Along with a 24-hour front desk, this smoke-free hotel has free self parking and free WiFi in public areas.
OYO Hotel Familiar Tollan offers 15 accommodations with complimentary bottled water and complimentary toiletries. Accommodations offer separate sitting areas and include desks. Televisions come with satellite channels.
Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
Public areas are equipped with complimentary wireless Internet access. Complimentary self parking is available on site.
OYO Hotel Familiar Tollan is a smoke-free property.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
Onsite parking includes off-street options
Conveniences
24-hour front desk
Luggage storage
Guest services
Housekeeping (daily)
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
No elevator
Wheelchair accessible (may have limitations)
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Private bathroom
Shower
Towels provided
Entertainment
TV with satellite channels
Food and drink
Free bottled water
More
Desk
Fan
Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 12:30 PM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
We should mention
This property does not have elevators
There is limited hot water on site
No pets and no service animals are allowed at this property
Property is also known as
OYO Hotel Tollan
Oyo Familiar Tollan
Hotel Familiar Tollan
OYO Hotel Familiar Tollan Hotel
OYO Hotel Familiar Tollan San Pedro Cholula
OYO Hotel Familiar Tollan Hotel San Pedro Cholula
OYO Hotel Familiar Tollan Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Was a great place to stay for the price!.. was a bit difficult to find if it weren’t for google maps, uber is always 2/3 mins away though which was a plus! A bit far from all the action in the center of the city which was the only downfall... parking readily available and doorman is present 24hours as long as you give them estimate time of arrival.
Muy mala experiencia. Realice la reserva con 20 días de anticipación de 2 habitaciones, el día que llegamos no tenían sistema, aún y mostrando las reservas desde el celular, resulta que no tenían habitaciones. Finalmente asignaron una, espere más de una hora en el lobby para que vieran cono resolver. aún y cuando 3 días antes me enviaron whats app de OYO hotels para confirmar nuestra hora de llegada etc, lo hago no sirvió de nada. Al final tuve que compartir cuarto con el otro huésped. Otra cosa muy odiosa, lo ruidoso que son los cuartos y no tenían wifi. Mi cliente se quejó del lugar conmigo, jamás volveré.
Muy agradable el hotel, muy buena ubicación, diaria tenia que pedir las toallas y papel, no lo ponían al hacer el aseo, cuando llegue a registrarme me tocó esperar 25 min por qué no había nadie que atendiera en recepción.
El hotel esta en una zona muy cerca de la zona turistica de cholula, varios lugares para comer, cuenta con estacionamiento muy amplio y cerrado por las noches, es una zona tranquila sin ruido se duerme bien, la cama es comoda, la regadera cuenta con agua caliente en todo momento cosa que se agradece bastante. El personal muy atentos. En definitiva regresaré. Muchas gracias!