterior
Lobby
Premium bedding, down comforters, pillowtop beds, minibar

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Pool
  • Bar
  • Gym

Explore the area

Map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    5 min walk
  • Fonda la Mexicana
    1 min walk
  • Puebla–Cholula Tourist Train Terminal
    19 min walk
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    43 min drive

Room options

View all photos for Junior Suite (Extra Bed 3 Adults)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite (Extra Bed 2 Adults + 1 Child)

  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, down comforters, pillowtop beds, minibar

Junior Suite

  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Premium bedding, down comforters, pillowtop beds, minibar

Superior Room

  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

Premium bedding, down comforters, pillowtop beds, minibar

Standard Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Four Points By Sheraton Puebla

Pool
Pet friendly
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1012)
The price is $60
per night
$72 total
includes taxes & fees
Jan 6 - Jan 7
Four Points By Sheraton Puebla

About this property

NH Puebla Centro Histórico

4-star hotel in Puebla Historic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
NH Puebla Centro Histórico features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 11 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Puebla Centro Histórico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
NH Puebla Centro Histórico has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 60 per day
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 564 out of 1036 reviews" "
Rating 8 - Good. 266 out of 1036 reviews" "
Rating 6 - Okay. 105 out of 1036 reviews" "
Rating 4 - Poor. 57 out of 1036 reviews" "
Rating 2 - Terrible. 44 out of 1036 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Michel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
NH in Decay
Terrible condition. Now I know why it was $47 per night. Dust EVERYWHERE, horrible sulphate smell in the towels and in the bathroom, badly corroded fixutures. Massive dead plants in the lobby. Cheap laminate floors with even cheaper sound proofing pads (o none at all). Would have rathered stayed at any of the actually cheap hotels that are perhaps dates, but not without charm and definitely clean!
Cracked tiles and corroded fixtures in room 126
Cracked tiles and corroded fixtures in room 126
Cracked tiles and corroded fixtures in room 126
Peeling wall treatments
Stayed 3 nights in Sep 2024

10/10 Excellent

ERICA

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Hilda

Liked: Staff & service
Disliked: Cleanliness, amenities
Very basic accommodation. Carpets had lot of stains. Outdated. Would not recommend.
Stayed 1 night in Sep 2024

8/10 Good

Carlos

Traveled with partner
Liked: Cleanliness
Disliked: Amenities
The bartender was great. Other staff rude.
Stayed 6 nights in Sep 2024

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

8/10 Good

Juan

Traveled with family
The property has an excellent location. The staff were nice.
Stayed 2 nights in Sep 2024

8/10 Good

Felipe

Traveled with family
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Tenía una gotera del aire acondicionado encima de la taza de baño y reserve con tiempo para tener una habitación para discapacitado y no me la pudieron asignar, es muy incómodo y difícil estar en las habitaciones comunes
Stayed 1 night in Sep 2024

10/10 Excellent

Odette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding staff: bellboy, front desk & waiters
Amazing staff, super clean but room 126 bathroom had moldy spots on the ceiling. Room 117 was perfect.
Stayed 1 night in Sep 2024

10/10 Excellent

Ezequiel

Stayed 2 nights in Aug 2024

8/10 Good

Aldo, Baldwin Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
closer to the downtown area
Stayed 1 night in Aug 2024

4/10 Poor

Antonio

Stayed 1 night in Aug 2024

8/10 Good

francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Location . Walk to All. Repeat stay at this nh hotel
Stayed 3 nights in Aug 2024

8/10 Good

Adrienne

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Restaurant staff very uptight and slow. Food is pricey and no too good. Took too long & spoled the mood
Stayed 4 nights in Jul 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bonito
Nice place very close to zocalo.
Stayed 1 night in Aug 2024

10/10 Excellent

Luz

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and walking distance to el zocalo
Stayed 1 night in Aug 2024

4/10 Poor

Virginia

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Michael

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok
Stayed 4 nights in Jul 2024

8/10 Good

Katherine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was very good, many options and clean.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like safe and quiet
Stayed 3 nights in Aug 2024

10/10 Excellent

Margarita

Traveled with family
Liked: Cleanliness, staff & service, room comfort
It was clean and safe. Parking was great
Stayed 1 night in Aug 2024

4/10 Poor

claudia

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The building old, not mich maintenance to floors, paintings, carpets, walls and roofs. The room was OK. No internet so we could not use wifi, watch tv with our streaming services and the phone did not work.
Stayed 1 night in Aug 2024

4/10 Poor

Jose Carlos

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Bad idea to stay there
The hotel is in poor condition in general. The pool area on the pictures looks nice but once you see the reality, it has poor maintenance over all. The rooms are OK but not well maintained. The secure lock on my room was practically falling off. The seals of the window are poor and not maintained. The service over all was bad. Instead of making a hold on my credit card, they charged me and then they had to reiumburse. I asked for towels and they took forever to send it. Carpets of all the hotel have stains all over, old and dirty. NEEDS URGENT change. Did not have small facial towels. NO paper tissues / kleenex, Bathroom not well maintained. SO in general, I do not reccomend the hotel. The only good thing is the location.
Stayed 1 night in Aug 2024

10/10 Excellent

ROBERTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hospedaje
Muy cómodo y me encanta su ubicación
Stayed 1 night in Aug 2024

10/10 Excellent

Raúl Angel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Ivan

Traveled with family
Liked: Staff & service
Could be a great hotel but it isn’t there yet. Location is privileged, staff is friendly but there were too many fails. From three rooms we had reserved, there were issues, in one keys didn’t work, for another one the lock was defective, staff came to look at it and supposedly fix it while we were out, that didn’t happen. At 10:00PM we couldn’t use the room, we asked if we could be moved to another room and our request went to deaf ears, not a clear NO, nor a yes. Finally a lady showed up and showed us the “trick” to open the door. Bathrooms need in depth cleaning, dirt is embedded on the floor. Dust is accumulated on the vents above the toilet, and the toilet had visible stains making evident no attention is given to those details. Room is of a good size, and beds are comfy. Staff at front desk was friendly, at the resultant they just did their job, I guess they were overwhelmed by the number of guests. Buffet breakfast was just meh, nothing worth mentioning. Everything is set up towards the end of the restaurant, space is limited and people make it difficult to move around. I don’t know if I’ll return to this property, it has potential to be outstanding but the little details need to be addressed.
Stayed 1 night in Jul 2024