NH Puebla Finsa

3.5 star property

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Photo gallery for NH Puebla Finsa

Minibar, in-room safe, desk, soundproofing
Front of property
Outdoor pool, pool umbrellas, sun loungers
Lobby
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet friendly
  • Bar
  • Gym
  • Breakfast available
  • Air conditioning

Explore the area

Map
Av. Moratilla 132-1, Rancho Moratilla, Puebla, PUE, 72110
  • Parque del Paseo de Los Gigantes
    ‪14 min walk‬
  • FINSA
    ‪3 min drive‬
  • Galerías Serdán
    ‪5 min drive‬
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    ‪28 min drive‬

Room options

Standard Room (2 Double Beds)

  • Sleeps 4
  • 2 Double Beds

Superior Room (Extra Large Extra Bed 3 Adults)

  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 2
  • 1 King Bed

Standard Room (Extra Bed 3 adults)

  • 334 sq ft
  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds

Family Room (2 adults + 2 child)

  • 420 sq ft
  • Sleeps 4
  • 2 Double Beds

Superior Room

  • 355 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Standard Room

  • 334 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Extra Large)

  • 420 sq ft
  • Sleeps 2
  • 1 Double Bed OR 2 Twin Beds

Superior Room (Extra Bed 4 Adults)

  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

About this property

NH Puebla Finsa

3.5-star Puebla hotel with restaurant
This smoke-free hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space. Housekeeping is available on request.
NH Puebla Finsa offers 138 air-conditioned accommodations with minibars and safes. Flat-screen televisions come with premium satellite channels.

Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

An outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness center.
In addition to a children's pool, NH Puebla Finsa provides an outdoor pool and a 24-hour fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3.5-star property consist of a business center and 7 meeting rooms. Event facilities measuring 2734 square feet (254 square meters) include conference space. This business-friendly hotel also offers multilingual staff, tour/ticket assistance, and complimentary newspapers in the lobby. Limited complimentary onsite parking is available on a first-come, first-served basis.

NH Puebla Finsa is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and noon.
NH Puebla Finsa has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to noon for a fee: MXN 297 to 396 per person
  • A bar/lounge
  • A restaurant

Things to do

  • 24-hour gym
  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2,734 square feet of conference space
  • 7 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Fixed shower seat
  • No elevator

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian breakfast available
  • Water dispenser usage encouraged

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • LED lighting
  • Reusable coffee/tea filters
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 450 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 55 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 297 to 396 per person
  • Pet fee: MXN 450 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Feel Safe at NH (NH Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests planning to check in with a pet must provide the pet's health certificate at check-in.

We should mention

This property does not have elevators
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

NH Puebla Finsa Hotel
Finsa Hotel
NH Puebla Finsa Hotel
NH Puebla Finsa Puebla
NH Puebla Finsa Hotel Puebla

NH Puebla Finsa Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 147 out of 200 reviews
Rating 8 - Good. 32 out of 200 reviews
Rating 6 - Okay. 9 out of 200 reviews
Rating 4 - Poor. 7 out of 200 reviews
Rating 2 - Terrible. 5 out of 200 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Cathy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Eddie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

10/10 Excellent

Yecica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Incredible hotel clean friendly, five star hotel
Stayed 1 night in Aug 2024

4/10 Poor

Sandra, East Hampton

Liked: Property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

Christopher, BLOOMINGTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Hector

Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

10/10 Excellent

Sandra, East Hampton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 2 nights in Apr 2024

8/10 Good

Nola

Traveled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property in a lovely neighborhood. Dog free is MEX 500 for"Pet Friendly" stay.
Stayed 1 night in Sep 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
EL HOTEL NO ESTÁ EN OPERACIÓN
Quiten ese hotel de su página. El hotel NO ESTÁ EN FUNCIONAMIENTO. Si uno hace una reservación aquí, te llega un mail diciendo que te van a pasar al hotel NH del centro.
Stayed 1 night in May 2021

10/10 Excellent

ISAAC M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Raúl Francisco

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mala experiencia en la reservación
Bastante desagradable que al llegar nos dijeran que nuestra reservación no la tenían registrada y que ya no tenían habitaciones. Insinuando que buscaramos otro hotel porque ahí no podríamos hospedarnos por falta de habitaciones. Dijeron que era culpa de hoteles.com por sobre vender las habitaciones. Al final después de mucha espera. Nos dieron una habitación, pero no la que habíamos resevado para 4 personas. El personal fue amable, pero al principio muy poco empático.
Stayed 2 nights in Nov 2024

6/10 Okay

Juan Carlos

Traveled with family
Liked: Staff & service
En términos generales bien no me gusta la zona es industrial el estacionamiento limitado y la limpieza puede mejorar
Stayed 1 night in Nov 2024

6/10 Okay

Daniella

Traveled with family and small children, Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
Toalla sucia en en baño. Pedimos 3 veces 2 toallas que nos faltaban ese día ya no lo llevaron . Al otro día en la mañana volvimos a pedirlo y nos llevaron un burro de planchar en vez de las toallas .
Stayed 1 night in Nov 2024

10/10 Excellent

Bego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen servicio
Stayed 1 night in Nov 2024

10/10 Excellent

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

MIRIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel moderno excelente servicio
Siempre que trabajo en Puebla es mi elección sin dudarlo, el servicio es excelente y el hotel moderno
Stayed 1 night in Nov 2024

10/10 Excellent

Roberto

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Súper espaciosa la habitación, impecable el orden y limpieza
Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo bien en general
Stayed 1 night in Oct 2024

10/10 Excellent

Eduardo

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien ! Recomendable
Stayed 1 night in Nov 2024

10/10 Excellent

GUSTAVO

Stayed 1 night in Nov 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy bien
Stayed 1 night in Nov 2024

10/10 Excellent

MIRIAM

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
hotel moderno
Todo bien, el personal amable y el hotel moderno, el servicio del restaurante es rápido.
Stayed 1 night in Nov 2024

10/10 Excellent

Jose Jesus

Liked: Cleanliness, staff & service, property conditions & facilities
X
Stayed 1 night in Nov 2024

8/10 Good

ADRIAN MENDEZ

Business traveler
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Lo único que no me gustó es que la ropa de cama olía a perfume de huéspedes anteriores. Obviamente NO cambian sábanas, edredón de cama ni fundas de almohadas.
Stayed 1 night in Oct 2024