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NH Puebla Centro Histórico

4.0 star property

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Photo gallery for NH Puebla Centro Histórico

Outdoor pool
Exterior
Daily buffet breakfast for a fee
Fitness facility
Terrace/patio

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Parking available
  • Pool
  • Bar
  • Gym
$62
includes taxes & fees
Sep 16 - Sep 17

Explore the area

View in a map
Calle 5 Sur #105, Col. Centro, Puebla, PUE, 72000
  • Zócalo de Puebla
    ‪5 min walk‬
  • Puebla Cathedral
    ‪7 min walk‬
  • Puebla Convention Center
    ‪15 min walk‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪29 min drive‬

Room options

View all photos for Junior Suite (Extra Bed 3 Adults)

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite (Extra Bed 3 Adults)

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Extra Bed 2 Adults + 1 Child)

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite (Extra Bed 2 Adults + 1 Child)

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite

1 bedroom, premium bedding, down comforters, pillowtop beds

Junior Suite

7.4 out of 10
Good
(3 reviews)
  • 538 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room

8.6 out of 10
Excellent
(69 reviews)
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Superior Room (2 Double Beds)

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room (2 Double Beds)

7.0 out of 10
Good
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

1 bedroom, premium bedding, down comforters, pillowtop beds

Superior Room

7.2 out of 10
Good
(16 reviews)
  • 377 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

View all photos for Standard Room (2 Double Beds)

1 bedroom, premium bedding, down comforters, pillowtop beds

Standard Room (2 Double Beds)

8.2 out of 10
Very good
(33 reviews)
  • Sleeps 4
  • 2 Double Beds

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Exterior

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  • Breakfast included
  • Parking included
  • Free WiFi
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About this property

NH Puebla Centro Histórico

4-star hotel in Puebla Historic Center
Along with an outdoor pool, this smoke-free hotel has a restaurant and a 24-hour fitness center. WiFi in public areas is free. Other amenities include a bar/lounge, 24-hour room service, and a business center. Housekeeping is available on request.
NH Puebla Centro Histórico offers 180 air-conditioned accommodations with minibars and safes. Pillowtop beds feature down comforters and premium bedding. 32-inch flat-screen televisions come with premium cable channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.
NH Puebla Centro Histórico features an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

This 4-star property offers access to a business center and 11 meeting rooms. This Beaux Arts hotel also offers a terrace, multilingual staff, and tour/ticket assistance. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is available on a first-come, first-served basis (surcharge).

NH Puebla Centro Histórico is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
NH Puebla Centro Histórico has a restaurant on site.
Late night fare is available from 24-hour room service.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Self parking on site (MXN 60 per day)
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 11 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 4 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Ballroom
  • Banquet hall
  • Beaux Arts architecture
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2006
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Recycling
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities will be closed during the winter:
  • Bar/Lounge
  • Fitness facilities
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Airport shuttle fee: MXN 800 per vehicle (roundtrip)
  • Self parking fee: MXN 60 per day
  • Pet fee: MXN 450 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel NH Puebla
Nh Hotel Puebla
Nh Puebla Hotel Puebla
NH Puebla Centro Histórico Hotel
Nh Puebla Centro Historico
NH Puebla
NH Puebla Centro Histórico Hotel
NH Puebla Centro Histórico Puebla
NH Puebla Centro Histórico Hotel Puebla

NH Puebla Centro Histórico Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 771 out of 1399 reviews
Rating 8 - Good. 360 out of 1399 reviews
Rating 6 - Okay. 149 out of 1399 reviews
Rating 4 - Poor. 68 out of 1399 reviews
Rating 2 - Terrible. 51 out of 1399 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
There was no real control of the temperature in the room. It was just too cold for me. There was no extra blanket. The toilet was not performant, had to flush multiple times to restore clean water. There was NO glasses or cups in the room. I had to ask for them.
Stayed 3 nights in Jun 2025

10/10 Excellent

John

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, great price. The gym is very nice and 24 hours. Very comfortable
Stayed 1 night in Jun 2025

8/10 Good

Liliana

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in May 2025

10/10 Excellent

Daniela

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had a great stay, 5 min walk to the zocalo and very peaceful environment
Stayed 5 nights in May 2025

8/10 Good

ramon

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location 5 min walk to Zocalo Great staff Room size good Plenty of water Great buffet Couple tv channels in English Fair price But No safe box in room Lobby of hotel and corridors with very low lighting I had to active card in lobby to open room every single time I got into the hotel.
Stayed 2 nights in May 2025

10/10 Excellent

Melissa

Liked: Cleanliness
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Stayed 2 nights in Apr 2025

4/10 Poor

Alejandro

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
They really to clean better and they need to upgrade their sheets and towels.
Stayed 3 nights in May 2025

10/10 Excellent

Zorina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Marcos

…
Stayed 1 night in May 2025

10/10 Excellent

RICARDO

Stayed 1 night in May 2025

8/10 Good

Maclovio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

4/10 Poor

Ziad

Disliked: Cleanliness, amenities, property conditions & facilities
The only good thing about this hotel is its location in the center of Puebla. The facilities are old. The room was dirty and did not smell nice. This is not a 4 star hotel by any standard. The rooftop was closed and looked absolutely horrendous. Don’t trust the photos, and don’t stay here
Stayed 2 nights in May 2025

10/10 Excellent

Marcos

Stayed 3 nights in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent for 21 days. Room cleaned well daily great location and restaurant above average. Left my passport and money in safe after checkout. Front desk held it for me and nothing missing. Enjoyed church bells and close location to Zocalo while I did a 3 week language school
Stayed 21 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is very convenient, zocalo and cathedral walking distance! Parking is 24 hours in service. Only thing I had no face and hand towels in bathroom. Great Hotel!
Stayed 1 night in May 2025

10/10 Excellent

Alejandro de Jesús

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Jakeline

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Stayed 2 nights in Apr 2025

10/10 Excellent

Tere

Stayed 1 night in Apr 2025

6/10 Okay

cristian, Middletown

Liked: Cleanliness, property conditions & facilities
They need to be kinder
Stayed 2 nights in Apr 2025

8/10 Good

Arely

Liked: Cleanliness, staff & service
Stayed 10 nights in Apr 2025

6/10 Okay

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Place was nice but hot water was an issue especially later in the day and the internet was almost non existent. No security for internet everyone has the same password
Stayed 6 nights in Apr 2025

8/10 Good

Emma

Traveled with partner
Standard commercial chain hotel. I had mistakenly booked for only 1 adult but the check in noted this but corrected my mistake quickly and reassigned us a room. Breakfast was lovely, wide ranging and served until a decent time. Bathroom needed a little TLC in terms of facilities and cleanliness. Great location though so would recommend for that alone.
Stayed 2 nights in Apr 2025

10/10 Excellent

Milton

Liked: Cleanliness, staff & service, property conditions & facilities
NH Puebla Centro Histórico was the perfect place for our 5-day stay in Puebla. The location is unbeatable, everything was within walking distance. The staff was super friendly, the breakfast was delicious, and the whole atmosphere made it a great experience for my wife and kids. If we come back to Puebla, we’re definitely staying here again.
Stayed 4 nights in Apr 2025