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One Puebla Serdan

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for One Puebla Serdan

Exterior
Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets
Reception
Restaurant
Interior

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Parking included
  • Air conditioning
  • Free WiFi

Explore the area

Map
Av. 15 de Mayo No. 4502, Puebla, PUE, 72023
  • Galerías Serdán
    5 min walk
  • Cuexcomate Volcano
    4 min drive
  • Triangulo Las Animas Shopping Center
    5 min drive
  • Puebla, Puebla (PBC-Hermanos Serdan Intl.)
    29 min drive

Room options

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 1 Queen Bed

  • 323 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Double Beds

Shower, eco-friendly toiletries, hair dryer, towels

Superior Room, 2 Double Beds

  • City view
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Holiday Inn Express Puebla, an IHG Hotel

Pool
Breakfast included
Parking included
Free WiFi
4.7 out of 5, Exceptional, (1155)
The price is $49
per night
$59 total
includes taxes & fees
Dec 11 - Dec 12
Holiday Inn Express Puebla, an IHG Hotel

About this property

One Puebla Serdan

3-star Puebla hotel walkable to Galerías Serdán
Along with a business center, this smoke-free hotel has a meeting room and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk and a front-desk safe are onsite. Housekeeping is available on request.
One Puebla Serdan offers 126 accommodations with complimentary bottled water and hair dryers. LCD televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Irons/ironing boards, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Wireless Internet access is complimentary. This 3-star property offers access to a business center and a meeting room. This eco-certified hotel also offers laundry facilities, a front-desk safe, and an elevator. Onsite self parking is complimentary.

One Puebla Serdan is a smoke-free property.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Local culture and ecosystem education
  • Smoke-free property
  • Traditional architecture
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Free bottled water
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Composting
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

One Puebla Serdan Hotel
One Serdan Hotel
One Serdan
One Puebla Serdan Hotel
One Puebla Serdan Puebla
One Puebla Serdan Hotel Puebla

One Puebla Serdan Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 238 out of 392 reviews" "
Rating 8 - Good. 116 out of 392 reviews" "
Rating 6 - Okay. 26 out of 392 reviews" "
Rating 4 - Poor. 5 out of 392 reviews" "
Rating 2 - Terrible. 7 out of 392 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Jesús

Stayed 1 night in Aug 2024

10/10 Excellent

Jesús

Stayed 1 night in Jul 2024

10/10 Excellent

Victor

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean. A lot of restaurants near to go.
Stayed 4 nights in Apr 2024

6/10 Okay

Lori

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities
The hotel was clean and well kept. Our air conditioning didnt function properly and the deadbolt didnt work. We reported these issues upon checkout and we were told both issues would be addressed. For the price paide, we were desappointed.
Stayed 1 night in Apr 2024

10/10 Excellent

Afsaneh

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s really clean with very friendly staff.
Stayed 1 night in Feb 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2023

10/10 Excellent

Porfirio

Stayed 1 night in Mar 2023

8/10 Good

Stephen

Stayed 1 night in Sep 2022

10/10 Excellent

Mary

Stayed 1 night in Aug 2022

8/10 Good

Mary

Stayed 3 nights in Jul 2022

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check in process. Very friendly staff. Good location. Very small room but clean and good shower. Wifi worked well on the 7th floor. Free parking. Decent value, just doesn't have any distinguishing character whatsoever. Good for one night.
Stayed 1 night in May 2022

10/10 Excellent

anthony

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One Puebla Serdan Review
Had a great stay at One Puebla Serdan. Hotel was very clean and the staff was very friendly and helpful. The breakfast buffet was also good.
Stayed 2 nights in Mar 2022

10/10 Excellent

Larry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice, clean and like new.
Hotel was very nice and very organized and clean, feels like it is very new. Good breakfast and big TV, and good AC.
Stayed 2 nights in Jan 2022

10/10 Excellent

Lilian

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2022

10/10 Excellent

Luis

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente hotel, muy limpio y el personal siempre amable y atento. Lo único que no me gusto es que entra mucho ruido a las habitaciones.
Stayed 2 nights in Nov 2021

8/10 Good

Martha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Mary

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Ok for a short stay
Th hotel is good, very basic, in your room you will find only the bed(s), a TV, a large table that is also a mini mini closet and the bathroom. Is good to spend no more than 2 night there. My bed was not very confortable also the pillows. I observed the cleaning personal changed everyday the towels, could be a good recommendation to let the guest decide if they want a new one everyday also to be more environmental friendly. Same thing with the breakfast the cups for coffee were disposable, when the other dishes were not.
Stayed 5 nights in Nov 2021

10/10 Excellent

Verified traveler

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice staff..........................................
Stayed 1 night in Feb 2021

10/10 Excellent

marisol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff
Stayed 4 nights in Dec 2020

2/10 Terrible

Manuel

Business traveler
Liked: Staff & service
Disliked: Cleanliness, room comfort
Pésima experiencia
El hotel en recepción tenía goteras, se veía descuidado con temas de humedad. En la habitación de repente empezó a oler intensamente a comida porque entiendo que estaban cocinando desde las 5:30 am. El cancel del baño tenía fugas e inundo mientras uno tomaba una ducha. Las almohadas no son cómodas, parecía que estaban rellenas o de mala calidad
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tiempo
Entrega a tiempo
Stayed 1 night in Aug 2020

8/10 Good

DL

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location, carpet halls were not vacuum properly. But overall good place.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveler

Stayed 1 night in Dec 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2018